AYOUB KADIRI

EDUCATION

Moulay Ismail University, Faculty of Letters and Humanities

Meknes.

2022

Bachelor Degree in English Studies.

Moulay Rachid High School.

2017

High School Degree.

EXPERIENCE

EasyGlish

Sep15, 2019 - Jan12, 2021

Managed team of two members, overseeing hiring, training, and professional growth of new content creators.

Used coordination and planning skills to achieve results according to schedule.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Worked flexible hours; night, weekend, and holiday shifts. Managed team of two members, overseeing hiring, training, and professional growth of new content creators.

Handled more than 100 calls for one day to address students inquiries and concerns.

Managed to create hundred posts and videos by which thousands of English learners benefited and still benefiting from.

Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Decathlon, meknes, Morocco

March10, 2022 - Nov06, 2022

customer service :

In my customer service roles. I consistently provided exceptional assistance with a warm and friendly approach. I thrived on understanding and addressing customer needs, resolving inquiries, and ensuring their satisfaction. I took pride in building positive rapport with clients, actively listening to their concerns, and going the extra mile to exceed their expectations. My dedication to delivering top-notch service contributed to a positive customer experience and strengthened customer loyalty.

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CONTACT

ad03j1@r.postjobfree.com

+212*********

Dakhla Street, Erfoud, Morocco

SKILLS

Self-Motivated

Good communicator

Problem Solving

Emotional Intelligence

Flexibility and Adaptability

LANGUAGES

Arabic: Native

English : Fluent

French: Intermediate

German: Intermediate

ADDITIONAL SKILLS

Microsoft Word skills

Microsoft Excel skills

Microsoft PowerPoint skills

Microsoft Access skills

INTERESTS

Sport.

Traveling.

Volunteering.

Contact this candidate