Lori Hazelip

615-***-****

ad046u@r.postjobfree.com

SUMMARY: Medical office professional with experience scheduling appointments, procedures and surgeries, precertification, order entry, payer and patient billing, follow-up, and collections, all in multi-provider clinic settings, multiple system experiences.

EXPERIENCE HIGHLIGHTS:

Community Quick Care, Lavergne, TN- August

Family Medicine, Occupational Health, and Allergy Testing Clinic.

Entered all charges for multiple locations, including pharmacy charges. Corrected coding errors to ensure all claims went out clean, submitted claims to the clearing house, and worked the rejected claims report. Worked on insurance denials, corrected coding errors sent corrected claims, and sent medical records when needed, verified insurance benefits and eligibility. Uploaded and posted ERA payments, cash, and credit card payments. Also, updated demographic information that needed to be corrected, and ran the end-of-day charge entry report and payment posting to ensure that it was balanced. Reconciled superbills to cash and credit cards to ensure they matched.

Healthlock, Franklin, TN- February 2023-April 2023

Healthcare Advocate. Analyze claims and payments to ensure claims were processed/ paid correctly. AR Billing Specialist. Full revenue cycle billing. Claim submission, correct coding errors, sending appeals. Payer follow-up. Insurance verification and eligibility.

PHYNET Dermatology, Franklin, TN- July 2021 to March 2022

AR Billing Specialist. Full revenue cycle billing. Claim submission, correct coding errors, sending appeals. Payer follow-up.

Beacon Hill Staffing, Nashville, TN- February 2021 to April 15, 2021

Data Entry Specialist. Temporary position. Data entry for CPI Card Group located in Nashville.

The Addison Group, Nashville, TN- November 2020 to January 2021

AR Billing Specialist. Temporary position for a Behavioral Health provider. Insurance verification and eligibility. Billed claims for multiple outpatient substance abuse clinics across the United States. Worked on claims rejection reports, corrected claims, and resubmitted them for payment.

Infinity Management, Nashville, TN – June 2009 to October 2012

AR Billing Specialist and payment poster. Multi-state radiology group billing, payment posting electronic and manual, payer follow-up, and patient collections.

Extensive Medicare and Medicaid patient population.

Professional Associates, PC, Indianapolis, IN – January 2008 to June 2008

AR Billing Specialist. Temporary Position. Post charges, payer and patient payments, Insurance follow-up, correct billing errors, and patient collections.

Indiana Blood and Marrow Transplant, Beech Grove, IN – March 2003 to August 2005

AR Billing Specialist/Payment Poster. Post-payer and patient payments, bill secondary claims, insurance and patient follow-up, and collections.

The Gillian Institute, Indianapolis, IN – September 2002 to December 2002

Billing Specialist. Temporary Position. Post charges, and payer and patient payments. Research and resolve unpaid claims and balances with payers and patients. Collection-related calls to patients.

Nashville Plastic Surgery, Nashville, TN – April 1998 to July 2000

AR Billing Specialist. Insurance pre-certification, procedure scheduling, billing, post-payer and patient payments, payer and patient follow-up, and collection. Month-end close process. Also assisted physicians with patient visits as needed.

Indianapolis Neurosurgical Group, Inc., Indianapolis, IN – September 1992 to May 1995

Scheduler/ Office Nurse. Schedule appointments, tests, and surgeries obtain extensive patient history, insure all hospital charges were accurate, pre-precertification for all surgeries and testing,

Education: Ivy Tech Community College, Terre Haute IN- January 2017 to December 2018

General studies for the ASN program

Vincennes University, Vincennes In- August 2019 to December 2019

ASN program

Career Step Medical Billing and Coding Online Course, Completed June 2, 2021, with Career Step course certification.

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