ELIZABETH SILCOX

Grove City, OH *****

740-***-**** - ad03tr@r.postjobfree.com

PROFESSIONAL SUMMARY

I have been successful at helping those I care for unravel physical, mental and emotional layers to identify root causes of problems and develop strong programs and solutions for diverse scenarios. I have taught new hires in many of my positions how to tackle problems constructively through behavior modification and organizational management. I'm comfortable administering individual or group therapy sessions. I feel I am a professional and knowledgeable office clerk offering several years of experience in administrative support and customer service with efficient planning, problem- solving, and communication skills. I have a passion for helping to the best of my abilities and leaving a positive impact on the lives I encounter. SKILLS

Therapy Planning

Report Preparation

Program Coordination

Activity Organization

Documentation Skills

Schedule Management

Empathy

Family Support

Special needs application

Communication

WORK HISTORY

03/2020 to Current General Activity Therapist

State Of Ohio – Orient, OH

Promoted group-based interactions, providing appropriate support for inmates requiring special modifications or considerations. Planned and implemented therapeutic activities on group and individual basis to assist inmates in achieving specific goals while in the institution. Managed safety of activity therapy work areas, maintaining quantity and variety of supplies.

Developed schedules of activities and community involvement within the institution.

Supported office staff during busy times by answering telephone calls and emails, photocopying and faxing.

Liaised with healthcare professionals about holistic care for the inmates. Organized recreation and therapy programs congruent with therapy goals, abilities and personal interests.

Encouraged those with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities. Prepared and submitted reports and charts to treatment team to reflect patient reactions and evidence of progress or regression.

12/2018 to 03/2020 Administrative Professional 1

State Of Ohio – Orient, OH

Answered multi-line phone system, routed calls, delivered messages to staff. Executed record filing system to improve document organization and management. Restocked supplies and placed purchase orders to maintain adequate stock levels. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Assisted in the development and implementation of new administrative procedures.

Drafted correspondence and other documents for department heads in company's voice.

Assisted coworkers and staff members with special tasks on a daily basis. Completed forms, reports, logs and records to quickly handle all documentation for department resources.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Increased coworker participation in special events, such as birthdays and Yard day by creating newsletters or emails with detailed calendars and other office updates. 10/2012 to 12/2018 Correctional Officer

State Of Ohio – Orient, OH

Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Escorted inmates to and from cells, court, hospitals, and medical appointments. Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.

Conducted routine and emergency head counts.

Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Tracked inmates through head counts, visitor logs, and scheduled activities. Observed behavior of residents individually and in groups. Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.

Assisted in development of procedures and policies to maintain peace and order in facility.

Received and accounted for personal possessions and determined inmate work assignments.

Interviewed inmates to obtain information and assess needs. Identified needed updates to correctional plans and assigned inmates to appropriate housing.

Enforced rules and regulations to maintain order among inmates. Responded to emergency situations and de-escalated hostile confrontations. Supervised inmates during meals, recreation and other activities. Conducted security checks of inmates and living areas. Prepared reports to document incidents and violations. Searched building and grounds, living quarters, and work areas for contraband. Made rounds at specified intervals and conducted head counts and roll calls. Documented inmate behavior and activities in logbooks. Built solid relationships with staff and inmates to keep institution safe and secure. Investigated and responded to incidents of inmate misconduct. Transported inmates to and from court hearings, medical appointments and other locations.

Provided assistance and guidance to inmates regarding daily activities. Received and inspected mail, property and funds from visitors on behalf of designated inmates.

Responded to inquiries from inmates and other members of public. Interviewed inmates to obtain information and evidence. Restrained juvenile inmates when disturbances required physical intervention. 02/2008 to 08/2012 Home Health Aide

RMS Of Ohio – Dayton, OH

Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Traveled to clients' homes to complete healthcare services and promote continuity of care.

Provided mobility assistance such as walking and regular exercising. Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Developed rapport to create safe and trusting environment for care. Administered medication as directed by physician.

Provided transportation and appointments management. Developed individual care plans for clients based on specific needs. Monitored changes in clients' conditions to report concerns to supervisor. Transported clients for medical and personal outings. Provided direct personal care and administrative services to clients. Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Scheduled and coordinated medical appointments.

Assisted with end-of-life care.

Supported families through difficult times by offering emotional support and education on important care tasks.

Directed patients in simple prescribed exercises to assist with daily physical therapy routines.

Documented vital statistics and coordinated with health care providers. Constructed cognitively stimulating activities.

Developed and implemented care plans for clients.

Trained new staff members on best practices for home health care. Communicated regularly with clients' families to provide updates on health and wellbeing.

EDUCATION

Bachelor Of Administrative Studies: Administrative Assistance And Secretarial Science

Gateway Community College - Beavercreek, OH

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