Customer Service Call Center
Resume:
William D. Hagwood
United States of America
603
************@*****.***
PERSONAL DATA
Gender: Male
Civil Status: Married
Nationality: American
Permanent Address: 9412 Brightway CT
Henrico Vs 23294, United States of America
WORK EXPERIENCE
1. Position: Bill collector
Duration: April 2000 - July 2008
Company: CCS Companies
Company Industry: Call Center / IT-Enabled Services / BPO Location: Portsmouth NH
Department: Collection
Duties and
Responsibilities: Inbound and outbound calls in attempt to collect an unpaid bills 2. Position: Customer service
Duration: July 2008 - August 2012
Company: Fisher Auto Parts
Company Industry: Automobile / Vehicle
Location: Raymond NH
Department: Order processing
Duties and
Responsibilities: Answer calls from auto repair shops. Look up parts and process order for delivery 3. Position: Disabled
Duration: April 2008 - PRESENT
Company: Social Security
Company Industry: HealthCare / Medical
Location: Richmond Va
Department: Disability
Duties and
Responsibilities: Being disabled
EDUCATION
Highest Education:
Education Level: High School Diploma
Education Field: Others
Course: General
School/University:Henrico high school
Location: Richmond Va
Date: September 1969 - June 1971
SKILLS
Skill: Yrs. of Experience Remarks
1. Customer service 50 I enjoy helping people. I listenand communicate wwith peopl .
2. I have some computerskills 20 I have data entry andpphonesskills LANGUAGES SPOKEN
Language: Proficiency Level
1. English level 5
2. English level 5
REFERENCES
Patricia Thacker Retired nurse
Home
none
Girl friend
Mary Goodman Health Spa
none
Sister
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