Floyd Payne
Knoxville, TN *****
ad0353@r.postjobfree.com
Professional Summary
Seeking employment within the customer service field where an opportunity to become an asset and excel is available.
Education
ITT Technical Institute, Knoxville, Tennessee
Information Technology
Bellevue University, Bellevue Nebraska
Graphic Art Design
Experience
Dial America Knoxville, Tennessee April 2020 – July - 2023 Customer Service Representative
● Customer service
● Resolving technical issues and support
E-Cyclers USA Knoxville, Tennessee Oct 2018- Nov 2019 Account manager
• Outbound / inbound assistance for clients
• Dispatch for deliveries
• Training for new employees
Brown Chiropractic Knoxville, Tennessee March 2010 – Jan 2017 Customer Service, Patient Coordinator
● Outbound call scheduling patient appointments.
● Marketing and Promotion
Dial America Knoxville, Tennessee March 2008 - Feb. 2010 Customer Service Representative
● Customer service
● Resolving technical issues and support
Guitar Center Knoxville, Tennessee April 2006 - Feb. 2008 Keyboard Sales
● Selling of keyboards and studio electronics
● Merchandising of various products
● Customer service
● Excellent communication skills
● Windows, Microsoft Office, Word, Excel, PowerPoint
● Photoshop, Illustrator, Premier Pro
● Data entry