Customer Service Sales Associate

Angelena Frazier * **** Douglas-Broxton Hwy Douglas, GA 31533 * *********@*****.*** * 912-***-****

I am searching for employment that utilizes my qualifications and skills. I offer a strong academic experience as well as prior experience on the job in several areas including administrative assistance, sales, marketing, retail, and customer service. This resume covers my prior work experience relative to the job that I am applying for.

Work History

Sales Associate-Belk

Douglas, GA 3/19 to Current

I am currently a sales associate at Belk. I assist customers with their purchases and acquire new credit applications. I currently hold the record for the most credit apps in a single month.

Marketing Team Member-Liberty Taxes

Cochran, GA 11/15 to 02/16

As a marketing team member with Liberty Taxes, I attracted customers and acquired new business by using different marketing strategies. I canvassed surrounding areas for prospective customers while passing out fliers and gathering leads. I attracted prospective income tax related customers while wearing a Lady Liberty uniform. I also helped with any other customer service needs, business operations, and other custodial duties. This was a temporary position.

Administrative Assistant-Hot Rods Garage

Dublin, GA 12/07 to 12/10

At Hot Rods Garage, I performed administrative tasks that included scheduling, billing, bookkeeping, ordering business supplies and parts, payroll, and customer service. This was a family owned operation that went out of business in 2010.

Sales Representative-Combined Insurance Company

Dublin, GA 12/05 to 06/07

As a Sales Representative with Combined, I worked my assigned area to obtain new sales. I did this by giving a standard sales presentation to prospective clients and existing customers. I also assisted existing customers with policy related issues and collected premiums. I canvassed the area for new potential customers through cold calls and by acquiring leads. I also trained new sales employees in the field.

*Other accomplishments include maintained high renewal retention, earned sales awards, acquired licensing to sell insurance in the state of GA, and completed sales training.

Cashier and Assistant Manager-Friendly Gus Food Stores

East Dublin, GA 06/03 to 11/05

As a cashier and 2nd assistant to the manager at Friendly Gus, I operated the cash register and handled cash related tasks including safe drops, reports, and deposits. I assisted with customer related needs, accompanied vendors, performed inventory, placed merchandise orders, created the employee’s schedules, and assisted with employee evaluations.

Education

Associate in Criminal Justice

South GA State College * Douglas, GA * Current Student

Associate in Business Administration

Oconee Fall-Line Technical College * Dublin, GA * 08-19 * Incomplete

High School Diploma

James Madison High School * Norcross, GA * Home School Graduate * 05/07

Certified Customer Service Specialist

Heart of Georgia Technical College * Dublin, GA * 2010

Other Job Skills

Works well as a team member or in a self-directed environment

Adapts to change and learn new skills or trades quickly

Can juggle multiple tasks and develop plans

Stays organized

Problem solving skills

Expertise in document processing, bookkeeping, and basic computer programs

Microsoft Office proficiency

Maintains successful and profitable operations in all business related fields

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