VICTORIA SPENCER-ODOGBE

**** ******** *****, ******** ***** 791197, Phone# 214-***-****, Leaspencer2411@gmail.com_

Objective: Seeking employment that promotes professionalism, growth advancement, continual education and respectful for their employee that also enhance networking for better opportunity for the company and employee.

Technical Specific Skills/Expertise Projects worked with.

Programming Languages: COBOL, JCL, SQL, Java script, Visual Basic, Focus

Operating Systems: OS/400, TSO, Windows NT/98/2007/Vista, Oracle, Medhok, Sims, Keyper

Software: CISC, DB2, SQL, DBA, VSAM, Project Management Tools, Siebel, Purisma, SAP, People Soft, MS Office, Tableau, SharePoint, PowerBI

Platform: AS/400, IBM 370/390, IBM ES/9000, PC's & Compatible, VM Platinum

Networks: Novell, UNIX, Linux, studied in learn-net Waterfall, Agile, Facet

HITECH Practice Workflow & Information Management Redesign Specialist Certificate

Project Management, EHR, Sarbanes-Oxley Act compliance, Waterfall, Agile

HIPAA Compliance Training for Healthcare Project Management

Project Management Certificate of Completion

ITIL Training; ServiceNow Training Coarse by Udemy

Experience

2016 - Present CNS/ Pantex Government for DOE Amarillo, TX

Physical Security System Specialist

Manage and coordinate process requirements for various projects

Assist and lead requirements management activities; lead the analysis of user needs to determine functional, cross-functional, and technical requirements

Lead the development and elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria, risk assessment.

Manage writing and client delivery of project documents

Manage the collection, Inventory tracking and monitoring of system and business requirements

Identify and manage risks and issues impacting the progress and outcome of the project

Elevate and maintain scheduled project/product sprints and backlog

Facilitate accurate configuration management for project related artifacts

Verify traceability amongst requirements, test cases and potential risks and impediments

Provide daily supervision and direction to support staff as needed

Responsible for collecting, analyzing, managing and reporting key Program and Product Team execution status and metrics across all aspects of the product development lifecycle

Perform functional analysis and allocation to identify required tasks and their interrelationships

Implementing or supporting ServiceNow and its workflow processes.

Implement requirement work group calls and engage customers to provide feedback

Improve Change Requests per established policies and procedures

Writing System manuals and System training documents.

Using Service Now to for ticket feedback.

Maintains education and functional knowledge of all DOE and Information Services standards, policies, and ongoing education.

Provides technical support and staff assistance to Project Managers on assigned projects facilitating improved Project Management and reporting of mission related projects mostly facility related projects.

Management of assigned projects budget and schedule; assuring that agency commitments are been met.

Monitors scheduled work, and measures and monitors performance to assure commitments of all parties are being supported.

Reviews project progress, measuring performance and taking necessary corrective actions to maintain agreed upon schedule and cost.

Assures early identification of customer problems or issues and facilitates the resolution of identify problems or issues in the most appropriate manner.

Develops facility projects by developing scope and statement of work along with budget documents and submitting them for approval.

2013-2016 CVS Caremark Remote Richardson, TX

Consultant Clinical Svs Med D QA Tester Analyst

Coordination and communication skills.

Regression Testing in UAT in environment is Emrs Medhok system

Configuration Testing, Manual Testing, Implementation and maintain documentation in accordance with CMS Compliance Letter Testing to make sure that the company does not go in to sanction with the Government which can lead to a million dollar fine. Making sure client enrollment plans are successful.

Manage Project to make sure the projects done in timely order for the client.

Test drug and nuclear drugs from the matrix make sure these drugs are on the system for Chemotherapy.

Demonstrated successful completion of several small to medium scope projects and/or large scope projects.

Experience in regression test process, tracking defects and making corrections, and assessing testing status, risk analysis, performance & reporting. Writing requirements for code testing, implementation experience.

Create reports by compiling the data into simple and understandable format as a Project Management.

Provide hands on configuration and administration support for Salesforce systems.

Provide guidance and industry best practices towards solution design on the Salesforce platform. Participates in implementation and enhancement projects for Salesforce using agile methodologies.

Assist in the administration and maintenance of Salesforce systems, performing upgrades and ensuring successful integration.

Salesforce experience Loading Testing into Sales force to prepare for deployment.

Strong MS Excel including pivot tables.

Experience in PBM, Healthcare or similar experience

working with large datasets/data analytics

RxClaim & Adjudication, PBM

RxClaim AS400 query Mainframe environment

MS Access or similar DB application experience.

SQL language.

Excellent written and verbal communication skills.

Experience in compliance or audit

Experience in Identity Access Management or IT Security Operations

Experience in Identity Access Management

Assist data steward and others on compliance management team with gathering, compiling, analyzing, and trending data across multiple compliance domain areas.

Assist with designing, developing, and enhancing scorecards, dashboards, metrics, and other actionable reporting for our application and leadership teams

Integrate analytical solutions / tools, data visualization techniques, visual design concepts as well as evaluate and implement different technologies to improve our metrics and reporting frameworks

Assure and maintain highest levels data quality, consistency, and integrity

Maintain key files and relevant data sources for IT Retail Security Compliance governance and reporting

Assist with compilation and maintenance of process documentation, job-aids, and other support-related materials as needed

Experience

2012-2013 Adecco (McAfee) Plano, TX

Operation Data Analyst

Team lead and Trainer

Project Mange leader to make the project are done in timely order.

Collect and analyze data on a daily basis

Create macros, knowledge of Oracle CRM and OBI,SQL

Process Territory Assignment, Evaluates data quality, applications, and functions

Maintenance data cleansing on files from E MEA,LTAM,APAC,NORTH AMERCIA

Research Data using Purisma, insight –Siebel software with Oracle platform.

Data mapping and loading perspective to improve the Sales/Marketing Leads data

Create reports by compiling the data into simple and understandable format for the management.

2010 - 2012 Denton Independent School District Denton, TX

Substitutes Teacher

Facilitated students class work assignments also provide training to student in multipliable subjects Computers, Science, Math, and English within the districts.

2008 – 2009 Hewitt Associates Woodlands, TX

Setup Configuration Analyst

Daily duties consisted of:

Systems Configuration, Test Plan Execution, Issue Resolution and Debugging Systems Analysis Assistance, Test Plan Design Assistance . Implement project management methodologies and tools

Designs and establishes routine reports, and work with relational database management.

Work with SAP,People Soft

Work with applications (MS Office, SQL, etc.)

Organize, prioritize daily work load,

Work closely with System Analyst team.

2007 - 2010 Houston Independent School District Houston, TX

Substitutes Teacher

Facilitated students class work assignments also provide training to student in multipliable Computers, Science, Math, English subjects with in the districts.

2007 - 2008 Garnet Associates (Next financial) Houston, TX

Data Base Research Analyst

:

Coordinates and oversees the maintenance and enhancement of an integrated multidisciplinary multipurpose data repository and the collection, entry, and utilization of data in accordance with the needs and objectives of the various users.

Working with SAP, People Soft for benefit plans for Clients. Enrollment benefit plan and process claims.

Research all clients documents making sure the data is correctly then create reports in the system, before it is audited by using net-exchange for perishing clearing house also prepare documents to help clients make trades to world trade center.

Monitor many large financial investment documents. Maintain working environment by evaluation, review, testing and implementation of functionality, reporting or interfaces to support business requirements Ability to work with utilities programs, Access, Excel, math skills, working with annuities

2006 - 2007 Canyon Independent School District Canyon, TX

Substitutes Teacher

Facilitated students class work assignments also provide training to student in multipliable Computers, Science, Math, English subjects with in the districts.

2004 – 2005 AIG Amarillo TX

Quality Assurance Analyst

People Soft analysis and approval of business requirements associated with security access. Translates security design based on business requirements into functional roles and permissions for production ensuring business users are provided the appropriate system access to perform job duties, while maintaining controls set forth by Financial Systems Security Policy and Procedures.

Process claim and plans for Rot IRA and 401K.ect

Testing in SQL using SDLC environment

Using the AS/400 environment

Create reports also process data exchange. Use project management methodologies and tools.

Manage electronic exchange of information from testing phase through production.

Understanding mainframe system environment and troubleshooting customer utilization problems.

Knowledgeable in file-aid and file Transfer via TSO. Work with clients and Depository Trust Clearing Corporation.

Ability to work with utilities programs, Windows operation System and NT operating systems, Strong Sap, TSO Excel Skills, People Soft Creating and managing Access Database, using analytical and math skills Working with annuities.

http://www.bestsampleresume.com/sample-help-desk-resume/sample-help-desk-resume-1.htmlEDUCATION:

Bachelor of Science Degree in Management Information System.

Currently Working on my Six Sigma with CVS.

Currently in the HITECH program Studying Practice Workflow &

Information Management Redesign Specialist Completed

Will be a Certified HIT PRO in Healthcare industry

Project Management Certificate

Contact this candidate