JE N N I F E R RA G O N

Cell: 817-***-**** ad03dl@r.postjobfree.com

**** **** ***** **, ******* TX 76262

PROFILE

Highly accomplished professional offering more than 20 years in a production environment, complemented with the ability to multi-task, solve problems quickly, and meet deadlines. Communicates effectively, prioritize workload, and ensures compliance with safety policies and standards.

WORK EXPERIENCE

Travel Coordinator, GEV Wind Power, Fort Worth, TX 07/2022-07/2023

• Assist with travel visa requirements for international wind turbine technicians

• Ensure all required bookings of international and domestic travel, rental cars, accommodations, flights and hotels are made in a timely manner using the best cost effective options available

• Made changes to booked travel due to operational changes at short notice, communicated effectively with multiple parties, project managers, technicians, HR department with updated travel information

• Maintained records of all bookings to provide finance of proper expense allocation

• Source hotels at negotiated extended stay rate, building strong relationships with hotel sales managers

• Solved complicated international and domestic travel for wind turbine technicians

• SAP CONCUR, Monday.com, Salesforce,Microsoft Teams, Word, Excel, Powerpoint,Sharepoint, Google Maps, Google Flights

• Knowledge of domestic and international airport codes Maintenance Operations Coordinator, American Airlines, IOC DFW TX 06/2015-07/2022

• DECS/RES system (SABRE)

• Answer multi-line phones/PLF line

• Set up A-1 Travel for maintenance field trips

• VIANET/MAPS/ASOM Programs

• Assisted Manger/Assistance Manger on duty

• Set up Hotel/Travel Accommodations for AMT/MCT Technicians

• Removed/Return out of service Aircraft

• Updated Fieldtrip Logs

• Worked with several different departments regarding out of service aircraft

• Assisted with Eastern/Central conference call

• Updated MCT Schedules for Overtime, Vacation, Comp Time, SDO’s and DAT Days

• Answered MCT sick calls and updated Schedule

• Updated Spotting message log

• Processed invoices from vendors for contract line maintenance using InvoiceWorks and Coupa

• Updated Workbrain

• Processed Payroll

• Processed Overtime adhering to union rules

• Microsoft word, Excel, Microsoft Teams

Staff Assistant/ Flight Department, American Airlines, DFW AIRPORT 10/2014-06/2015

• DECS/RES system (SABRE)

• Answered multi-line phones

• Set up A-9 Travel

• Assisted Chief Pilots

• Managed Pilots Personal Files

• Length of Service Coordinator

• OSHA walk

• Data entry using uniform accessories

• Assist with pay issues and days off

• Maintain and update pilot IPADS

• Changed SABRE ribbons and paper

Staff Assistant/ Maintenance & Engineering, American Airlines, DFW AIRPORT HANGER 02/2011-10/2014

• Data Entry using the SABRE system

• Answering phones, assisting the mechanics, supervisors and crew chiefs

• Shredding important government files

• Problem solving involving maintenance logbooks

• Building maintenance packs

• Filing maintenance packs

• Faxing documents

• Microsoft Word, Excel, Spreadsheet and other office software

• Dispatch maintenance to designated aircrafts

• Audit B-check Paperwork

Jewelry Packaging Specialist, Premier Designs, Irving, TX 10/2009-01/2011

• Assisting a team of other warehouse associates to process orders and prepare them for transit

• Managed all areas of the CASI freight management conveyer

• Provided support for seasonal temporary employees Returns Associates, Premier Designs, Irving, TX 02/2009-10/2009

• Utilized standard procedures to process returns.

• Processed post sorted product for recycle or credit

• Entered information into RTS system using ten key by touch Product Inspector, Premier Designs, Irving, TX 04/2008-02/2009

• Inspected product from the manufacturer for damages

• Ensured that the product could meet expectations of the customer Used ten key for data entry of sku numbers

Picker/ Packer, Premier Designs, Irving, TX

• Picked and packed products manually

• Insured product was properly labeled for distribution

• Provided line support on conveyor system

• Assisted team in meeting goals and quotas

08/2001-04/2008

Education

• Video Technology- classes in Video Technology, 01/2011-01/2014, Northlake College. Las Colinas, TX

• T.V./Radio Broadcasting, 03/2008-05/2008, Connecticut School of Broadcasting, Las Colinas, TX

• Acquired a technical degree in communication and broadcasting Maintained a GPA of 3.5 while attending the university

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