Classification: Schwab Internal

Zachariah Barcus

Chesterfield, MO 63366

314-***-****

ad049h@r.postjobfree.com

Summary

Natural leader offering over 15 years of success in sales management positions. Proven skills in aligning operations with market conditions and customer demands to catapult sales forward and strengthen long-term business success. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve dramatic results.

Skills

• Project Management

• Performance Evaluations

• Upselling and Cross Selling

• Conflict Resolution

• Customer Service

• Team Building

• Sales Leadership

• Consultative and Relationship Selling

• Territory and Account Management

• Process Improvement

• Negotiation and Persuasion

• Product and Service Knowledge

• Sales Expertise

• Product and Service Sales

• Staff Training

• Relationship Selling

• Decision-Making

• Business Development

• Staff Management

• Performance Evaluation

• Presentations and Public Speaking

• Motivational and Inspirational

• Sales Coaching

• Training and Mentoring

• Effective Multitasking

Classification: Schwab Internal

Experience

April 2021 - June 2023

Transform Home Improvement - St. Louis, MO

Regional Sales Manager

• Developed strategies and plans for regional sales growth.

• Analyzed regional sales performance data to develop actionable insights.

• Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.

• Cultivated an environment that fostered teamwork among regional sales staff members.

• Ensured compliance with company policies and procedures related to regional sales operations.

• Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.

• Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.

• Led, coached and developed employees to achieve sales goals.

• Resolved customer complaints regarding sales and service.

• Supported sales team members to drive growth and development.

• Coached, developed and motivated team to achieve revenue goals. September 2020 - April 2021

Transform Home Improvement - St Louis, MO

Regional Sales Trainer

• Developed and implemented regional training programs to ensure sales associates had the skills necessary to achieve their goals.

• Conducted one-on-one coaching sessions with sales team members to improve performance and build relationships.

• Provided feedback on individual and team progress, offering solutions to any challenges that arose.

• Organized weekly meetings for sales teams in order to review best practices, discuss new strategies, and share success stories.

• Created training materials such as presentations, handouts, and videos for use in workshops or online learning modules.

• Established strong working relationships with colleagues from other departments in order to facilitate effective communication between teams.

• Recommended changes or improvements to existing training processes based on feedback received from employees.

Classification: Schwab Internal

• Provided support for new hires during onboarding process ensuring they were adequately prepared for their roles.

• Coordinated travel arrangements for out-of-town trainings as well as accommodations where necessary.

• Implemented follow up procedures after each workshop session in order to track progress made by attendees.

• Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.

July 2015 - July 2020

Transform Home Improvement - St Louis, MO

District Sales Manager

• Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.

• Prepared weekly reports on sales activity, successes and areas needing improvement.

• Conducted regular meetings with sales staff to review progress against goals.

• Resolved customer complaints quickly and efficiently ensuring high levels of customer satisfaction.

• Implemented incentive programs designed to motivate the sales force within the district.

• Collaborated with other departments such as marketing, finance, human resources and operations in order to ensure success across all areas of responsibility.

• Recruited new members for the sales team when needed according to established criteria.

• Assessed employee performance through regular reviews and documented any areas needing improvement or development.

• Set clear objectives and helped team members develop plans to achieve quotas.

• Led, coached and developed employees to achieve sales goals.

• Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.

• Coached, developed and motivated team to achieve revenue goals.

• Established ambitious goals for employees to promote achievement and surpass business targets.

July 2014 - July 2015

Sears Home Improvement - St Louis, MO

Field Sales Manager

• Resolved customer complaints promptly and effectively when necessary.

• Provided training on product features and benefits to field personnel.

• Identified opportunities for improvement in processes related to customer service delivery. Classification: Schwab Internal

• Coached and mentored junior staff members by providing guidance on best practices in selling techniques and approaches.

• Supported sales team members to drive growth and development. July 2009 - July 2014

Sears Home Improvement - St Louis, MO

Field Sales Trainer

• Monitored the progress of field sales personnel through observation and feedback sessions.

• Conducted assessments of individual performance to identify areas of improvement in field sales operations.

• Provided timely coaching and mentoring to ensure successful implementation of new processes in the field.

• Collaborated closely with management teams to develop strategies for improving performance in the field sales environment.

• Explained goals and expectations required of trainees. September 2006 - July 2009

Sears Home Improvement - St Louis, MO

Sales Representative

• Developed and maintained relationships with existing clients to ensure customer satisfaction.

• Generated new sales leads through cold calling and networking activities.

• Organized client visits, presentations, product demonstrations and trade shows.

• Maintained accurate records of all sales and prospecting activities.

• Performed regular follow-ups with prospects to close deals in a timely manner.

• Answered inquiries from prospective customers regarding features of products and services offered.

• Presented products and services to prospective and existing customers to meet client needs.

• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

• Fostered relationships with customers to expand customer base and retain business.

• Monitored customer order process and addressed customer issues.

• Adhered to company initiatives and achieved established goals.

• Followed-up with clients after installations to assess quality service and customer satisfaction.

• Drove substantial sales through suggestive selling and by promoting add-on purchases. Education and Training

Classification: Schwab Internal

July 2009

University of Missouri - St Louis St Louis, MO

BBA Minor in Mathmatics

References

References available upon request.

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