Inventory Control Customer Service

DONALD WHEMPNER

**************@*****.*** 661-***-****

INVENTORY CONTROL CRITICAL THINKING CONTINUOUS IMPROVEMENT

PROFESSIONAL SUMMARY

●Seasoned experience analyzing product and people movement trends and adjusting sourcing and purchasing guidelines to maximize business efficiencies and drive inventory turns.

●Possess entry-level data analysis and visualization skills with knowledge of Google Sheets, SQL, BigQuery, R Programming, RStudio, and Tableau. Intermediate Microsoft Office skills.

●Inventory control, product sourcing and purchasing, accounting principles, and strategic decision-making. Proven leader who values ethical business practices with organizational and interpersonal communications skills and the ability to adapt to new professional settings while quickly developing new skills.

AREAS OF EXPERIENCE

Inventory Control e-Commerce eBay Amazon Seller Central Microsoft Office Excel Critical Thinking

Report Generation KPI Monitoring Team Collaboration Coaching Customer Service

Project Management Data Collection Trend Analysis Google Sheets R Programming Tableau SQL

EDUCATION / TRAINING

Google Data Analytics Certifications

Foundations: Data, Data Everywhere - Ask Questions to Make Data-Driven Decisions

Prepare Data for Exploration - Process Data from Dirty to Clean - Analyze Data to Answer Questions

Share Data Through the Art of Visualization – Data Analysis with R Programming

WORK EXPERIENCE

FRONTIER TOYOTA, Valencia, CA 03/1990 – 11/2022

PARTS DEPARTMENT MANAGER

●Oversaw the functioning and productivity of the parts department, including forecasting, establishing, and working toward strategic goals, and managing a departmental budget.

●Trained, motivated, and managed sales and support teams that achieved annual sales growth from $1.8M in 1990 to $10M+ in 2022.

●Achieved 97% availability from inventory on hand utilizing product sourcing and trend analysis to create effective stocking criteria.

●Managed and maintained a 35-day supply inventory while limiting obsolescence to 1% or less.

●Increased product stocking, picking, and selling efficiency by planning and orchestrating a physical inventory stocking conversion from numerical location to location by movement.

●Built an e-commerce business from the ground up that significantly increased year over year to $1.8M, starting with a website in 1994 and eventually adding eBay and Amazon selling channels.

●Achieved a 4.9-star Amazon seller rating and eBay Top Rated Seller status by creating, implementing, and coaching superior customer service best practices.

●Utilized basic accounting principles including account and document reconciliation, as well as thoroughly researched and resolved discrepancies.

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