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Customer Service A R

Location:
Apopka, FL
Posted:
November 13, 2023

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Resume:

Shontel P. Edwards

ad03fw@r.postjobfree.com

678-***-****

Apopka, FL

Summary:

Shontel has 10+ years of Professional Experience working as Clerk including Accounting, Tax terms, financial reporting, Invoicing, A/P, A/R and Cash transaction.

Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.

Print reports for CEO and CFO the A/R Edit Invoice Report, A/R Invoice Batch List Report, AR Invoice Batch to Prepayment Report, Receipt Entry Report, Final Gift Report

Processing the Personal Property Taxes, and Sales Taxes for new vehicles UPS Cartage Services Inc, UPS package cars for South Carolina

Performance cash room activities / Maintain Bass Pro Company Safe/ Prepare and distributes cash drawer to cashier

Education:

Kaplan University Online - Chicago, IL

AA degree in Accounting in Accounting 2012

Pine Bluff High School - Pine Bluff, AR

High School Diploma 1994

Skills:

Pivot table

V Lookup

GAAP

Oracle

Ariba

Mainframe

Internet explorer

Excel

Microsoft outlook

Powerpoint

Word

Data Entry

Invoice

Invoicing

Accounts Receivable

Dealership Experience

Title Processing

Customer Service

Microsoft Office

Accounting

Phone Etiquette

Microsoft Word

Microsoft Powerpoint

Front Desk

Cash Handling

General Ledger Accounting

EDI

Account Reconciliation

Order Entry

Accounts Payable

Bank Reconciliation

Word processing

Leadership

Computer literacy

Basic math

Administrative experience

Office experience

Clerical experience

Microsoft Excel

Time management

Trans. Management systems

Logistics

SAP

10 Key Calculator

Filing

Computer skills

Accounting software

Professional Experience

Token Tech. LTD

Customer Service Rep. - Remotely Feb. 22 – Mar 23

Attract the investments and promote company's projects in the USA on behalf of the wide

variety of development companies.

Communication with investors via communication means (e-mail, phone) from any place

or device.

Writing proposal letters to attract investments for ICO projects and sell their token's.

Providing an explanation of all the details of the proposed projects

Assistance in a choice of the right projects for the investments

Ensuring the convenient investment methods between investor and project.

The database of Investors and Projects will be provided.

Georgia Baptist Missionary Board - Lawrenceville, GA Mar 21 – Jun 21

Account Receivable Clerk

Post Cash, cashier checks, money orders give to account management after updating church members accounts

Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.

Print reports for CEO and CFO the A/R Edit Invoice Report, A/R Invoice Batch List Report, AR Invoice Batch to Prepayment Report, Receipt Entry Report, Final Gift Report

Scanned all Cash/Check Remittances and ACH/Retirees payments into filing system

Processed AR checks/Cash remittances into SAP 300

Processed Retirees/ACH payments into SAP 300

Stamp numbers for each transaction matches

Scanned checks into their main bank accounts

Opened and Sorted daily all checks remittances, Faxed documents, other clerical duties

LabCorp - Tucker, GA Jul 20 – Dec 20

Data Entry Clerk

Preparing laboratory specimens for analysis and testing

Unpacking and routing specimens to their respective staging

Accurately Identify and label specimens

Packing and shipping specimens to the proper testing facilities

Meeting department activities and production goals

Properly prepared and stored excess specimens’ samples

Data Entry patient information in SMS at accurate and a timely manner

Resolved and document any problems with clinical or covid-19 specimens

Bass Pro Shops - Lawrenceville, GA Oct 19 – Jul 20

Cash Office Clerk

Performance cash room activities / Maintain Bass Pro Company Safe/ Prepare and distributes cash drawer to cashier

Audit cash drawers/ Prepare bank deposits/ Controls Petty Cash funds

Maintained and updated accurate company records/ Resolved overage/shortage discrepancies reports unsolved discrepancies

Involved in General ledger accounting including financial reporting, Reconciliation, tax sheet and balance sheet.

Perform customer service activities to include greeting acknowledge all customers in a friendly matters

Checkout customers merchandise through the POS registers / Aware of advertised sales/ Remain product knowledge

Adoer Accounting Service - Lilburn, GA Oct 17 – Oct 19

Billing Clerk -Receptionist

Entered, verified and coded all A/P and A/R Invoices.

Verified General Ledger reconciles/ Entered daily, weekly, and monthly expense reports

Entered all month-end close report data /Ordered Office Supplies

Maintained and updated all A/P and A/R Files/ Distributed mail

Photocopied, scanned, printed, faxed and mailed documents statements.

Verified vendors' numbers/ Processed customer payments.

Performed receptionist duties, answering multiple phone lines, greeting customers and scheduling appointments.

UPS Financial Service Center - Roswell, GA Jun 07 – Oct 17

Operating Tax Associate III

Transferring disposal UPS, UPS Cartage, and UPS Tractors/Trailers /Package Cars/ Shifters titles to private salvage companies

Licensing & Registering the Base States/ IN, VA and IL IRP tractors for UPS Cartage Services Inc, and UPS, Inc

Registering Owner Ops, Truckloads, and LTL tractors/ semi-tractors/ dollies for UPS Ground Inc.

Processing the monthly and quarterly NUNAVUT (2290) tax forms to IRS for UPS, UPS Cartage Service, UPS Canada, UPS

Processing the Personal Property Taxes, and Sales Taxes for new vehicles UPS Cartage Services Inc, UPS package cars for South Carolina

Licensing & Registering the Illinois, Indiana, South Carolina, Virginia Package Cars for UPS Inc.

Assisting automotive managers with the renewals Hazardous Material Annual Permits for UPS Cartage Services Inc.

Reimbursing vehicle registrations/ personal property taxes Penske & Ryder Lease units for UPS Cartage Services Inc.

Adding/ Deleting NY HUT AFC Certificate / KY Weight Distance (KYU) Tax/ OR Weight Distance /NM Weight Distance Certificates Permits for UPS Cartage, UPS and UPS

Assets Disposal Authorizations plates for UPS Cartage Services Inc, UPS, and UPS, Inc.

Entering the monthly and quarterly fuel/ miles report for UPS Cartage Services Inc.

Processing the monthly NY/ OR Weight Distance Tax Returns for UPS Cartage Service Inc

Processing the quarterly NM, KY, and IN IFTA (International Fuel Tax Agreement) Tax Returns for UPS Cartage

NM WDT quarterly returns and annual renewal for UPSGF / Answering multi phones lines and greeting UPS customers

Assisting management with the Federal Motor Carrier Safety Administration renewal

Provide risk management the vehicle information to insurance renewal for UPS Cartage Inc and UPSGF

Assisting management with the IL Package cars renewal for UPS, UPS and UPS Cartage Services Inc.

Cars Fleet Renewal. Registering UPS/ UPS/ UPS Cartage trailers and dollies for the states of OK, IL, IN, ME, UT, VA, TN, FL and OR. Prepared Rapid Gate applications for renewals, additional and employee annual credential contracts for UPS

Freight Inc. Processing the NY, NM, OR, KY Weight Distance Permits for UPS tractors /Renewed the AZ, UT, ID, and

Canadian Triple Permits for UPS vehicles.

UPS Tolls replenishments for PA, NY, NJ, NC, FL, MD, DE, MI, MA, OK, KS, CA, IL, OH, TX, WA, and VA

Ordering PrePass, PrePass Plus, Elite Pass, Pre Pass/ Nor Pass Combinations, and Nor pass only Transponders devices for UPS and UPS vehicles / Maintaining and Updating UPS and UPS Cartage Service red light violations, toll violations and citations.

Ordering IN IFTA decals for UPSGF, UPS and UPS Cartage Service Inc.

Pulling Automotive & Auto Tax Monthly, Quarterly, and Annual E-cars Reports for UPS Inc. and UPS Cartage Services Inc.

Maintaining and Updating UPSGF, UPS, and UPS Cartage Service title spreadsheets

Spherion, UPS Financial Service Center - Roswell, GA Jul 05 – Feb 06

Accounts Payable Clerk

Entered, Verified and coded all A/P Invoices/ Automotive Invoices

Entered Invoice Numbers, Invoice Dates, Descriptions, Invoice Amounts, Terms

Verified Yes or No Tax Calculations/Verified General Ledger reconciles/ Distribution Codes, Accounts Numbers, OP Numbers, Center Numbers Photocopied, scanned, printed, faxed and mailed documents/statements.

Verified vendors numbers/ Maintained and updated all A/P Files/ Distributed mail daily/ Verified Region and District Numbers

Processed Expense Reports/ Processed payments into customers' accounts/Verified Remit Addresses

Entered all month-end close report data.

Verified Pay site and Purchasing site

Spherion, UPS Financial Service Center - Alpharetta, GA 2003 – 2004

Billing Clerk

Entered freight bills into the system/ Entering PO Number, Bill of Lading Number, and Invoice Number

Entered Shipper's Information, Entering Consignee's Information / Updated Carrier's Information

Entered Bill of Lading Quality Number, Product Code, Product Description, Class Actual, Bill of Lading

Weight / Pre-Closing Accounts / Sorts Mail / Processed Customer's Payments/ Entered Branch Region

Entered Freight Amount, Discount Amount, Accessional Amount, Deficit Amount, Reason

Determined the Status of Freight Bill/ Batch Control Entry/ Duplicate Freight Bills/ Photocopies Freight Bills

Entered Accounts Code, Entering Mode Code, Purchase Order, and Business Code

Assists managers in reconciling Accounts Payable and Accounts Receivable Reports/ Updating EDI Reports

Training other Employees to work Transportation Service Payment within two months



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