Justus Berg

American Fork, UT

ad0365@r.postjobfree.com

+1-406-***-****

Focused and detail-oriented project manager seeking a construction and electrical project management role.

Work Experience

Project Manager Team Lead

KOTA Energy Group - Provo, UT

April 2022 to September 2023

Responsibilities:

• Managed a team of 4 direct reports to set and maintain goals, expectations, and metrics.

• Oversaw a total of over 400 home solar projects in coordination with internal and third-party sales representatives.

• Coordinated with 5 crews on solar installations, main service panel upgrades with utility companies, and services with contractors.

• Facilitated high-quality customer and sales representative experience, ensuring timely project steps, and setting appropriate expectations.

Project Manager

G3 Solar - Lindon, UT

June 2021 to April 2022

Responsibilities:

• Built knowledge bases regarding processes for over 50 jurisdictions and 10 utility companies to allow future projects to be done more efficiently.

• Coordinated with internal departments and subcontractors to make sure solar panel systems were installed up to code and matched the engineered design.

• Maintained consistent contact with clients regarding their solar projects and assisted them with anomalies or change orders, with an average caseload of 80 projects. Project Manager/Pre-Install Auditor

Ion Solar - Provo, UT

August 2019 to May 2021

Project Manager

• Worked to reduce timelines for solar projects from the time of design validation to system activation.

• Coordinated with third-party contractors, sales representatives, and technicians to keep all processes moving smoothly.

• Updated customers regularly about the status of their projects, and worked to resolve issues, delays, and other concerns

• Fulfilled the responsibilities of the Area Manager when they were out of office. Pre-Install Auditor

• Reviewed all aspects of a solar project (system size, design, equipment, financing, etc) so the solar installation could proceed without issue.

• Coordinated with other departments to shorten timelines and avoid delays.

• Communicated with local managers and field technicians to ensure the most capable team member completed a service.

Customer Care Team Lead/Customer Experience Manager EDGE PEST CONTROL - Orem, UT

June 2016 to August 2019

Customer Care Representative

• Handled concerns for customers such as scheduling services and billing.

• Met with team members regularly to discuss goals and metrics. Customer Experience Manager

• Customer retention for escalated situations.

• Negotiated new contracts with customers.

Education

High school

SKYVIEW HIGH SCHOOL - Billings, MT

Skills

• Customer Service

• Microsoft Office (7 years)

• Project Coordination

• Microsoft Excel

• Microsoft Word

• Project Leadership

• Project management (4 years)

Assessments

Spreadsheets with Microsoft Excel — Proficient

May 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Project timeline management — Proficient

September 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Management & leadership skills: Planning & execution — Proficient October 2023

Planning and managing resources to accomplish organizational goals Full results: Proficient

Mechanical knowledge — Proficient

February 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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