Project Manager Health System

Richard Michael Reinhardt

**** ****** **. ********, ** 21045

Phone: 301-***-****

Email: *****************@*****.***

OBJECTIVE: Seeking a challenging position that leverages my creative abilities and strong work ethic. I aim to contribute to a dynamic work environment that promotes both professional growth and personal satisfaction.

WORK EXPERIENCE:

Johns Hopkins Health System 600 North Wolfe Street, Osler 7 Baltimore, MD 21287 Dates Employed: 09/2017 - Present

Business Intelligence Project Manager

● Responsible for updating dashboards used by Johns Hopkins Health System physicians and employees.

● Utilize Alteryx, SQL, and Tableau Prep to create workflows that extract data from Health System databases.

● Use Tableau to create and maintain dashboards for the entire organization.

● Analyze data for ad hoc requests and identify new data sources to address physicians' queries.

● Focus on cost-saving initiatives for the Health System.

● Assist in updating the group's external websites with HTML, JavaScript, and Tableau for a mobile-first approach.

● Supervisor: Ken Lee, Director of Value Analytics, Phone: 646-***-****. Lockheed Martin / Leidos 1111 Lockheed Martin Way Sunnyvale, CA 94089-3504 Dates Employed: 07/2012 - 08/2016 - 07/2019

Application SW Dev Analyst Senior

● Created, documented, and supported reports from various application databases.

● Collaborated with end-users to gather report requirements and ensure testing and validation.

● Analyzed, configured, tested, and implemented enterprise-wide purchased systems (e.g., SAP, PeopleSoft).

● Specialized in FAA reporting requests for ASKME and AVS Dashboard programs, excelling in independent report development.

● Proficient in Dundas BI, Logi, and Tableau reporting tools and T-SQL.

● Demonstrated quick learning and problem-solving skills, challenging the status quo, and contributing to team success.

● Supervisor: John Drummey, Project Manager, Phone: 202-***-****. Mori Associates 3202 Tower Oaks Blvd., Suite 200 Rockville, MD 20852 Dates Employed: 10/2011 - 06/2012

Business Analyst

● Subcontracted by Mori to support Lockheed Martin's NISC contract for the FAA.

● Focused on business analysis using Dundas Dashboard visualization software.

● Upgraded the Dundas Dashboard system to enable analysis on emerging technologies (HTML5, iPads, Mobile Browsers).

● Supervisor: Herb Edwards, Manager, Phone: 301-***-**** x 33. Pender Technologies Group 3050 Chainbridge Rd., Suite 310 Fairfax, VA 22030 Dates Employed: 03/2010 - 10/2011

Senior Computer Systems Engineer

● Managed the transition of the .NET-based AVS Dashboard site to a MOSS-based solution.

● Provided data visualization for the FAA's safety division using Microsoft SQL Database and Dundas Dashboard.

● Delivered Tier 2 support for AVS employees and offered instruction on site usage.

● Played a key role in transitioning visuals from Dundas chart software to Dundas Dashboard.

● Demonstrated adaptability, problem-solving skills, and collaborative work.

● Supervisor: John Calvit, Partner, Phone: 202-***-****. Digital Solutions, Inc. 21165 Whitfield Place, Suite 206 Sterling, VA 20165-7276 Dates Employed: 03/2006 - 03/2010

Project Manager

● Managed the AVS Dashboard Intranet site, offering technical support and handling system maintenance.

● Ensured data accuracy, content presentation, and system functionality.

● Supported content providers in delivering data efficiently.

● Evaluated the potential of off-the-shelf alternatives to improve system functionality.

● Supervisor: Jeff Pan, President, Phone: 703-***-**** x 100. Network Designs 501 Church St., NE, Suite 210 Vienna, VA 22180-4711 Dates Employed: 05/2004 - 03/2006

Developer

● Managed the AVS Dashboard Intranet site to inform the AVS department of the FAA about action items.

● Made system enhancements for improved functionality and user experience.

● Streamlined content submission processes and addressed user concerns.

● Set up backup protocols for system recovery.

● Supervisor: Dawn Hackney, Phone: 301-***-****.

Enterprise Information Systems 9891 Broken Land Parkway, Suite 300 Columbia, MD 21046 Dates Employed: 02/2003 - 05/2004

Cartographer

● Used CAD software to update nautical charts for the Marine Chart Division of NOAA.

● Ensured accurate and up-to-date NOAA navigation charts.

● Discovered and corrected discrepancies for improved chart accuracy.

● Supervisor: John Thompson, Phone: 410-***-****.

Manheim's Baltimore Washington Auto Auction 7151 Brookdale Drive Elkridge, MD 21075 Dates Employed: 01/2003 - 02/2003

Employee

● Contributed to setting up and maintaining contracts and upgrading facilities.

● Ensured the presentation of valuable merchandise to clients.

● Supported facility upgrades.

● Supervisor: Joe Allen, Phone: 410-***-****.

Self Employed Web Developer, Video Producer, Gymnastics Instructor Web Developer

● Managed a web development business, designing and maintaining websites for various clients.

● Offered photo editing services for client websites. Video Producer

● Produced promotional videos, including an award-winning video for the Columbia Union College Acro-Airs.

Gymnastics Instructor

● Taught gymnastics skills to all ages and skill levels.

● Managed a gymnastics instruction program.

Technical Services Group 816 Thayer Ave. Silver Spring, MD 20910 Dates Employed: 05/2000-05/2002

Intern

● Supported computer system maintenance, including emerging software and hardware setup.

● Worked on the creation of a global criminal justice system.

● Assisted in maintaining the Columbia Union College website.

● Supervisor: Gerald McClurg, Phone: 301-***-****. Columbia Union College 7600 Flower Ave. Takoma Park, MD 20912 Dates Employed: 08/1997-05/2002

Web Developer and Administrative Assistant

● Created websites for the Athletic department.

● Maintained the college website.

● Assisted in maintaining the athletic department computer system.

● Produced promotional videos and documents.

EDUCATION: Columbia Union College, Takoma Park, MD 20912, U.S.A.

● B.S., 2002

● Major: Computer Science, Information Systems

● Major: Communications, Public Relations

● GPA: 3.55 out of 4.0

● Honors: Cum Laude

JOB-RELATED SKILLS:

● Teamwork, Creativity, Problem-Solving

● Instruction, Flexibility, Multitasking

● Technical Skills: Web Design, Video Production, Technical Writing

● Software Proficiency: Microsoft Office, Adobe Suite, SQL, Dundas Dashboard, Tableau, Logi, WebFocus, Alteryx

JOB-RELATED HONORS, AWARDS, MEMBERSHIPS, ETC.:

● Lockheed Martin NISC Award

● Best Video Production

● Best Video Editing

● Coach's Award

VOLUNTEER WORK:

● Spencerville Adventist Academy: Elementary, Middle School Vice-President, Home and School Association (2016 - 2019)

● Acrobatics Head Coach (2011-Present)

● Spencerville Adventist Church: Director, Teacher, Adventurers Program, Elder

(2014-Present)

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