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Customer service

Location:
Halls, TN
Posted:
November 14, 2023

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Resume:

Tara O'malley

Halls, TN

ad047j@r.postjobfree.com

+1-516-***-****

A Professional, with many years experience. With exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Associate

Harbor Freight Tools - Tennesee

September 2023 to Present

Assisting in making sure the store runs smoothly. Helping our customers with products necessary to compete there order.

Register, cash handling.

Assistant Store Manager

Sayville Express - Sayville, NY

July 2020 to Present

Over saw entire staff of 10 employees 55 hours weekly. Cashiers in processing credit, debit and cash payments to streamline sales. Handled scheduling for store shifts to achieve adequate staffing. Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Consistently maintained high supervised levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.

Worked in close collaboration with team members to ensure customers received high-quality service. Trained new employees to perform duties.

Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Assisted staff by serving food and beverages or bussing tables. Baking Responsible Person

Lidl US - Center Moriches, NY

November 2018 to December 2023

Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.

Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Assisted bakery manager with coordinating product ordering, receiving and stocking. Implemented and executed merchandising programs to maintain and increase sales. Revamped bakery menus by suggesting new regular and seasonal product offerings. Helped with bakery accounting by entering invoices and administering payroll. Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Cleaned and sanitized kitchen equipment, utensils and work stations. Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Oversaw food preparation, production and presentation according to quality standards. Delegated work to staff, setting priorities and goals. Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Expeditor

Tracis' Permits - Patchogue, NY

April 2015 to July 2019

Obtained Residential and Commercial Permits and Variances along with any other form of licensing to legalize all properties throughout Long

Island.

Assessed historical records, maps and topographical data as part of survey operations. Completed and finalized diverse commercial and residential land surveys. Researched land information, evaluated deeds and reviewed zoning and subdivision regulations. Contributed to staff meetings discussing geospatial needs and provided updates on current project status.

Responded to public requests for information concerning [Type] mapping issues and questions about surveys, acreage, taxation and other concerns.

Evaluated new constructions and existing homes against local residential building codes to detect deficiencies.

Read and interpreted drawings and assessed construction against plans. Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.

Checked site permits and licenses of operating contractors. Education

Culinary Arts I&II in Culinary

Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center - Patchogue, NY June 2004 to June 2004

Winner of College Cooks at the Jacob Javit Center - Manhattan, New York January 2003 to December 2003

Skills

• Team Building and Leadership

POS Systems

Assignment Delegation

Strategic Merchandising

Inventory Control

Stock Management

Problem-Solving

Mentoring and Coaching

Pricing and Markdowns

Hiring and Training

Store Opening and Closing

Retail Operations

Marketing and Promotions

Shift Scheduling

Operations Oversight

Training Management

Decision Making

Supplier Monitoring

Department Oversight

Goal Setting

Staff Scheduling

Problem Anticipation and Resolution

Quality Assurance

Team Leadership

Mathematical Calculation and Reasoning

Customer Service Management

Performance Evaluation and Monitoring

Originality and Creativity

Sales Promotion

Recruitment and Hiring

Employee Motivation

• Customer service

• Typing

• Retail sales

• Cash handling

• Cash register

• POS

• Leadership

• Store management

• Mentoring

• Pricing

• Quality assurance

• Cooking

• Research

• Operations management

Certifications and Licenses

Food Handler Certification

Pallet Jack Certification

Forklift Certification



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