DAVID W. BLACKMAN (U.S.A.F. Ret.)

SENIOR IT INFRASTRUCTURE & SECURITY

PORTFOLIO/PROGRAM & PROJECT

MANAGEMENT

** **** ** ******* ************

(Cell-preferred) 678-***-**** ad044e@r.postjobfree.com

linkedin.com/in/david-blackman-57a3502

SUMMARY OF QUALIFICATIONS

A PMI Project Management practitioner with extensive IT project management experience in, FINTECH, Healthcare, Military and other corporate IT infrastructures employing PMI, ITIL, SDLC and Agile framework and mindset to manage scope, cost, time, risk, earned value, schedule, and budget of infrastructure related projects, services, and financial and cybersecurity related programs including corporate M&A buildout and integrations in private and public cloud architectures (AWS, GCP & Azure) in Hybrid Agile/Waterfall IT environments.

I document design specifications - system interface diagrams, data flow diagrams, file specifications, system architecture diagrams. Strategic and determined focus on Network resiliency, Disaster Recovery Business Continuity and SOX IT compliance across the portfolio of IT related projects and programs.

From Air Force IT Engineering Technician (Tech Controller) to Project/Program Management, I excel at process and workflow analysis, improvement and IT business process modeling & automation, problem solving, conflict resolution, team leadership, risk mitigation and management in complex, high visibility situations and projects. When required, I perform and provide root cause & effect, and critical path analysis, Issue-Solution Translation, and Solution-to-Business Value correlations.

Experienced Executive & Steering Committee reporting at CIO, SVP, VP levels and Vendors.

Contributes to Business Analysis role to define functional requirements. Engage Product Owners and Managers for User Story prioritization, use-case development based on Program/Product Increments. Assists with Business Case development, Use case analysis and overall cost/resource projections with SQL

Working within a structured PMO managing multiple projects, and supporting PMO management, supporting PMs, remediating systemic issues impacting all projects and PMs, trending success and project durations based on project types and "T-Shirt sizes (Agile term). Ensuring all PMs have effective tools, and briefing Executives on PMO effectiveness, and suggestions to improve overall PMO & PM performance.

PROFESSIONAL EXPERIENCE

InspireBrands Restaurant Technology Group May 2022 – Aug 2023

Sr. Infrastructure & Security Project Management

●Led SFTP environment (Globalscape) migration to MS Azure plus Contract platform annual re-award for SFTP solution.

●Led Corporate Distribution project aligning Workday-IdentityNow and Active Directory through API customizations to provide additional critical attributes for optimized Directory List development across the corporation

●Led client new Loss Prevention service integration across Par-Brinks, Globalscape SFTP conversion platform & 3rd party Agilence Loss Prevention dashboarding for Arby’s & Buffalo Wild Wings

●Led Buffalo Wild Wings Restaurant Technology In-Store Refund capability initiative

oCoordinated API modifications to create above store authorization roles and in-store terminal tile representations to perform same-day/in-store refunds

oAdded additional attributes through the API Modification to support new roles

oPerformed Use case testing across Workday & Identity now into Vendor FreedomPay payment platform

●Performed Core Project Management functionality within newly developed PMO to include budget management, invoicing, executive & Stakeholder reporting and project team time tracking using Atlassian product suites Confluence, JIRA, and Tempo in a SAFE and growing Agile/Kanban/Scrum community for both software and Infrastructure projects

●Led SOX risk assessment compliance project with SOW development, Intake and approval with 3rd Party Vendor supporting Arby’s 1100 corporate store cybersecurity vulnerability Patch upgrades across all windows terminals and Workstations

●Led End User Support laptop and peripheral vendor purchase order, invoice track & payment, plus Capex & Opex budget spend and tracking against initial allocations

●Performed Project Budget management aligning monthly append against approved Capex and Opex. Plus performed Invoice management and submission through Oracle R12 along with weekly Executive PMO and Stakeholder reporting

NTT/ThermoFisher Jun 2021 – Feb 2022

Laboratory Facility IT Buildout/M&A Project Management

●Led Real-Estate IT Builds for New Laboratory location buildout from Ground-Up supporting M&A acquisitions

oAs IT Program/Project Manager, directed the design, budget, and kick-off and management of IT Infrastructure deliverables encompassing Network, Audio Visual, Telephony, and Physical Security upgrades

●Reported weekly project cadence reviews to Business leads and stakeholders

●Managed internal and 3rd party vendors for IT deliverables across infrastructure teams for Network, Audio/Visual, Physical Security, Telephony, and WAN connectivity and IDF/MDF architecture buildout

Hunter Technical Resources Jun 2020 – Jun 2021 (Contract)

MS Server Platform Upgrade Program Manager (Client Global Payments***)

●Led application migration and sunset of the 2008 OS Server platform for corporate wide SOX compliance

oLeading application request development and delivery intake scope and assessment, tracking, monitoring and execution of the 2008 OS platform server decommissions, license true-ups, and application server buildout, networking and delivery to the 2016 OS, 2019OS and SQL 2019 server platforms to comply with SOC/Cybersecurity vulnerability findings

oCreates and provides weekly and monthly performance indicators of migration activity to include delivery burn-down, complex metric performance indicators & heat-map visuals of the migration program effort for leadership reporting of over 100 applications and 800 servers requiring migration or decommissioning off the 2008 MS Server platform for Dev, QA, DR, Certification, & Production platforms

oCreated and Reported to Executive Steering Committee on overall burndown rate, quarterly and annual projections, and risk assessments, and weekly spend vs allocated Capex and Opex budget.

●Led Corporate-Wide Windows migration effort from legacy Server OS platform

oMillion-dollar cost avoidance for MS support costs for Application, Reporting and SQL database server environments

oConsiderable Cost, Man-hour, and Security Vulnerability reduction with elimination of legacy server platform

Hunter Technical Resources Jan 2020 – Jun 2020 (Contract)

IAAS Network Infrastructure Project Manager (Client Equifax***)

●Led Network Infrastructure and Security Product Management initiatives for Technical Debt optimization of Checkpoint and Palo Alto Firewall appliance upgrades, Firewall monitoring environment buildouts and in response to internal audit and Multi-State-Attorney-General (MSAG) findings and datacenter buildout, consolidations plus nodal and client connectivity migrations, CPE deployment and integration to mitigate organizational Technical Debt and infrastructure cyber vulnerabilities.

●Led application and product group Prod and Non-Prod architecture migration activity to Distributed Cloud environments (GCP + AWS) off dedicated VPN and private cloud environments employing Kubernetes for APP Containers, Data-lakes, and Bit-Query environments.

●Interim Scrum Master – Network tribe during IAAS Agile Transformation building out project environments in JIRA & Confluence to initiate Tech Debt Management projects

oConducted Sprint grooming & planning sessions for scope overview, and resource definition, and scaling of project schedule and plan. Provided Agile framework and mindset training of IAAS Network personnel.

Hunter Technical Resources Apr 2019 – Jan 2020 (Contract)

IT Infrastructure & M&A Network Integration Program Manager (Client NCR***)

●Led Network Security platform CISCO ISE upgrade Lab, Pilot and Enterprise Deployment, SOW compliance plus review and update management.

●Led Global IT M&A network integration projects (Belgrade, Serbia; Kuala Lumpur, Malaysia; Kolkata, India& Cambridge, Mass.)

●Led Carrier Migration initiative with remote PM resources. In Mumbai, India deploying Hi-capacity LEC solutions into NCR Datacenter, bank client end router staging, deployment and installations, FW rule change management, Co-Lo cabling, router/switch/SFP connections and executive reporting.

E*TRADE Financial Services, Alpharetta, Ga. Aug 2017– Apr 2019 (Contract)

Infrastructure & Real-Estate IT AGILE Program Management

●Led Branch Service & Corporate Office refreshes and site moves with technology PM & Engineering leads for Network, Audio/Visual, Physical Security, Telephony, and associated 3rd party vendors.

oAgile-Transformation for Physical Security of Branch offices Security Initiatives with specialized server projects on CCURE OS updates, specialized Video Recording server upgrades from NiceVison to American Dynamics Video Recorders, and branch office camera upgrades from analog to IP based.

oE*TRADE Converged Network Switch upgrades and Telecom Development environment relocation.

oSDWAN architecture upgrades. Led scoping, procurement, and deployment of CISCO Viptela Edge Routers for compete E*TRADE WAN connectivity upgrade project, managing time, scope, costs and risks using PM productivity tools sets for Agile Project Management of IT Infrastructure projects.

oE*TRADE Real-Estate IT refreshes, and Corporate and Retail site relocation Initiatives.

As IT Program/Project Manager, directed the design, budget, and kick-off of IT Infrastructure deliverables encompassing Network, Audio Visual, Telephony, and Physical Security upgrades.

As Agile PM, created Confluence environment, including system design document, led design review and budget approval, created JIRA Initiative and initiated planning, Analysis and Design, and Deployment EPICs, created baseline tasks for each IT work-stream. Created Initiative Kanban board and led review sessions during weekly progress cadence, Created tasks and managed impact and issues using JIRA for each Branch office renovation or relocation projects.

●As Agile Project Manager, created JIRA initiatives, EPICS, User Stories and Kanban boards for activity tracking of facility IT buildouts for branch office and corporate office refresh and relocation projects plus executive and stakeholder budget and progression report decks with burn up plus capex & opex spends

●Created and led weekly project cadence reviews and assisted in sprint refinement and task management for sprint inclusions, tempo/velocity/run-rate refinement and task ownership by infrastructure team elements such as Network, Audio/Visual, Physical Security, Telephony, and associated 3rd party vendors.

McKesson IT Health Services Jul 2016 – Apr 2017 (Contract)

IT Infra & CyberSecurity Project Management

●Led project initiation and planning sessions of requirements delivering Network Event monitoring architecture and additional cybersecurity services in a timeline consistent with delivery projections to various Health Care Business Units to include Oncology, Imagery, Specialized health, and more. Utilizes blended Waterfall, SDLC and Agile methodologies and techniques to ensure project deliverables, managing time, scope, costs and risks using PM productivity tools sets and SharePoint to manage project artifacts, MS Project, MS Office, Visio, Clarity and Remedy for Change Management, scheduling of Cyber-Security network Upgrades, Service-Now Firewall Rule implementation, Access device Refreshes and Ingress/Egress network security compliance projects utilizing StealthWatch event monitoring and Pulse Secure VPN secure access projects.

●Led Converged network security initiatives (Zscaler), CASB and SDWAN CyberSecurity network protection initiatives, integrating 3d party SIEM monitoring COTS products, and led vendor management sourcing engagements with Cisco, WWT, Accenture, and at&t.

Ernst & Young, Alpharetta, GA Jan 2016 – July 2016 (Contract)

Project Management, Fraud, Investigation and Discovery Services (FIDS)

●Led project initiation of formalized business channel and client service requirements delivering architecture of e-discovery and cybersecurity services in a timeline consistent with delivery projections. Collaborated with BA community on Business Case development for project resource allocations, financial return rates, CAPEX & OPEX outlay plus approval coordination.

●Performed Configuration Change Management, scheduling and solution deliveries, and MS SharePoint for project and program artifact repository and financial expenditure tracking and reporting. Also, I combined SDLC, Agile and PMI methodologies to collaborate, manage and ensure delivery of EY internally built and COTS customized software and application services in the EY enterprise private cloud and MS Azure Public Cloud Service environments.

●Led deployment projects to deliver Production, Readiness, UAT, SIT, QA and Disaster Recovery site environments of MS and UNIX based private secure server cloud environments using VM technologies, attached SAN storage and Complex Network architecture connectivity on Enterprise converged and MS Azure managed service cloud, IAAS, COTS & SAAS software hosting environments.

●Led European two-step Authentication Secure Access platform deployment in compliance with European Cyber-Security legislation on IP traffic monitoring initiative in Zurich, Switzerland.

Fidelity Information Systems Global, Atlanta, GA Sep 2013 – Jan 2016

Sr. Infrastructure Project Manager <10M

●Delivered PCI /DSS compliant application platforms and environment deliverables in a timeline consistent with delivery projections. Utilizing Waterfall and Agile PM methodologies and tools

●Championed deployment projects to deliver Production, Readiness, UAT, SIT, QA and Disaster Recovery site environments of SQL and Oracle Database Appliances (ODA), VM Server hosts and Complex VM application server environments, Unix and Windows based VMs using attached, SAN storage and Complex Network architecture connectivity in compliance with ISO27001/27002 and associated cybersecurity framework including network security, firewall rules, load balancing and Active Directory access.

●Led client and internal requirement scope review meetings, architecture solution development, capital approval, procurement, resource assignment, and delivery meetings leading to deployment, installation and configuration activities. Using MS project, I develop project schedules to track all deliverables and milestone activities. Supported Disaster Recovery requirement development ensuring appropriate RTO and RPO targets and prioritized Application restoral objectives are maintained.

Interactive Communications (Incomm), Atlanta, GA Nov 2011 – Aug 2013

IT Services & Infrastructure Project Manager<5M

●Managed the design, build, deployment and testing of production, staging, development, UAT and Disaster Recovery Datacenter environments supporting the Retail PCI transaction environment and related software deployment projects. Collaborated with solutions and infrastructure architects to deploy PCI application VM server environments using SQL and Oracle Database environments across network storage arrays utilizing Hitachi, and EMC optical fabric storage supporting Financial Services, and the Retail Services purchase card transaction platforms.

●Led enterprise infrastructure lifecycle management project supporting the Business Channels for physical and virtual server, database and network capacity management and enhancements.

●Led application architecture resizing and VM migration projects to reduce SQL server OS instances and licensing costs (Microsoft-True-up). Working closely with Network Service resources, I developed and submitted load-balancer, APP & Database server farm and VIP IP address requests, and Firewall rules via Service-Now and MS SharePoint environment to support secure database access rules and network segmentation for PCI compliance of financial services products.

●Led American Express access upgrade and refresh project reducing latency and restoring maintenance contract.

British Telecom, Atlanta, GA June 2008 – July 2010

Client Services Engagement & Deployment Project Manager

●Supported 40-million-dollar engagement project providing consulting lifecycle project management of client enterprise transformation projects, BT MPLS network migrations, customizations, global infrastructure optimization projects and supported BT services.

●For a 5 million dollar/5-year client engagement, performed MPLS Access and CPE budget management, QOS/COS definition, quote, order submission, tracking, installation, and configuration management. Customer access and CPE lifecycle management for TOP 500 MNC’s (multi-national-corporations) across various carrier based terrestrial connections

●Performed “Change Management” with corporate engineering team to configure client and corporate edge IP based routers, scheduling downtime and leading conference calls during configuration activation, primary and failover access testing and customer application operational confirmation (SNA, DLSW and MPLS QOS/COS for data and VOIP traffic, VPN/VRF subnet changes, and static routings, T3/E3, metro Ethernet, T1/E1 (and fractional), ADSL & SDSL, and ISDN.

●Managed 3rd party equipment vendors, carriers and outsourced entities through task completion to provide hardware, software, and configuration deliverables for access and hardware bundles BT services, customer equipment refresh and upgrade projects, Primary datacenter and Disaster Recovery infrastructure upgrades, virtualization and software consulting projects.

●Developed project definition plans, reviewed and responded to client SOW’s and RFP’s, managed configuration change management requests and reviews contracts for network projects detailing complex physical and logical design changes.

SITA/Equant/Orange Business Services (OBS), Atlanta, GA Dec 1999 – Nov 2007

Network Architecture WAN Product Owner, Infrastructure-Design & Deployment

●Performed Infrastructure Planning & Network Analysis, Budget and Inventory management, Vendor management and contracting of WAN Architecture of Caribbean, Central America and Mid US regions.

●As Central Americas and Caribbean regional WAN Product Owner, performed capacity management reducing Tech debt consistently producing 10% OPEX savings annually by forecasting, budgeting, and managing network optimization projects based on network utilization reports and traffic analysis supporting global multinational companies and industries.

●Developed engineering plans, topology drawings and Statements of Work for network projects detailing complex physical and logical topology changes. Initiated project kick-off meetings outlining deliverables to the cross-functional international team members obtaining lead-times and project completion estimates and hosted weekly and monthly progress reports with key global executive stakeholders.

●Product Owner of Regional DataCenter Digital Access Telecom systems (DAX), sub-systems and Control-Ware client access and backup connectivity supporting corporate M&A (Merger & Acquisition) activity to also include vendor, carriers and 3rd party vendor management for COTS MSA deliveries, installation, config and activation.

●Lead Project Manager of the Detroit Equant Network datacenter merger/buildout, relocation, and optimization project that encompassed project management, change management, installation, activation and network analysis of facility, ATM/FR platform switches and associated telecom network access and services peripherals and subsystems, and customer service and access migrations.

●Product Owner for DAX access peripherals of the Washington DC. Equant/Global One Network datacenter migration, and optimization project that encompassed project management, change management, installation, activation and network analysis of datacenter and its IT Infrastructure.

Global Service Delivery PMO Process Analyst and Trainer

●Service Delivery process modeling and analyst supporting the Equant services portfolio defining developing and managing SD processes & methodologies supporting corporate services portfolio to include SAP, Mail Hosting, FR/ATM CPE deployments and managed corporate internet access.

●Provide web content and format assistance in the development of Equant Service Delivery PMO (Global Project Management Office) website and monthly newsletter.

●New Service Rollout Manager: Led the service integration into proprietary and COTS provisioning software. Developed ordering processes, procedures, and work instruction packages for JV Complex Service Delivery Unit. Established Lead-Time-to-Connect intervals throughout entire service delivery lifecycle up to Production for new service IPSEC, and other services portfolio upgrades.

●Trained service delivery provisioning, activation managers & PMO personnel on corporate service portfolio, processes, telecommunications industry standards and corporate service delivery guidelines.

(Prior Military Global Network & DataCenter

Experience Available Upon Interview or Request)

Education, Certifications

United States Air Force: 20yrs, RETIRED, with honors (5yrs Structural Engineering, 15yrs IT Systems Control)

Graduate: U.S. Air Force (USAF) Computer/Telecom Information Systems Control (3C270, Tech Control)

Graduate: U.S. Air Force (USAF) Structural Engineering (3E351, Construction/Carpentry)

Graduate: USAF PME Professional Military Management & Leadership Education

PMI PMP Certification: PMI Certified Boot Camp completed

Business Analysis & Agile Core Concepts (B2T): Waterfall-Agile Transformation

Certificate: British Telecom MPLS platform and WAN access technologies

Certificate: American Institute WAN Networking and TCP/IP Course

Certificate: ITIL4 CDS

Certificate: S.I.T.A. Project Management Professional (PMP) Certification Course

Security Clearances: Top Secret/SCI (Sensitive Compartment USAF) (inactive)

Certificate: Scrum-Study Agile Master

Certificate CISM: Certified Information Security Management (Completing)

Scaled Agile 5.1 for Teams: Completed

Certificate: Six Sigma (LEAN)

Community College of Air Force: Associates in Applied Computer Sciences

Community Services, Volunteer and Business Affiliation

BDPA-National Non Profit IT Association/Atlanta Chapter: Volunteer and Business Affiliation

Urban League of Greater Atlanta: Volunteer

NSBE (NATIONAL SOCIETY OF BLACK ENGINEERS): National Non Profit IT Association and Business Affiliation

TECHNOLOGY EXPRESSO: Co- Founder and Owner, STEM Education and IT Consulting platform

Pre-1990 USAF IT work history detail and references are available on request.

United States Air Force, Andrews AFB, MD.

United States Air Force, AL-JABBER AB, Kuwait

United States Air Force, ESKAN VILLAGE-RIYADH AFB, Saudi Arabia

United States Air Force, Zweibrucken AB, Ge.

United States Air Force, Hulburt Fld, FL.

United States Air Force, OSAN AB, Korea

United States Air Force, Little Rock AFB, Ark.

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