Edward J. Shepard

Bladensburg, MD 202-***-**** ad036i@r.postjobfree.com

Strategic and Results-Oriented HR Leader with a Proven Track Record. Experienced in Developing and Implementing Effective HR Policies and Systems. Skilled in Stakeholder Engagement, Relationship Management, and Proposal Presentation. Exceptional Self-Starter with Strong Initiative and Outstanding Customer Service Skills.

PROFESSIONAL EXPERIENCE

Town of Capitol Heights, Contract Human Resources Generalist 2/2023 – 10/23 Accomplished HR Professional with a proven track record of enhancing organizational efficiency and employee engagement. Successfully implemented Bamboo HR System, optimizing HR processes and improving overall efficiency. Revamped the personnel manual, integrating crucial policies on various employment topics. Pioneered new policies covering internet usage, social media, telework, equal opportunity, and at-will employment. Overhauled job descriptions and pay scales for greater clarity and fairness. Developed and implemented a comprehensive new hire orientation program, utilizing Bamboo HR for performance evaluations. Innovatively designed a cost-effective compensation plan, introducing a General Pay Schedule and benefits (health, life, vision, and dental) for all staff with zero cost to employees. Led the implementation of a weekly manager training program, focusing on vital areas such as communication, decision-making, and change management. Proven ability to drive positive change while ensuring fiscal responsibility and staff development. Outsourced Alliance, Senior Business Executive Consultant 2011-2023 Experienced consultant specializing in small to medium dealer franchises, with expertise in advising on HR functions and operational strategies. Successfully implemented HR strategies that streamlined operations, reducing operating expenses by over 15% and resulting in savings upwards of $250K. Proficient in driving customer-facing sales operations for leading brands including Nissan, Ford, GMC, Toyota, Hyundai, and Kia, leading to significant revenue growth. Experienced in overseeing and evaluating financial operations, including payroll, expenses, invoices, and company transactions, while integrating effective HR practices. Skilled at monitoring financial performance, providing detailed reports and presentations to senior management, and conducting risk assessments to minimize financial and HR-related risks. Hill and Associates (Kirby Inc.), Human Resources Manager 2009-2011 Managed hiring efforts including forecasting. interviews, callbacks, and employee onboarding. Created and implemented compensation plans. Conducted employee training on company policies, sales strategies, while providing mentorship. Increased employee retention by 25%, and improved sales by 18%.

Universal Music Group, Administrative Assistant 2007-2009 Proficient in transcribing and revising various documents, from electronic communications to agreements and corporate memoranda. Acted as a liaison between departments, coordinating administrative needs with IT, Security, Facilities, and Office Services. Maintained an organized filing system for corporate and litigation documents, ensuring timely access to essential information.

EDUCATION

University of Maryland Global Campus, Master’s, Business Administration Expected Graduation: May, 2025

Intellectual Point

Project Management (PMP Course 2018)

Johnson C. Smith University, Bachelor of Arts, Criminology Charlotte, North Carolina. December, 2009

VOLUNTEER EXPERIENCE:

Youth Mentor through Alpha Phi Alpha Fraternity, Inc. Social Studies Tutor (Wayne County Schools)