Customer Service Medical Office

Evelyn .Villarreal

**** ******* *** ***********, ** 93307

661-***-**** *****************@*****.***

Objective

Seeking for a position in company that offers the opportunity to utilize my skills, training, and experience.

Highlights of Qualifications

•Completion of a Certified Medical office specialist

•Reliable, dependable, and organized

•Able to work as a team or independently with little or no supervision

•Over 15 years of experience providing excellent customer service

•Excellent work ethic: obtained "Perfect Attendance" while attending clerical training

•Bilingual — English / Spanish: speak, read, and

Skills and Abilities

Computer Knowledge:

-MS Word

-MS Excel

-MS PowerPoint

-MS Access

-Telephone Etiquette

Computer Knowledge:

-Ten Key

-Billing

-ICD-9 Coding/Insurance

-Alpha/Numeric Filing

Machine Operator

Specialized Clerical Training and Experience

Appointment Clerk:

•Answer Multi-line telephones and transfer calls if necessary

•Complete eligibility determination forms, dealing with the diverse population

Use Internet-based scheduling system to schedule clients

Receptionist:

•Answer all incoming calls and accept messages

•Calling in prescriptions faxing medical records

•Route and transfer calls as needed and greet incoming students

Education

Arvin High School Diploma/General Education 06/96-06/00

Arvin, CA

Maric College-Medical Office Specialist 02/07-12/07

Bakersfield, CA

Employment History

05/21-10/23

01/22-10/22

Assisting Living

Cashier

Provide Elderly Care

Customer Service

Bakersfield, CA

Bakersfield, CA

Customer Service

01/07 - 04/08

Receptionist

Bakersfield, CA

References Available Upon Request

Contact this candidate