Human Resources Customer Service
Resume:
Mary Jordan
Franklin, LA *****
*****************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Domestic Violence Shelter Advocate
CHEZ HOPE INC OF ST.MARY PARISH - Franklin, LA
March 2021 to Present
I am state certified Domestic Violence Advocate and Shelter. I assist victims with emergency Shelter, Individual and Mental Health Counseling, Danger Assessments, Referrals For Community Agencies and so much more. I work the 24hr Victim Emergency Crisis Hotline; Helping with victims and their children is my number one priority.
Bakery Clerk/Cake Decorator
Brookshire Grocery Company - Franklin, LA
March 2020 to March 2021
Customer Service, Inventory, Stocking, Order Taking, Cake decorating, and Food Safety. Housekeeper/Assistant
General Board of Global MInistries
May 2014 to October 2018
Shift Manager
Keagan Brothers - Franklin, LA
February 2003 to February 2014
My position duties were to post shift duties, scheduling, interviewing, training, food and safety, inventory, stocking, shift management and customer satisfaction and service. Education
Associate's degree in Science of Business Management and Human Resources Colorado Technical University - Colorado Springs, CO August 2018 to December 2021
2 years College in General Studies to work
Post University- College studies Early childhood Education High school diploma or GED in General Studies
Franklin Senior High School - Franklin, LA
Skills
• -Public Communications
-Customer Service
-Intake of Inventory and ordering
-Scheduling
-Interviewing and Hiring
-Training New Hires
• Business Management
• Recruiting
• Human Resources
• Employee Orientation
• Human Resources Management
• Strategic Planning
• Microsoft Office
• Leadership
• Administrative experience
• Management
• Bookkeeping
• Office manager experience
• Social work
• Childcare
• Financial services
• Business management (4 years)
• Conflict Management
• Organizational Skills
• Customer Service
• Mental Health Counseling
• Individual / Group Counseling
• Search engines
• Crisis intervention
• Behavior management
• Case management
• Behavioral health
• Supervising experience
Certifications and Licenses
ServSafe Food Handler
Present
CPR Certification
Mental Health First Aid (Adult and Child)
Present
Domestic Violence Advocate
Dynamics of Domestic Violence
Present
Covid 19 Safety Training
Present
Food Handler Certification
Assessments
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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