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Order Management Guest Relations

Location:
Louisville, KY
Posted:
November 13, 2023

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Resume:

KYLA THOM

812-***-**** ad03yy@r.postjobfree.com Jeffersonville,IN

PROFESSIONAL SUMMARY

If you are looking for someone who can show up to work with a smile on her face and get the job done efficiently, you have found a good employee in me. I am a quick learner and want to make sure I am thorough in everything I do.

SKILLS:

Order Management

Guest Engagement

Hospitality Service Expertise

Service Prioritization

Suggestive Selling

Sales Techniques

Guest Relations Management

Cleaning/Sanitizing

Mobility Support

Interpersonal Communication

Housekeeping

Activity Planning

WORK HISTORY:

SERVER 1/2021 to 5/2022

Olive Garden, Clarksville, IN

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, handle complimentary items.

Cultivated warm relationships with regular customers.

Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

SERVER 4/2018 TO 6/2020

Frisch’s Big Boy Restaurant, New Albany, IN

Cultivated warm relationships with regular customers.

Used slow periods to restock supplies, ice, trays, and delivery bags.

Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

Maintained clean and organized dining areas to uphold restaurant hygiene standards.

IN HOME CAREGIVER 7/2019 TO 3/2020

ResCare Community Living, Jeffersonville, IN

Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Provided patients with assistance in completing daily tasks, reducing daily burdens on family members.

Administered medication as directed by physician.

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Provided mobility assistance such as walking and regular exercising.

EDUCATION:

PJ’s College of Cosmetology, Jeffersonville, IN

Jeffersonville High School, GED, Jeffersonville, IN



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