Customer Service Team Lead
Resume:
Paige Ward
Dallas, GA *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Uber Driver
Uber Drivers - Dallas, GA
Present
I Drove the guest wherever they needed to go & made sure they got to their last destination safely . Team Lead
The Maids - Kennesaw, GA
April 2023 to September 2023
Sweeping, mopping, dusting, and vacuuming to remove dirt, debris, and dust from floors and surfaces. Wiping down kitchen appliances, equipment, and counters to remove dirt, grease, and grime. Washing windows and walls as well as polishing woodwork as needed. Regularly emptying wastebaskets and disposing.
Keeping carpets and rugs clean and order-free by shampooing vacuuming, and applying freshener as needed.
Caregiver
Safe haven personal care home - Brookhaven, GA
June 2021 to March 2022
Assist 6 Residents with ADLS including hygiene and exercise. Ability to multitask and respond to patient needs. Ability to lift and turn residents up to 150 pounds to change and transfer from bed to chair. Overnight Manager
RaceTrac Petroleum, Inc. - Woodstock, GA
March 2019 to February 2020
I made sure the store was in order & ready to go for 1st shift . I cooked breakfast, I would clean the whole store get the registers ready to start the day . Tier 3 Customer Service Representative
DoorDash - Atlanta, GA
February 2018 to September 2019
My position at Door Dash is to help customers when they have had issues with their order and provide the best possible solution. Being a tier 3 representative means that I am the last of the resolution line so I ultimately to make the final decision. With that being said it gives me great experience for dealing with upset customers.
FedEx Package Handler
FedEx Ground - Kennesaw, GA
August 2017 to February 2019
Scanned packages & made sure they went to the right bins to be shipped out the next day for the customers .
Housekeeping
Choctaw Casino & Resort - Hugo, OK
December 2015 to January 2017
I would clean the rooms, wash laundry, work the desk . Grocery Clerk
Walmart - Hugo, OK
February 2015 to January 2017
Education
High school diploma
Hugo High School
August 2013 to May 2016
Skills
• Retail Sales
• Store Management Experience
• Merchandising
• Cleaning Experience
• Driving
• Delivery Driver Experience
• Commercial Cleaning
• Residential Cleaning
• Cooking
• Cash Handling
• Home Care
• Assistant Manager Experience
• Inventory Control
• Retail Management
• Cashiering
• Customer Service
• Load & Unload
• Order fulfillment
• Order Picking
• Packaging
• Warehouse Experience
• Customer support
• Typing
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