Case Manager Lead Teacher
Resume:
Helen Myers
Calumet Park, IL *****
**********@*****.***
Sociable, high-energy candidate who possesses polished interpersonal and communication skills to foster meaningful relationships with guests, clients, customers and staff. Possesses a strong people first orientation with a commitment to professional ethics, treating people with respect. Proven abilities in conflict resolution, time management and motivation. Accustomed to working with a multicultural environment that emphasizes inclusion.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Case Manager
Roseland Cease Fire - Calumet Park, IL
April 2021 to September 2023
Worked with second chance clients that had gun violence background and were either on probation or fighting court cases. Helped victims families obtain necessary counseling, job training, housing, etc. Assist in planning, organizing and conducting community outreach programs, community events. Assisted in preventing violence for high risk individuals through meetings and programs. Worked in high- risk communities by mediating conflicts to help prevent fun violence and retaliatory violence. Engaged the communities with positive activities.
Lead Teacher
Wonderland Activities Center - Chicago, IL
February 2019 to March 2020
Supervising and interacting with children at play and activities, providing safety of all children, prepare materials for projects. Being able to maintain children's attention and guide their behavior, provide proper guidance and discipline for appropriate, expected and safe behavior. Refrain from any and all forms of physical discipline, corporal punishment, bad language or name calling. Answer the phone, assist clients and potential clients, answering questions or referring questions/problems to the owner. Safe Care Academy
Pre School 3-4 year olds - East Hazel Crest, IL
June 2015 to July 2018
• Create age appropriate lesson plans • Daily interaction with parents and children • Provide projects(art) including sensory projects • Prepare and serve snacks Activities Coordinator
Thornwood Apartments - Chicago Heights, IL
March 2014 to June 2015
• Assist students with homework after school • Tutoring services for those that are in needed of one on one help • Provide arts and crafts projects • Create fun activities • Prepare and serve snacks Kindergarten Teacher/Lead Teacher
Evangelical Christian School - Chicago, IL
August 2005 to December 2012
• Developed and implemented student-centered lessons in all subject areas for students.
• Lessons were adapted to meet individual needs by observing students strengths and weaknesses.
• Included the following responsibilities: assessed student's progress, assigned grades, took attendance, developed academic and behavior intervention strategies, updated parents through weekly and quarterly progress reports and phone calls.
• Issued reports cards every six weeks.
Teaching Assistant
Evangelical Christian School - Chicago, IL
August 2002 to June 2005
• Acted as substitute in the absence of teacher.
• Assisted in classroom management.
• Planned activities and field trips in cooperation with teacher.
• Organized/monitored books, learning materials and resources.
• Insured a comfortable learning environment.
• Engaged in conflict resolution among students.
Sales Support Specialist
CNA Insurance - Chicago, IL
November 2000 to December 2001
• Assisted Internal Wholesalers in fulfilling material orders • Drafted company letters • Hosted seminars
• Correspondence (via telephone and computer)
Assistant Manager
Water Tower Mall - Chicago, IL
December 1999 to September 2000
• Cash Handling • Opened/Closed procedures • Set sale goals for Sale Associates per daily quota • Keeping maintenance of store • Set goals for Credit Card opening • Ensuring great Customer Service Department Manager
Evans, Inc - Evergreen Park, IL
July 1996 to June 1999
• Opened/Closed procedures • Trained cashiers/ sales associates • Screened potential hires • Inventory Control • Merchandise Staging
Sales Supervisor
MJ Carroll - Evergreen Park, IL
August 1992 to December 1995
• Set floor presentation • Set sales goals for the sales associates per store quota daily • Opened/Closed procedures • Cash Handling
Education
National Business College - Roanoke, VA
Marshall University - Huntington, WV
Northfork High School - Northfork, WV
Skills
• Classroom Management
• Tutoring
• Teaching
• Childcare
• Conflict Management
• Toddler Care
• Organizational Skills
• Early Childhood Education
• Sales Support
• Curriculum Development
• Retail Sales
• Experience with Children
• Mentoring
• Leadership development (2 years)
• Customer service (10+ years)
• Microsoft Office (10+ years)
• Outreach (2 years)
• Violence Prevention (2 years)
Certifications and Licenses
CNA
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