Elizabeth Terry

ad049w@r.postjobfree.com

678-***-****

Experienced professional seeking a position with a company whose needs requires Strong Customer Service, Dedication, and Experience & Loyalty

CARRIERS

USLI, National Indemnity Company, Canal, IAT, Seneca Ins, Everest, Lloyd’s markets, Atlantic Casualty, Nautilus, Maxum & Arch

SKILL SUMMARY

Proficient with Microsoft Office 365, SharePoint, Excel, Outlook, and Word

Commercial & Personal Lines Insurance

Expert Insure, Agent Aid & Image Right, Dentrix & Denticon

Strong analytical skills and attention to detail

Exceptional communication and problem-solving abilities

EXPERIENCE

Oak Dental Partners – Alpharetta, GA April 2019 – Sept 2023

Dental Billing Coordinator/Accounts Receivable Commercial (Full Time Remote)

Process payments on accounts, while maintaining a monthly production goal of 92%

Preform debit/credit adjustments

Payment application reversals & corrections for team

Ensure eligibly/benefits prior to processing, while maintaining a working relationship multiple carriers

Solicited secondary claims to carriers with required documentation

Identify & resolve billing inquiries and discrepancies

Experience in navigating provider portals

Maintain relationships with multiply carriers & 6 clinical offices

Resolve billing inquiries and discrepancies & research information/documents as needed for all denials

Provided team with training material to exceed production goals

Genesee General - Alpharetta, GA Aug 2008- March 2019

Transportation Renewal Underwriter (Full Time)

Solicited renewals for several top producing Transportation Underwriters at a 2.5 Million level, including Brokerage & Contract Binding

Maintained a 84 % retention renewal binding

Issue binders, policies and endorsements, along with providing access to finance agreement

Communicate & Maintain relationships with agents, carriers and markets

Document files in management system with correspondence

Follow up for information/documents as needed using tasks/reminders in management systems

Report Losses

Process DNOC’s and Reinstatements

Knowledge of Commercial Transportation industry, including Dump Units, Local & Long Haul, Logging Risks, Emergency & Non-Emergency Transport, Towing, Bob Tail, Roll Offs, Public Autos.

Acceptance Insurance Agency - Dalton, GA March 2001- Aug 2008

Agent/Office Manager (Full Time)

Reviewed insurance policy applications for completeness, accuracy and acceptability of risk

Extensive use of Microsoft Excel and reporting systems

Personal Lines Insurance underwriting, Auto, Home & Renters

Issue binders, policies and endorsements

Strong Customer Service skills with Insureds and carriers

Supervised CSR, Conducted yearly reviews & Provide Training

Market products to Insured’s & Auto Dealerships

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