GM

GLENDA MAZE

ad046h@r.postjobfree.com (623-****-*** Phoenix, Arizona 85048

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

● Record patients' medical history, vital statistics, or information such as test results in medical records.

● Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

● Interview patients to obtain medical information and measure their vital signs, weight, and height.

● Show patients to examination rooms and prepare them for the physician.

● Prepare and administer medications as directed by a physician.

● Clean and sterilize instruments and dispose of

contaminated supplies.

● Greet and log in patients arriving at the office or clinic.

● Schedule appointments for patients.

● Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

● Contact medical facilities or departments to schedule patients for tests or admission.

● Inventory and order medical, lab, or office supplies or equipment.

● Set up medical laboratory equipment.

● Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

● Perform routine laboratory tests and sample analyses.

● Perform general office duties, such as answering

telephones, taking dictation, or completing insurance forms. Banner Gateway Hospital /MD Anderson

Phoenix, AZ

Certified Medical Assistant/Phlebotomist

Technician

03/2022 - Current

Labeled blood vials with critical information like time of collection, date and patient name.

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles. Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

Maintained fully-stocked phlebotomy cart, carrier and station. Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Verified collection orders and communicated discrepancies to nurses. Identified patients using proper procedures prior to specimen collection. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Coordinated workflow based on stat, schedule, or outpatient needs. Prepared and packaged specimens for courier transport. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Summary

Skills

Experience

Embry Health Mesa, AZ

Certified Medical Assistant

06/2021 - 03/2022

Conducted insurance verification and pre-certification and pre-authorization functions.

Incorporated outside records into charts and EHR.

Labeled and completed lab requisitions using ICD and CPT coding. Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Educated patients about medications, procedures and physician's instructions.

Cleaned and maintained medical equipment following procedures and standards.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Midwestern University, GCU and UofA

Phoenix, AZ

Clinical Skills & Simulation

08/2015 - 07/2019

Worked in many venues at Midwestern which supported clinical groups for the Clinic staff, Physician Assistants, Providers & students Drew patients in clinic settings as needed

MA support for the Women's Wellness programs including blood draws for patient care.

Redirect and suggest approaches to improve communication Supplied constructive instruction to students

Convey my verbal and written critiques in an inspiring and positive way to ensure that every student/ doctor is motivated to make the corrective changes and suggestions required from their discipline

For the purpose of teaching and guiding students/ providers for refresher courses or first-time students learning the process of a well woman exam Provide immediate Feedback on their performance and build confidence and become more comfortable handling equipment, asking the difficult questions and addressing the patient

Bedside manner

Interact with student nurses in a clinical simulation environment to prepare them and practice their skills through observation & demonstration for their success.

Provide immediate verbal feedback on their bedside manner in a positive, safe learning environment

Smith Chiropractic Office Glendale, AZ

Front Desk Medical Assistant

02/2015 - 06/2019

Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Called patients to confirm scheduled appointments and obtain additional details.

Arizona College Mesa, AZ

Medical Assisting

05/2021

Universidad Kino Mexico, ME

Some College (No Degree) in Business Trade

The study of the English language by immersing in a High School experience as a senior and enrolling in regular classes, as part of an exchange program.

Education and Training

BLS certified

National Certified Phlebotomist

Medical Assistant Diploma

Certified GTA assistant

Certified Medical Assistant (CMA)

Certifications

Contact this candidate