Customer Service A Team

Rebekah Hernández

*** ********** ***** *********, ** 30620 ********@*****.*** 678-***-****/770-***-****

Objective

Seeking employment in which I can utilize my customer service skills and business education to be a part of a team and make a positive difference.

Skills & Abilities

Detail Oriented

Organized

Ability to problem solve well

Communicates well

Focused and determined

Time management

Loyal and honest

Works well on a team

Strives to lead and encourage others

Works well under pressure

Great at multitasking

Experience

Insurance Agent-Primerica

January 2022-present

Calls clients, books appointments, inputs data, works with my team to maintain productivity, handles private and sensitive client information.

Server El Real

From June 2019 - April 2021

Served customers, placed orders, helped with administrative tasks and responsibilities, maintained work flow and functionality of the restaurant while working as a team proactively.

Substitute Teacher/Parapro Kelly Services

From August 2018 - January 2020

Performed multiple tasks including instructing large classes while keeping all students safe and cared for on a consistent basis. Helped other faculty and staff in whatever need they needed met in helping with students or schedules as well as administrative duties.

Day Porter Primero Staffing

From May 2018 - August 2018

Maintained the cleanliness and functionality of the facilities janitorial needs.

Customer Service representative United staffing

from january 2010 – may 2010

Called customers to affirm orders, recorded data, and placed order requests.

PICKER, PACKER, AND SHIPPING CLERK BAKER AND TAYLOR

FROM JUNE 2009 – DECEMBER 2009

Located then pulled items and pushed them out. Packed items and prepared for shipment. Scanned, closed, and shipped out the products.

CAR HOP AND CREW MEMBER SONIC DRIVE-IN

FROM AUGUST 2003 – NOVEMBER 2004

Delivered orders to customers, kept contact with them and ensured they had everything they needed. Prepared drinks and took customer orders. Refilled products when low and maintained a clean environment.

Education

american intercontinental university (online), 231 N. Martingale road, 6th floor, schaumburg, il 60173

Degree

Obtained an Associates Degree in Business Administration with a Concentration in Healthcare Administration and graduated with a GPA of 3.11

Communication

Very empathetic towards others and listens well. Assesses situations and effectively communicates solutions

Leadership

Led my team members to stay focused and continue working hard when the manager became over whelmed and walked off the job during rush hour.

References

Frances poole, homemaker

678-***-****; *********@*****.***

BONNIE CASTRO, HOMEMAKER

770-***-****; ***********@*****.***

KAYTEE SMITH, STUDENT/DOULA

678-***-****; ***********@*****.***

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