Customer Service A R
Resume:
Shontel P. Edwards
*********************@*****.***
Apopka, FL
Summary:
Shontel has 10+ years of Professional Experience working as Clerk including Accounting, Tax terms, financial reporting, Invoicing, A/P, A/R and Cash transaction.
Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.
Print reports for CEO and CFO the A/R Edit Invoice Report, A/R Invoice Batch List Report, AR Invoice Batch to Prepayment Report, Receipt Entry Report, Final Gift Report
Processing the Personal Property Taxes, and Sales Taxes for new vehicles UPS Cartage Services Inc, UPS package cars for South Carolina
Performance cash room activities / Maintain Bass Pro Company Safe/ Prepare and distributes cash drawer to cashier
Education:
Kaplan University Online - Chicago, IL
AA degree in Accounting in Accounting 2012
Pine Bluff High School - Pine Bluff, AR
High School Diploma 1994
Skills:
Pivot table
V Lookup
GAAP
Oracle
Ariba
Mainframe
Internet explorer
Excel
Microsoft outlook
Powerpoint
Word
Data Entry
Invoice
Invoicing
Accounts Receivable
Dealership Experience
Title Processing
Customer Service
Microsoft Office
Accounting
Phone Etiquette
Microsoft Word
Microsoft Powerpoint
Front Desk
Cash Handling
General Ledger Accounting
EDI
Account Reconciliation
Order Entry
Accounts Payable
Bank Reconciliation
Word processing
Leadership
Computer literacy
Basic math
Administrative experience
Office experience
Clerical experience
Microsoft Excel
Time management
Trans. Management systems
Logistics
SAP
10 Key Calculator
Filing
Computer skills
Accounting software
Professional Experience
Token Tech. LTD
Customer Service Rep. - Remotely Feb. 22 – Mar 23
Attract the investments and promote company's projects in the USA on behalf of the wide
variety of development companies.
Communication with investors via communication means (e-mail, phone) from any place
or device.
Writing proposal letters to attract investments for ICO projects and sell their token's.
Providing an explanation of all the details of the proposed projects
Assistance in a choice of the right projects for the investments
Ensuring the convenient investment methods between investor and project.
The database of Investors and Projects will be provided.
Georgia Baptist Missionary Board - Lawrenceville, GA Mar 21 – Jun 21
Account Receivable Clerk
Post Cash, cashier checks, money orders give to account management after updating church members accounts
Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.
Print reports for CEO and CFO the A/R Edit Invoice Report, A/R Invoice Batch List Report, AR Invoice Batch to Prepayment Report, Receipt Entry Report, Final Gift Report
Scanned all Cash/Check Remittances and ACH/Retirees payments into filing system
Processed AR checks/Cash remittances into SAP 300
Processed Retirees/ACH payments into SAP 300
Stamp numbers for each transaction matches
Scanned checks into their main bank accounts
Opened and Sorted daily all checks remittances, Faxed documents, other clerical duties
LabCorp - Tucker, GA Jul 20 – Dec 20
Data Entry Clerk
Preparing laboratory specimens for analysis and testing
Unpacking and routing specimens to their respective staging
Accurately Identify and label specimens
Packing and shipping specimens to the proper testing facilities
Meeting department activities and production goals
Properly prepared and stored excess specimens’ samples
Data Entry patient information in SMS at accurate and a timely manner
Resolved and document any problems with clinical or covid-19 specimens
Bass Pro Shops - Lawrenceville, GA Oct 19 – Jul 20
Cash Office Clerk
Performance cash room activities / Maintain Bass Pro Company Safe/ Prepare and distributes cash drawer to cashier
Audit cash drawers/ Prepare bank deposits/ Controls Petty Cash funds
Maintained and updated accurate company records/ Resolved overage/shortage discrepancies reports unsolved discrepancies
Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.
Perform customer service activities to include greeting acknowledge all customers in a friendly matters
Checkout customers merchandise through the POS registers / Aware of advertised sales/ Remain product knowledge
Adoer Accounting Service - Lilburn, GA Oct 17 – Oct 19
Billing Clerk -Receptionist
Entered, verified and coded all A/P and A/R Invoices.
Verified General Ledger reconciles/ Entered daily, weekly, and monthly expense reports
Entered all month-end close report data /Ordered Office Supplies
Maintained and updated all A/P and A/R Files/ Distributed mail
Photocopied, scanned, printed, faxed and mailed documents statements.
Verified vendors' numbers/ Processed customer payments.
Performed receptionist duties, answering multiple phone lines, greeting customers and scheduling appointments.
UPS Financial Service Center - Roswell, GA Jun 07 – Oct 17
Operating Tax Associate III
Transferring disposal UPS, UPS Cartage, and UPS Tractors/Trailers /Package Cars/ Shifters titles to private salvage companies
Licensing & Registering the Base States/ IN, VA and IL IRP tractors for UPS Cartage Services Inc, and UPS, Inc
Registering Owner Ops, Truckloads, and LTL tractors/ semi-tractors/ dollies for UPS Ground Inc.
Processing the monthly and quarterly NUNAVUT (2290) tax forms to IRS for UPS, UPS Cartage Service, UPS Canada, UPS
Processing the Personal Property Taxes, and Sales Taxes for new vehicles UPS Cartage Services Inc, UPS package cars for South Carolina
Licensing & Registering the Illinois, Indiana, South Carolina, Virginia Package Cars for UPS Inc.
Assisting automotive managers with the renewals Hazardous Material Annual Permits for UPS Cartage Services Inc.
Reimbursing vehicle registrations/ personal property taxes Penske & Ryder Lease units for UPS Cartage Services Inc.
Adding/ Deleting NY HUT AFC Certificate / KY Weight Distance (KYU) Tax/ OR Weight Distance /NM Weight Distance Certificates Permits for UPS Cartage, UPS and UPS
Assets Disposal Authorizations plates for UPS Cartage Services Inc, UPS, and UPS, Inc.
Entering the monthly and quarterly fuel/ miles report for UPS Cartage Services Inc.
Processing the monthly NY/ OR Weight Distance Tax Returns for UPS Cartage Service Inc
Processing the quarterly NM, KY, and IN IFTA (International Fuel Tax Agreement) Tax Returns for UPS Cartage
NM WDT quarterly returns and annual renewal for UPSGF / Answering multi phones lines and greeting UPS customers
Assisting management with the Federal Motor Carrier Safety Administration renewal
Provide risk management the vehicle information to insurance renewal for UPS Cartage Inc and UPSGF
Assisting management with the IL Package cars renewal for UPS, UPS and UPS Cartage Services Inc.
Cars Fleet Renewal. Registering UPS/ UPS/ UPS Cartage trailers and dollies for the states of OK, IL, IN, ME, UT, VA, TN, FL and OR. Prepared Rapid Gate applications for renewals, additional and employee annual credential contracts for UPS
Freight Inc. Processing the NY, NM, OR, KY Weight Distance Permits for UPS tractors /Renewed the AZ, UT, ID, and
Canadian Triple Permits for UPS vehicles.
UPS Tolls replenishments for PA, NY, NJ, NC, FL, MD, DE, MI, MA, OK, KS, CA, IL, OH, TX, WA, and VA
Ordering PrePass, PrePass Plus, Elite Pass, Pre Pass/ Nor Pass Combinations, and Nor pass only Transponders devices for UPS and UPS vehicles / Maintaining and Updating UPS and UPS Cartage Service red light violations, toll violations and citations.
Ordering IN IFTA decals for UPSGF, UPS and UPS Cartage Service Inc.
Pulling Automotive & Auto Tax Monthly, Quarterly, and Annual E-cars Reports for UPS Inc. and UPS Cartage Services Inc.
Maintaining and Updating UPSGF, UPS, and UPS Cartage Service title spreadsheets
Spherion, UPS Financial Service Center - Roswell, GA Jul 05 – Feb 06
Accounts Payable Clerk
Entered, Verified and coded all A/P Invoices/ Automotive Invoices
Entered Invoice Numbers, Invoice Dates, Descriptions, Invoice Amounts, Terms
Verified Yes or No Tax Calculations/Verified General Ledger reconciles/ Distribution Codes, Accounts Numbers, OP Numbers, Center Numbers Photocopied, scanned, printed, faxed and mailed documents/statements.
Verified vendors numbers/ Maintained and updated all A/P Files/ Distributed mail daily/ Verified Region and District Numbers
Processed Expense Reports/ Processed payments into customers' accounts/Verified Remit Addresses
Entered all month-end close report data.
Verified Pay site and Purchasing site
Spherion, UPS Financial Service Center - Alpharetta, GA 2003 – 2004
Billing Clerk
Entered freight bills into the system/ Entering PO Number, Bill of Lading Number, and Invoice Number
Entered Shipper's Information, Entering Consignee's Information / Updated Carrier's Information
Entered Bill of Lading Quality Number, Product Code, Product Description, Class Actual, Bill of Lading
Weight / Pre-Closing Accounts / Sorts Mail / Processed Customer's Payments/ Entered Branch Region
Entered Freight Amount, Discount Amount, Accessional Amount, Deficit Amount, Reason
Determined the Status of Freight Bill/ Batch Control Entry/ Duplicate Freight Bills/ Photocopies Freight Bills
Entered Accounts Code, Entering Mode Code, Purchase Order, and Business Code
Assists managers in reconciling Accounts Payable and Accounts Receivable Reports/ Updating EDI Reports
Training other Employees to work Transportation Service Payment within two months
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