Customer Service High School
Resume:
Career Objective
Obtaining a permanent position with a company with which I can invest in a stable and rewarding future. Being a self- motivated individual, I wish to assume a diverse range of duties, provide excellent customer service and to provide growth; both personal and to the company in which I represent. Education
Associates In Medical Assisting
Southeastern University • Miami Lakes, FL 11/2020
Gained knowledge about the medical field
Taught me how to create a healthy lifestyle & move in the path to help people. High School Diploma
Cooper City High school • Hollywood, FL Graduated
06/2015
General Studies
Certificates
Certified Phlebtomy Technician (CPT), Basic Life Support (BLS Certified), Licensed Life & Health Insurance Agent, Body Contouring Technician
Employment History
Intake Coordinator
World First Class Home Health Inc. • Hollywood, FL 05/2022 - 12/2022 Help patient & their families navigate the home health care system Communicate with Case managers
Data entry
Identifying the clinical team to deliver care
Scheduling all patient visits within prescribed discipiline & visit frequency requirements Ensuring availability of reimbursement for services Buyer
National Wholesale Liquidators • West Hempstead, NY 01/2021 - 06/2022 Bought wholesale items to put on the floor at a retail market place to try to make as much margin as possible. Analyze Data from product sales to see what we should buy for the next quarters. Medical Assistant
University Medical Health Center • Fort Lauderdale, FL 09/2019 - 07/2020 Operate medical equipment, including EKG machines & centrifuges Phlebtomy
Insurance authorizations
Administering vaccines & reconsituting medication
Carin Hen
********@*****.***
Boca Raton, FL
Measure Blood pressure
Pap smear tray set-ups
Communicate with pharmacys for refill for patient medications Record & update patient information in the database Prepare rooms for patients
Collaberate with insurance providers on behalf of patients Customer Service Rep
B.E.S.M Inc. • Fort Lauderdale, Florida 02/2018 - 08/2019 Taught me that knowing what your client needs is the first step to persuading them Resolved weekly customer inquires via phone/email consistently exceeding targets Had great conversation skills to sell cruise packages to interested clients Floral Assistant
Miami Flower Walls • Miami, Florida 11/2015 - 11/2018 Helped the owner set up flower walls for different events Designed artifical flower walls
communicated with clients
School Counselor
Posnack JCC Center • Davie, FL 08/2014 - 01/2018
Supervise activities
Assist with their homework
Organize crafting
Was responsible for observing the health & wellness of students Secretary
B&H Investments • Fort Lauderdale, Florida 01/2014 - 11/2016 Respond to calls, emails, and routine letters; direct inquiries to the appropriate person Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents Professional Skills
Customer Service, Motivated, Persistent, Work Well Under Pressure, Strong Work Ethic, Good Communication Skills, Problem Solving Skills, Acting As A Team Player, Adaptability, Leadership, Punctual, Microsoft excel, English, Computer literacy, Time management
Languages
Hebrew, English
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