Work from home call center
Resume:
SHAUNA MCCLELLAND
Customer Service Representative
Weldon, NC 27890
ad03u0@r.postjobfree.com
Customer Service (6 years)
Authorized to work in the US for any employer
Work Experience
Customer Satisfaction Survey Representative
InMoment - Remote
January 2017 to November 2023
Contact interviewees using an auto dialer, asking questions over the phone, identifying inconsistencies in interviewee responses, registering results, checking data for accuracy, setting appointments, and presenting survey objectives to interviewees.
Education
Associate’s in General Studies
Centura College - Virginia Beach, VA
May 2011 to August 2014
Skills
• Cold Calling (2 years)
• Telemarketing (2 years)
• Outbound calling (4 years)
Assessments
Call center customer service — Proficient
March 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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