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Business Development Sales Executive

Location:
Arlington, TX
Posted:
November 14, 2023

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Resume:

Jim Tam

Dallas-Fort Worth, TX USA 214-***-****

ad046i@r.postjobfree.com

HIGH IMPACT SENIOR SALES EXECUTIVE AND COACH

Deliver bottom line results by transforming marketing strategy to sales execution

• Results-driven SALES EXECUTIVE with extensive BUSINESS DEVELOPMENT and SALES LEADERSHIP experience

• Recognized for passion to COACH sales reps by utilizing proven sales methodology and sales skills techniques

• Authentic and charismatic leader with an engaging style that inspires staff loyalty and EXCEED SALES GOALS AREAS OF EXPERTISE

• New Business Development

• Client Success & Retention

• Account Penetration

• SaaS Sales Leadership

• Selling into C-Suite

• Complex B2B Selling

• Strategic Planning

• Contract Negotiations

• CRM & Salesforce.com

• P&L, Financial Control

• Lean Six Sigma & TQM

• People & Talent Developer

CAREER HIGHLIGHTS

• Launched Gnowbe into U.S. market and grew global revenue and clients by 4X in 24 months

• Generated $100M in TCV of new business in 2018 for G4S; exceeding annual goal by 225%. (Gold Club 2017, 2018)

• As first externally hired Vice President of Sales in the history of The Hertz Corporation, delivered over $1B of revenue annually across a 17-state territory

• Chosen from a pool of over 200 candidates to launch the first full-service financial center for Citi in New Jersey and eclipsed prior franchise record by reaching branch profitability within seven months

• Sourced and secured over 30 strategic partnerships with major Fortune 1000 Companies at 2020 Communications generating potential annual revenues of $30M a year PROFESSIONAL EXPERIENCE

Korn Ferry (Dallas, TX) 2022 – 2023

Principal, Financial Services

Executed on strategic initiative to expand digital sales enablement offerings to financial institutions

• Provided sales advisory and enablement solutions for clients to accelerate their organization’s sales performance

• Worked with CEOs, CROs, CSOs, and Heads of Distribution of financial institutions to sell sales advisory and sales enablement solutions such as Miller Heiman sales methodology and Korn Ferry’s SaaS enablement technology

• Devised and executed on prospecting strategy grew pipeline from $0 to $16.8M in less than one year

• Notable clients include: Morgan Stanley, State Street Bank, Janus Henderson, HUB International, Charles River Keystone Partners (Dallas, TX) 2021 – 2022

Vice President, DFW Market Head

Recruited to launch Texas market for Keystone Partners

• Developed and executed new market strategy to promote career transition & leadership development services

• Utilized multi-channel acquisition strategy to acquire new clients and grow market share

• Promoted Keystone’s presence across HR community through leadership involvement in organizations across DFW Gnowbe (Dallas, TX & Singapore) 2019 – 2021

Head of Global Business

Led global sales, client success, and strategic partnerships for mobile, learning & development SaaS tech start-up

• Grew total bookings 4X for company last two years as global sales leader and producer

• Installed professional enterprise-ready sales culture, personnel, and infrastructure (i.e. installed Salesforce.com, created commission and incentive plans, inside sales capabilities, sales training, authored digital Sales Playbook)

• Devised GTM sales strategy utilizing a combination of direct sales, client success, and channel partners

• Expanded company’s reach to over 40+ countries and customers and users in over 80+ countries G4S (now Allied Universal) (Dallas-Fort Worth, TX) 2016 – 2018 Vice President, Business Development – Southern Region (6-State Territory) Led a high performing team of Account Executives across a six-state territory to provide customized security programs to help reduce clients’ security risks for the world’s leading security company.

• Recruited and managed sales reps to exceed revenue targets by 225% and delivered over $100MM of TCV

• Improved Sales Efficiency (Win Rate) by 160% by resetting customer acquisition strategies, creative pricing solutions, and establishing greater customer collaboration at the onset of the pursuit

• Created TCO analysis for customers to highlight value of solutions and quantified ROI impact of security program THE HERTZ CORPORATION (Dallas-Fort Worth, TX) 2012 – 2016 Division Vice President, Rental Car Division – Central Region (17-State Territory) Led a team of 50+ Account Executives and Channel Managers and delivered over $1.2B in annual revenue across all Hertz brands (Hertz/Dollar/Thrifty) for the industry’s largest global car rental supplier.

• Devised product bundling strategies and customer incentives to improve Win Rates by 12%, lower cycle time by 22%

• Increased new commercial accounts and market share in existing portfolio across multiple business lines including commercial, small business, insurance, travel industry, by 8% in the first 12 months

• Completed Lean Six Sigma Green Belt project & coursework. Implemented sales program solution which improved revenue forecasting accuracy by 85%

2020 COMMUNICATIONS (Dallas-Fort Worth, TX) 2007 – 2012 Vice President – Business Development & Partnerships As the senior leader in department and direct report to company President, pioneered B2B customer segment and identified and secured new opportunities resulting in $30M in new revenue

• Launched over 10 new B2B customer programs to diversified corporate revenue stream by 25%

• Structured programs with Sales and Operations on every aspect of new program rollout including: customer targeting, leads management, product promotion, KPIs, invoicing, and customer care

• Negotiated deals at C-Levels with Fortune 1000 companies including: Comcast, Panasonic, Sears, Office Depot, OfficeMax, Cox Communications, Time Warner, Direct Energy, and many others KASTLE SYSTEMS INTERNATIONAL (Houston, TX & Dallas, TX) 2006 – 2007 Regional Vice President – Sales & Marketing, Southern Region (9-State Territory) Led a team of New Business Managers and Client Success Executives to acquire business and grow revenue for the country’s leading access control and electronic security system company.

• Sourced and acquired new relationships resulting in $7.2MM in new revenue and exceeded plan by 22%

• Initiated marketing programs to increase brand awareness with real estate owners and property managers CITIGROUP (New York, NY & Dallas, TX) 1999 – 2006

Vice President

Recruited by Citi to lead a team of Sales VPs to drive sales culture change. Served in senior management roles across multiple consumer businesses specializing in sales and marketing

• Direct oversight of P&L of over $1.2B and managed annual expense budget of over $150M

• Negotiated contracts with strategic partners to increase revenue per customer and customer retention

• Led a team of Sales Vice Presidents and improved sales performance of Citi’s customer service agents by 250%

• Additional roles within Citi include: Retail Bank Branch Management, Treasury Analyst, Corporate Recruiter EDUCATION

DOWLING COLLEGE, Oakdale, NY

Masters of Business Administration (MBA): Marketing and Management; emphasis on Total Quality Management (TQM) Completed Executive MBA in 20 months

NEW YORK UNIVERSITY / STERN SCHOOL OF BUSINESS, New York, NY Bachelor of Science (BS), Major: Finance and International Business; Minor: Medieval and Renaissance Studies Men’s Varsity Fencing – Team Captain and former Olympic hopeful PROFESSIONAL AFFILIATIONS, CERTIFICATIONS and VOLUNTEER ACTIVITIES

• Sales Enablement Society Dallas Chapter – Board

• Ascend North Texas Chapter – Board

• NYU Alumni Relations Dallas Chapter – Member

• Six Sigma Green Belt

• SHRM/Dallas HR – Member

• SHRM/Fort Worth HR – Member

• Team Leader for Leukemia & Lymphoma Society

• Annual fundraiser for Susan B. Komen Race



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