Summary

Senior sales associate with *+ years of experience in Sacoor Brother and Zara store, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Dependable and efficient with specialized knowledge in Man, Women and kids’ section. Seeking to obtain the position of senior sales associate with the view to utilizing my experience in the field of sales contributing towards effective service in a renowned retail store.

SKILL HIGHLIGHTS

Creating appealing and eye-catching visual displays that lead the customer through the entire store.

Represented company brand with the highest degree of professionalism and courtesy.

Defining, designing, and implementing a creative visual merchandising strategy.

Producing window displays, signs, interior displays, floor plans and special promotions displays.

Driving license Holder EDUCATION & TRAINING

Tourism degree in Hospitality

Visual merchandising

High school diploma

PROFESSIONAL EXPERIENCE

Senior Cashier at ZARA 2014 - 2018

Villaggio Mall Qatar

Handled closing and opening duties, and ensured space was tidy and ready for business each day.

Completed various fiscal transactions on a regular basis, including cash, credit, debit, and check.

Administer all loaders and ensure loading of all products and check all open boxes, perform regular piece count.

Identify prices of goods or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Maintain and ensure the daily cashier schedule is maximized for steady customer flow.

Handled the cash register and count out every night making sure all the numbers add up.

Displayed ends cash safe reconciliation ordering price changes shipping and receiving

Assisted customers by providing information and resolving their complaints.

Counted contents of cash register drawers at the end of each shift, performed other duties as needed

Supervised the opening and closing of the store that comprised various tasks such as handling the money.

Senior Sales associate – cashier - merchandising at sacoor brother 2018 - 2022

Mall OF Qatar

Festival city

Recommended, selected and helped locate merchandise based on customers’ needs and desires.

Provided excellent customer service while on the selling floor, fitting room, and front end.

Familiarity with the latest trends in clothing and likes of customers.

Adept at marketing new clothing brands and negotiating with customers.

Knowledge of using the computer, calculator, and operating credit and debit card swipe machine.

Skilled in handling customers at rush hour and collecting payment for sold merchandise.

Demonstrated ability to increase business sales and customer satisfaction level.

Outstanding customer service skills and experience of clothing retail outlet.

Responsible for tracking sales and making sure the register was even at the end of the day.

Assisted in stocking the shelves with new product and replacing the product that had been moved during the day.

Provided excellent shopping environment to customers and generating maximum business results.

Greeted and obtained information on customers’ needs and showed them ranges of clothing materials.

Selected dresses as per customers choice and preference and convinced them for a trial.

Senior Sales Executive at EXIST 2022 - 2023

MALL OF SFAX

Provided excellent shopping environment to customers and generating maximum business results.

Guided and recommended the clothes to customers matching with their personality.

Greeted and obtained information on customers’ needs and showed them ranges of clothing materials.

Selected dresses as per customers choice and preference and convinced them for a trial.

Accepted dresses from customers returned for losing color and getting shrunk after one wash.

Operated computerized sales tracking systems and updated sales transactions.

Maintained social media pages by posting content and engaging with potential consumers.

SOFT SKILLS

•Customer Service • Communication Skills • Organizational Skills • Time Management

•Stress Management • Conflict Resolution • Problem-solving • Teamwork • Patience

LANGUAGES

Arabic

English

French

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