Quality Control Class A

JOHN H. CHAMPAGNE

**** **** **** ** ******, MT 59602 406-***-**** ad04aq@r.postjobfree.com

OBJECTIVE

I am seeking a rewarding career in a challenging environment where I can use my skills and knowledge to aid in the growth of the company and create an atmosphere that promotes security and success for my coworkers and the people we serve.

SKILLS PROFILE

Supervisor Training, 6 years’ experience at Helena Industries and 22 years’ experience in Air Force

Boeing My-Learning training program scheduler, enrolling and performing audits

1st Aid/CPR current

Critical Incident Investigator training

R2 and RIOS Internal Auditor training

Hazardous shipping certified for ground and air through IATA and D.O.T 39cfr.

Quality Control and Safety

Commercial Driver License (Class-A) Rocky Mountain Doubles/ Valid State of Montana Drivers License/ clean driving record ; Fork Lift Operator

Computer Savvy in Power Point, Microsoft Windows, Works, and Excel; SAP; Traker ;EDI; iRapt; Therap

Fuels Laboratory certified

Hazmat and emergency response

Air Force Job Code: 2F071 (Fuels management training)

Jet boat certified

Fuel Analysis ; Liquid Oxygen Storage; Tank Maintenance

Hazwoper response level 2

6 years experience in manufacturing wood products/ Fifteen years of metal fabricating in decorative iron

9 years in Retail sales

Strong interpersonal skills/used to working in fast paced environment with grace and good humor

Conflict resolution and management skills

Experience creating and maintaining training programs

Excellent organizational skills

Self motivated

Able to make decisions independently if needed

ACUMEN

HELENA, MT SEPTEMBER 2021-CURRENT

Provided one-on-one supported employment skills/ job coaching; life skills; and leisure time to individuals living with physical and/or mental disabilities. Follow their plan, working to complete objectives based on each individual. Provide services requested and documentation of those services. Be flexible around clients’ needs, while ensuring all the needs of each are met.

CDI SOLUTIONS AND MARKETING

HELENA, MT MAY 2021- DECEMBER 2022

Transported 5th Wheel trailers from Goshen, IN to places around the United States. Followed all required rules of the road per state. Also followed all safety regulations.

EMPLOYMENT HISTORY

ACUMEN

BOEING

Helena, MT February 2018 to April 2022

Responsible for hand finishing and Machine 787 airplane parts. Providing quality work; maintaining a clean, organized, and efficient production space. Creating and maintaining good internal and external relationships with customers and co-workers.

Administrative / Technical On-Boarding: Provide technical support to employees, enabling them to understand needs, define requirements and provide and deploy learning solutions. Providing appropriate level of technical performance support via one on one or group coaching to increase skills and knowledge while maintaining level of expertise that supports the current roles, tools and processes; Develop advanced job practices, techniques, and standards; Develop new job applications based on professional principles, theories, and concepts; Develop solutions to problems of unusual complexity that require a high degree of ingenuity, creativity, and innovation; Develop solutions to unique challenges that may serve as precedent for future decisions.

Knowledgeable in Product Lifecycle Management and how systems interact; coordinate and collaborate with key stakeholders and partners by providing business specific technical subject matter support to the learning design development teams and training suppliers, providing technical consultation to enterprise operations process and tools teams, partnering with learning or support organizations to provide quality and timely support solutions, performing analysis on learning solution effectiveness and providing improvement recommendations, proactively soliciting feedback from partners and stakeholders, and being an advocate for the user community to LLOC (Learning Leadership and Organization Capability);Establish learning strategies and architectures and define project scope; Oversee curriculum development and review course content and instructional materials; Research and identify new technologies and methodologies; Serve as prime consultant and external spokesperson for the company on highly significant matters relating to policies, programs, capabilities, and long-range goals and objectives; Consult with external educational institutions to identify trends in learning theory and delivery; Perform as a lead instructor in one specialized content areas; Recognized as a job expert within the company and consultant to top management.

Chief Operations Officer, Helena Industries, Inc.

May 2016 — 3/29/2017

Helena, MT

Develop and implement plans, goals, and objectives of the business to ensure its viability and optimize the benefit to the employees; Execute strategies developed by the CEO and Board of Directors; Provide the leadership and direction necessary to sustain the company’s growth; Seek to expand business opportunities ; assist with software development; ensure instruments & tools are functioning effectively and that adequate backup/spares exist; establish and carry out the vision, mission, goals and plans of company; ensure that all actions of the company are accomplished in an ethical and safe manner ; manage the assets of the company, including ensuring their protection; Stay current with competitive activity including pricing, sales tactics, successes & failures; Ensuring that the annual budget process is implemented; Creating and leading a strategic planning process; Monitoring the performance of all direct reports; Providing ongoing/informal feedback and perform annual employee evaluations for all direct reports; Ensuring that the quality of company services meet or exceed customer’s expectations; Train field staff, directly or through external organizations; Maintain cordial customer, vendor, banking, community, and public relations either personally or through key staff members; Promote good will and teamwork within the company; Responsible for conducting management change when and where necessary; Responsible for all Risk Management activities of the company; Maintaining proper professional representation (legal, financial, etc.); Controlling the company’s Compensation Administration; Controlling costs to achieve operating profit at established goals; Establishing the company incentive system; Establishing company policies and procedures; ensure documentation and communicate policies to employees; Participate in expansion activities (investments, acquisitions, corporate alliances); Managing marketing activities including advertising and promotional content/cost; Monitoring developments in software and computer technologies to ensure company is working with the most cost-effective tools; Assist in the design, modification and improvement of internal software; Collaborate with 3rd party IT resources to debug, proof, etc.; Post client reports to the website and notify them accordingly; Ensure employees are kept informed on those matters that affect the successful performance of their jobs and to ensure proper interaction among employees; Reviewing financial, operations, review sales reports to determine current actual status versus weekly, monthly, and annual goals; Manage the marketing budget and the interfaces between company and outside advertising and public relations resources used by the company; Responsible for complying with all local, state, and federal laws and statues regarding taxes, labor laws, and other agency regulations; Review annually the employee compensation and benefit packages; Make it understood in the company that the consumers, customer and the quality of the products and service is the most important priority and that each person in the company is here to support that priority; last, but not least, ensure employees of the company are functioning as a team and assisting in keeping morale high.

Wood Production Manager, Helena Industries, Inc.

August 2011 — May 2016

Helena, MT

Manufacturing and shipping of stakes, hubs, wedges, lath, shipping boxes, pallets, gift boxes, and sheds; Marketing and selling products and services to government agencies, commercial companies and private individuals; Scheduling and delegating work to others, while monitoring their performance. Tracking inventory and ordering raw materials; Coordinating with rehabilitative and production staff to assure that the consumers are receiving the services necessary; Communicating and maintaining a positive relationships with government agencies and customers; Responsible for maintaining of quality standards in accordance with all specifications; Interview, hire, evaluate and, if necessary, initiate disciplinary actions for all employees; Responsible for consumer and staff education and adherence to all agency safety and fire regulations and conducting/providing/recording required training; Contribute to the assessment of consumer work skills and their daily documentation; Multi-task in a busy work environment; Analyze new products and lay out an efficient production space and flow.

Baker/Stocker, Albertsons

October 2008 — July 2010

Helena, MT

Check production schedule for variety and quantity of baked goods; Provide fast and friendly customer service; Prepare breads, rolls, cookies and donuts for proof box.; Monitor baking process

Bus Driver, First Student and Lutheran Church August 2008-August 2011 and September 2022 to June 2023

Helena, MT

CDL with S endorsement. Followed bus route for public schools and transported individuals with disabilities to attend church functions.

Renewed – Currently have CDL with endorsement 2020

Pipeline Terminal Operator, Conoco Philips

January 1995 — May 2008

Helena, MT

Effectively communicate with customers, suppliers and employees ; Provide training on Loading and Unloading practices, safety and policies; Communicate with third parties on petroleum products regarding discrepancies, product quality and safety training; Perform operational duties in accordance with pipeline terminal operating and procedure guides for crude oil procedure and local operating procedure guides; Write policies and procedures for calculations on gain/loss measures and safety procedures; Maintain pipeline equipment; Supervise contractors ; Perform quality control on sampling and testing for fuel; Evaluate, eliminate and report crude leaks, seeps and spills; Experience in installing, calibrating, programming and troubleshooting flow computer, gain/loss meters; Performed lock out, tag out, hot work permits and line locates; Identify and resolve schedule conflicts with transport drivers; Ability to read and analysis reports on sales and delivered product; Actively participate in providing technical support with construction projects; Generate innovative solutions to problems and seize opportunities to improve; Experience with System Analysis Program and Remedy tickets.

MILTARY SERVICE

E-7 Master Sergeant, Air National Guard March 1991—Retired September 2006

Helena, MT

Fuels Management Training Manager; Provided training to 20 military personnel on best practices, safety and policies; Fuels control center dispatcher; Storage attendant; Fuels Laboratory technician; Distribution Operator; Quality control and safety technician; Specialized commercial and military experience in fuel terminal operations and maintenance performing and supervising tasks equivalent to an AF Fuels Management seven skill level.

E-4 Sergeant, United States Air Force December 1984—March 1991

Great Falls, MT

Provide training to 20 military personnel on practices, safety and policies; Fuels control Distribution center dispatcher; Storage attendant; Certified Fuels Laboratory technician; Distribution Supervisor; Quality control and safety technician; Equipment/Property Custodian NCO; Military Gas Station Operator

EDUCATION

Axia College of University of Phoenix, Graduated April 2008, AAB

University of Phoenix, Phoenix, AZ

Bachelor of Arts in Business Management, Graduated April 2019

ACTIVITIES / COMMUNITY VOLUNTEER

PEERS, Partners Ensuring Equal Rights and Support, Board member and volunteer, 2012 to until they closed 2021

Montana Youth Challenge Mentor, 2 years prince (character reference available on request)

Farm in the Dell Volunteer, 1 year

Rimini Fire Department 2019-2021

Currently Volunteer with Aspen Adult Services and First Lutheran Church

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