Lauren M. McCarthy

Address: Phone and Email:

** **** ***. **** **** 203-***-****

Danbury, CT 06810 ad03wx@r.postjobfree.com

Work Experience:

Project Manager April 2023-July 2023 (Contract)

BIC Corporation, Shelton, CT

• Project Manager for Customer Excellence for all of NAM (North America)

• Manage and disseminate meeting notes for all OTIF/C-level management calls

• Produce weekly PowerBI reports utilizing Pivot Tables

• Produce all Excel Customer Excellence Metrics files via Microsoft Excel

• Produce all PowerPoint Presentations for C-level senior management

• Produce all PowerPoint one-pagers for C-level senior management

• Attend all weekly calls with management including senior management through senior directors and disseminate notes

• Assess all KPI’s for NAM Customer Excellence

• Introduced new lighter ideas for “Flame for Life” program that were disseminated to the global lighter team

Supply Chain Analyst September 2022-March 2023

Ullman Devices, Ridgefield, CT

• Manage entire supply chain for Ullman Devices

• Sole Buyer for all domestic and international suppliers

• Analyze previous YTD run rates, KPI’s, overages/shortages, etc. to plan future forecasts

• Manage team of customer service and accounting representatives to work in tandem with supply chain operations

• Run weekly calls with Production and Assistant Production Manager to discuss in-house purchasing needs

• Identify and remedy any observed bottlenecks in supply chain

• Report any QC issues to suppliers

• Expedite/de-expedite and increase/decrease existing POs as needed

• Use 5S and Six Sigma practices to mitigate profit losses Buyer November 2021-September-2022(Gov. Contract)

Imperial Electronic Assembly, Brookfield, CT

• Sole Buyer for ASML, Advanced Semiconductor Materials Lithography

• Purchase 3,000+ parts utilizing forecasting/planning skills and strategies depending on the account by analyzing previous part order history/Arriba forecast

• Manage the company’s largest grossing account, their 27 affiliate accounts, and 5 worldwide locations

• Manage all ECN, PCN, EOL notices and create workarounds where applicable

• Report on 10 different KPI’s to the President, Materials, Manager, Sales Manager, and Operations Manager on a weekly basis

• Provide workarounds/re-sourcement of parts are stock-out by utilizing brokers and alternate suppliers

• Expedite, de-expedite, and reduce POs as needed

• Write up technical action reports when parts become obsoleted and alert the customer

• Place spot POs as required

• Attend daily conference calls with customer and supply critical updates Procurement Specialist September 2021-November 2021 (Temp) Miller-Stephenson, Danbury, CT

• Execute purchase orders utilizing Six Sigma Green Belt and 5S practices

• Place all POs for stockroom

• Manage chemical log by entering and tracking lot numbers

• Report any non-conforming products to QC manager and provide resolution by requesting and completing RMA forms

• Provide cost savings of over $100,000 per month by investigating new suppliers, LTA options, blanket orders, etc.

• Conduct monthly business reviews with critical/key suppliers to improve on performance

• Report back to key members of management on multiple KPI’s

• Write supplier report cards and evaluate/re-evaluate suppliers

• Renegotiate blanket order costs to drive cost reductions

• Place all hazardous and non-hazardous chemical orders Senior Buyer, Aerospace Division May 2021-August 2021 (Gov. Contract) Eaton Corporation, Bethel, CT

Forecast usage and demand for OEM, critical, and non-critical parts

Schedule discrete PO’s, Supplier-Scheduled PO’s, and LTA’s (long term agreements)

Renegotiate blanket order costs to drive cost reductions

Place all hazardous and non-hazardous chemical orders

Run weekly Buyer call with fellow teammates and attend daily SCM and critical vendor calls

Analyze and utilize complex reports to determine shortages and report back to the SCM team

Collaborate with SCM team and create a plan to eliminate or reduce shortages

Track, expedite, and place RFQ’s for any critical parts as needed

Receive, review, issue, and order parts for the stock room

Analyze payment terms, freight conditions, etc.

Analyze underperforming or “stock-out” suppliers and research alternative options and create corrective actions to improve performance

Use 5S and 6 Sigma to reduce or eliminate activities that do not add value to the process

Attend seminars, workshops, and meetings to ensure the most up to date technical and supervisory skills

Effectively maintain clear, open, and honest communication with all members of the SCM team

Establish standards for continuous improvement

Manage vendor warranty claims

Update MFGPro (SAP system) daily

Membership Services Supervisor April 2020-October 2020 (Seasonal) BJ’s Wholesale Club, Brookfield, CT

Run department meetings every morning to g over metrics and numbers for our department

Discuss and role-play with individuals to increase memberships

Manage all customer inquiries regarding new or existing memberships

Maintain counts on all lottery and electronic sales

Supervise self-checkout and assist customers when issues arise

Expedite lines during start of COVID-19 to get customer in/out efficiently

Check online orders and pull items from stock for customer pick-up

Schedule all employee breaks for the workday

Inventory Manager January 2020-March 2020 (Contractual) Preferred Utilities, Danbury, CT

Cut work orders for daily manufacturing operations

Liaise with purchasing and operations manager to maintain and update stock room inventory quantities

Check order points and calculate purchase quantities based off previous part usage using order points and MOQ’s

Manage yearly inventory cycle counts

Fulfill customer service orders and ensure accurate shipment of goods

Restock and maintain the register assigned for the day

Provide general customer support and assistance

International Language Specialist May 2019-August 2019 (Temp.) Cartus Corporation, Danbury, CT

Schedule intake calls for senior consultants

Set up self-paced language learning systems for clients on platforms such as Rosetta Stone, Mango, etc.

Translate trainer biographies from Spanish to English

Review Microsoft PowerPoint presentations for correct language and slide set-up

Attach emails and necessary correspondence between consultants and clients into ATLAS system

Review trainer resumes and set up interviews for senior consultants from platforms like Indeed and ZipRecruiter

Manage the global router box and assign incoming emails to the appropriate contact

Manage the Cartus Cares giving event for the International Language Solutions team Supply Chain Manager December 2012-May 2018

Focus Medical, LLC., Bethel, CT

Handle all customer inquiries regarding new machine purchases, part purchases, and repair statuses

Create customer contact records to initiate a work order in the repair queue

Create purchase orders once customer contact record is complete and receive item once it arrives to facility

Create sales orders and invoices for sales and repair work

Process credit card payments via Chase Gateway Orbital

Initiate payments for vendors via credit card or through QuickBooks

Liaise between technicians and C-level executives and customers to handle comments, questions, or concerns/complaints

Manage yearly audits by FDA and U.L.

Calculate yearly sales numbers by quarter for domestic sales, international sales, repair sales, and part sales

Collect and compile files both electronically with pc/MRP system and manually through physical files about previous repair records to assist technicians with work history

Create serial numbers and file folders containing testing data and specs for each new machine

Create training certificates to ship via UPS to customers once machines were installed and training was complete

Create system travelers for all new machines

File installation and warranty paperwork

Hire contracted technicians to send out in the field for service calls outside of Connecticut

Escalate complaints and record them as necessary in the customer complaint folder

Able to effectively expedite repairs as necessary

Assemble marketing kits for each new machine purchase and ship to customer

Order all marketing materials for company i.e. brochures, posters, etc.

Select marketing campaigns to participate in yearly with Vice President of Sales and Marketing i.e. digital, print, etc.

Place bids out to 100+ vendors to provide cost reductions of over $1,000,000 per year

Place and schedule blanket orders and ensure on-time delivery of parts to meet customer orders

Provide administrative support to C-level executives including corporate travel (flights, hotels, etc.)

Plan marketing strategies and handle all aspects of trade show and exhibition needs

Create customer contact records, in-house repair records, sales orders, invoices, RMAs, purchase orders, A/P, and receive/ship packages

File trademarks and handle FDA and U.L. registrations

Handle all national and international shipping needs via UPS, FEDEX, DHL, and private LTL carriers Director of Event Management September 2010-October 2012 Society of Plastics Engineers, Newtown, CT

Write and negotiate all RFP for 20+ conferences/events per year

Manage events, registration, budget reconciliation, and marketing services for 20 domestic and international conferences for over 20,000+ members

Coordinate logistical services for Society’s events, including food and beverage, audiovisual equipment, meeting room set-up, hotel room block, billing, and travel arrangements

Write press releases, advertising, and marketing copy to promote Society’s events

Actively sell tradeshow booth spaces and sponsorships for Society’s meetings. Exceeded 2011 sales goal of $250K

Forecasted and generated more profit per event every year by creating new, innovative programs for participants

Manage, monitor, and update Society’s professional social media pages on Facebook and LinkedIn

Provide administrative support to C-level executives and executive committee

Serve as Staff Liaison to two volunteer-led committees Education:

The Pennsylvania State University GPA: 3.41

B.S. in Supply Chain Management and Bioevolutionary Psychology Minor in Spanish Language Dean’s List

Skills: Fluent in Spanish (written, oral and verbal); Highly skilled in Six Sigma, 5S Lean, Microsoft Office, pc/MRP, ERP, SAP, MFGPro, ATLAS, Arriba, Aptean, Intuitive, Sage, M2M, SysPro, and Social Media Platforms Activities:

Psi Chi®- The National Honor Society in Psychology 2009 - 2010 Spiritus Leoninus Athletic Honor Society 2009 - 2010 Penn State Varsity Tennis Team, Full Scholarship Recipient 2006 - 2010

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