Customer Service Property Manager
Resume:
Tiffany Harrell
I'm a fast learner, always looking to learn new ways to improve my skills, I’m also
dependable, with a out going personality ..
Houston, TX 77087
*****************@*****.***
Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with clients and delivering packages from one location to the next. Authorized to work in the US for any employer.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Allied Universal - Baytown, TX
July 2023 to Present
• Observe and report
• Exceptional customer service skills
• Advanced verbal and written communication skills
• Ability to work alone or as part of a team
• Ability to solve problems as they arise
• Attention to detail
• Ability to react appropriately in stressful situations Starbucks Barista
Starbucks - Houston, TX
January 2023 to March 2023
• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Preparing and serving food items such as soups, sandwiches and pastries
• Answering customers’ questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customer
• Keeping the work area clean and sanitized
Property Manager /U-Haul dealer
Hobby Storage, Carwash and U-Haul - Houston, TX
June 2021 to May 2022
I am currently a U-Haul dealer and Property Manager at Hobby Storage and Carwash, with include cleaning and managing carwash grounds, taking payments from customers, for the storage, making reservations for U-Haul, renting and returning U-Haul equipment, collecting payments though cash or credit card over the phone also answering customer question and multi tasking, filing papers and making sure the office is clean.
Cashier/Customer Service
Fiesta Mart LLC - Houston, TX
March 2021 to June 2021
I am TABC certified, as a cashier at a liquor store, I know how to read people and kindly refuse service to customers that have had to much to drink. My duties also included counting money, stocking, cleaning, lifting over 50 lbs and making sure that my register has the correct amount of money and greeting customers. The only reason I left that job was because a better opportunity presented itself. Driver
Diligent Courier Service - Houston, TX
August 2018 to March 2019
Responsible for driving auto part to local automotive shops, picking up payment for delivered parts, making sure customers have the correct part. I am not working full time, so if another opportunity came I would be interested in working immediately. The reason for me leaving the job was because of the mandatory lock down due to COVID-19.
City Courier
TX - Houston, TX
June 2017 to August 2018
Responsible for driving auto part to local automotive shops, picking up payment for delivered parts, making sure customers have the correct part. I am not working full time, so if another opportunity came I would be interested in working immediately.
Janitor
Zanderson Cleaning - Houston, TX
July 2015 to January 2017
Responsible for cleaning multiple buildings, removing debris, keeping areas neat and dust free. Vacuuming carpeted areas, mopping floors and replacing the lining of trash cans. Assembler
Academy Warehouse - Katy, TX
November 2013 to December 2014
put on clothing tags, and sensors. Read and make sure that all proper amount of each order is correct, box, tag and scan every ticket in the time limit allowed. Always keep the work area clean, sweep up all debris from the floor.
Cashier
Academy Warehouse - Houston, TX
January 2014 to August 2014
Maintaining sanitation, health and safety standards in the work area. Clean food preparation stations, greeting customers, handling large amounts of money and making sure that customers received their food in a timely fashion. Closing at night and cleaning the lobby. Office Administrator
Washington Trucking - Houston, TX
November 2008 to September 2013
Handling external or internal communication or management systems. Managing clerical and other administrative staff. Organizing, arranging, coordinating files. Sorting and distributing incoming and outgoing post. Answering multiple phone lines.
Cashier
Family Dollar - Houston, TX
March 2007 to October 2008
Greeting customer, stocking, cleaning, and handling large amounts of money. Being considerate to customer. Standing in one spot for long a period of time. Working as a team to make sure the store was all stocked and clean at closing.
Office Administrator
Law Office of Phyllis E. Mann - Alexandria, LA
December 2003 to December 2005
Client correspondence through letters and phone conversation, keeping all office correspondence confidential. Filing and maintain multiply attorney files, handling large amounts of money and answering multiply phone lines. Greeting clients, making coffee, keeping a clean work area. Education
Associate in Welding
Houston Community College - Houston, TX
August 2018 to Present
Basis Classes in English 1 & 2
Houston, TX
January 2016 to May 2017
GED in Houston
Alexandria Senior High - Alexandria, LA
Skills
• Client focused (10+ years)
• Training and development (8 years)
• Financial records and processing (1 year)
• File\ Records Maintenance (3 years)
• Microsoft Word (4 years)
• Quick learner (10+ years)
• Customer Service (10+ years)
• Customer Literate (5 years)
• Creative Problem Solving
• Customer Satisfaction (10+ years)
• Courier (5 years)
• Coffee Experience (10+ years)
• Multi-line Phone Systems (5 years)
• Custodial Experience (2 years)
• Delivery Driver Experience (5 years)
• Clerical Experience (2 years)
• Shipping & Receiving (2 years)
• Packaging (3 years)
• Microsoft Office (5 years)
• Load & Unload (2 years)
• Management (4 years)
• Food Preparation (3 years)
• Box Truck (2 years)
• Freight Experience
• English
• Assembly
• Manufacturing
• Warehouse experience
• Order Picking
• Inventory Control
• Pallet Jack
• Property Management
• Office Management
• Employment & labor law
• Microsoft Excel
• Typing
• Time management
• Computer skills
• Call center
• Computer literacy
Certifications and Licenses
TABC certified
March 2021
This certificate expires with in 2 years
CDL A
Driver's License
Assessments
Retail customer service — Completed
December 2021
Responding to customer situations in a retail setting Full results: Completed
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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