OBJECTIVE

To obtain a challenging and rewarding position where my technical, logistical, problem solving, and interpersonal skills will be best utilized for a mutually beneficial partnership.

EXPERIENCE

Life Insurance Agent• American Income Life (January -May 2022)

-Called potential clients to provide them the opportunity to secure their assets via life insurance policies

Customer Service Associate • U Haul (2017)

-Authenticated the identity of potential clients

-Created and served as corporate proxy with short term vehicle rental agreements

-Responsible for routine safety and maintenance inspections of and cosmetic service to the rental fleet

Medical Healthcare Specialist • Pennsylvania National Guard (2005-2010)

-Maintained personal responsibility for over $100,000 in specialized equipment on a daily basis, including inventory control, restricted usage, maintenance, and appropriate distribution

-Routinely responsible for maintaining the sensitive information of all persons under my charge.

-Maintained a calming, positive and reassuring presence during high stress situations.

Security Officer • Allied Barton (2006)

-Responsible for the Security on the campus of a multi-million-dollar investment group along with 4-8 other officers; including access control, roving patrols, and safe evacuation and Incident response procedures.

-Maintained a reassuring and calm presence under high stress situations

-Calmly educated employees and visitors to the campus on needed security measures and ensure that the security measures were followed.

EDUCATION

IBM Cyber-Security Analyst • Coursera.org (2022)

Public Service Bachelor of Science • University of Baltimore (2017)

Baltimore Maryland

General Education Associate of Arts • Community College of Baltimore County (2014)

Baltimore Maryland

KEY SKILLS

-Developing the skills of my co-workers through encouragement and consistent training on customer service, problem solving, and other required skills

-Proficient in Microsoft Office, Google Suite, and other commonly used software

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