MARISSA SELLERS

**** ** *** ** ***** Kernersville, NC 27284 336-***-**** ad037b@r.postjobfree.com

PROFESSIONAL PROFILE

Well-rounded, self-directed professional backed by cross-functional administrative, healthcare, retail, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Attention to detail needed to maintain high levels of accuracy.

Customer service skills necessary to communicate effectively with patients and healthcare providers.

Strong organizational and time management skills with ability to establish priorities to meet timelines.

Microsoft Office Applications – Word, Excel, and PowerPoint Type 52 WPM with 100% accuracy.

International Sports Sciences Association (ISSA) Certified Personal Trainer and Certified in CPR and AED

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing

CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology

Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

EDUCATION

Ultimate Medical Academy Diploma – Medical Billing and Coding, 2023

Southern New Hampshire University Bachelor of Arts Degree – Psychology / Addictions, 2023

WORK EXPERIENCE

Ultimate Medical Academy – Kernersville, NC 02/2022 – 02/2023

Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations.

At Home Care, Inc. – Greensboro, NC 03/2015 – 03/2021

Home Health Aide

Provided in-home personal care services based on established care plans.

Assisted with activities of daily living – mobility, personal hygiene, and feeding.

Kept household clean and organized, ran errands, and prepared and served meals.

Documented services provided, patient condition, and changes in patient behavior.

Respected patient’s privacy and maintained confidentiality.

St. Johns Packaging – Greensboro, NC 11/2019 – 06/2020

Assembly Line Associate / Machine Operator

Operated machinery in a safe and efficient manner while remaining compliant with established procedures.

Sampled machine output and recorded measurement data.

Helped team achieve goals and objectives, assured safety and quality control standards were followed, and worked efficiently to meet deadlines.

Dupre Logistics – San Antonio, TX 02/2017 – 10/2017

Administrative Assistant

Performed a variety of administrative and clerical tasks to help keep the office organized.

Answered incoming phone calls, scheduled appointments, and maintained files.

Prioritized and managed workload to meet deadlines and provided professional customer service.

Macy's Department Store – San Antonio, TX 11/2016 – 08/2017

Retail Sales Associate / Customer Service

Provided excellent customer service with active listening to determine customer needs.

Interacted with customers, sold and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate best product to match customer needs, and handled final sale.

Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.

Worked as part of a team and interacted with diverse customers and staff members.

VOLUNTEER EXPERIENCE

Volunteered for Out of the Garden Project and Urban Ministries

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