ABIR SHAABAN

*** ********. *******, *.*. *****

Cell: 551-***-**** ad04fa@r.postjobfree.com

Summary: Arabic/ English & French Medical Interpreter & Translator, Data Analyst, Paralegal Document reviewer & Translator/ Interpreter. Professional Experience

Maximus: Operation Support Coordinator (English /Arabic/ French)-June 2022 to present

● The Bilingual Operation Support Coordinator supporting NYMedicaid, Child Health Plus and Marketplace.

● serves some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans.

● Assist callers by answering general inquiries, providing information to prospective enrollees.

● Transfer/refer consumers to appropriate entities according to the established guidelines.

● Facilitate the fulfillment of consumer requests for materials via mail, email, or download Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate Track and document all inquiries using the applicable systems Escalate calls or issues to the appropriate designated staff.

● Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems

● Liaison to the Nurse Director, various staffing agencies, and Regional Nurse Managers in all matters related to staffing coordination.

● Utilizes workforce management related software.

● Assists in coordinating off-line activities such as training and team meetings to minimize operational impact.

● Create and maintain reports from scheduling software and other sources.

● Provides administrative support to the Nurse Director and Regional Managers.

● Maintains work instructions and policy and procedures in relation to the EEC program.

● Performs other duties as may be assigned by management. Arabic/ English interpreter & Translator at doctors offices: Feb: 2016 to Jan.2020

● Provide Consecutive Arabic/English Interpretation & Sight Translation.

● Demonstrates accurate ability to interpret verbal and transcribe written medical and rehabilitative information in both the Target Language as well as in English.

● coordinates and provides interpreting services for staff and limited-English speaking patients and their families in order to facilitate communication so that the patient or family member can participate in their health care interactions and decisions. U.S. Census Bureau New York Regional Office: Feb. 2018 to March 2021: Arabic / English & French Interpreter/ Translator & Administrative Assistant. Responsibilities consist of:

- Perform translation of Census Flyers (from English to Arabic & French and vice-versa).

- Perform consecutive English/ Arabic and vice-versa interpretation for most conventions

& events for Arab communities, as well as French interpretation for some Haitian events.

- Helping Partnership Specialists collaborate with Census partners by coordinating and outreach to immigrant and faith-based organizations.

- Performing oral interpretation in live events.

- Prepare correspondence/communications, documentation and reports contributing to achievement of work objectives.

- Maintaining the translation/interpretation database.

- Assisting in planning events in NJ/ NY.

- Prepare and run a variety of reports, forms, and requisitions using the CRM system.

- Copying, printing & scanning documents.

- Plan events & Coordinate the development of its agenda. Consilio Legal Services: From March 2021 to present: Work as a paralegal document reviewer (in several projects utilize E-discovery Software for efficient review of documents. Review Data for PII/ PHI. Identify key information. Integreon Legal Services.

March 2017 to April 2018:

Working as Investigator/ Analyst on compliance projects (AML), Fraud schemes, countries in Sanctions list, etc.

Conduct public records research into U.S. and International individuals utilizing database tools, such as LexisNexis, OFAC list, World compliance & Social Media.

Conduct research utilizing a variety of publicly available resources and proprietary search engines to verify and supplement information provided.

Research and analyze data collection results to determine information that is pertinent and remove false positives, inaccuracies, and/or non-relevant data doing objective coding.

Review assigned alerts by analyzing transaction data, and comparing data to internal client information.

Investigate denied parties and sanctions potential matches that arise from a 3rd party screening.

Assist team members with quality reviews reports and submitting them to clients. Transperfect Legal Solutions: From Oct. 2019 06 to March 2020:

- Paralegal document reviewer, Conduct document evaluation.

- Responsible for identifying Personal Identifiable Information (PII) and Protected Health information (PHI), Mortgage Loans, Students Loans, and QC 1 st level responsibilities.

- Doing objective coding.

Update Legal: From Aug. 2018 to Sept. 2019

I work as paralegal document Reviewer & Translator doing objective coding for multiple projects including Medical Record Document Review, Mortgage loans, Students Loans, using Relativity platform.

Freelance Interpreter/ Translator: 2010 to 2013: Working as a Freelance contractor for LIS Interpretation Services Co., (LIS) Brooklyn N.Y. P rovide consecutive interpretation (Arabic/ English & French) to the New York Board of Education to the new immigrant students’ from the Middle East who need to conduct Evaluation Tests . Attend Parents / Teachers Meetings and Workshops. Fill out immigration forms including affidavits & petitions’ applications, citizenship forms, Green Card Forms work permit and most USCIS forms. Evaluate the equivalency of foreign degrees, Birth Certificate, Marriage Certificates . Education:

Bachelor’s Degree in French Literature, interpretation & Translation. From Alexandria University/ Egypt.

B ridging The Gap Medical Interpretation Certificate (40 hours training) Consecutive & simultaneous interpretation in Arabic/ English & French Translation from English to Arabic & French and vice-versa Terminology: wide knowledge of specialized (terminology) in legal and criminal justice system, immigration & Medical Terms.

Computer skills : computer software and applications, including Office 365 applications (Word, Excel and PowerPoint).

Typing Speed: 45 WPM

Language : Arabic: (excellent speaking & writing)

French: (excellent speaking & writing)

Spanish : ( good speaking & writing)

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