Kimberly Sill

Assistant Manager

Derby, CT *****

ad033p@r.postjobfree.com

+1-203-***-****

Well organized, self-starter, exceptional multi-tasking skills, excellent problem-solving ability, great time-management skills and very flexible, energetic, outgoing, self-motivated employee that responds quickly to the needs of customers; experience in retail and customer service as well as experience with animals for over 15 years. Strong working knowledge of Microsoft Office Word and Excel.

Work Experience

Manager

Dunkin' Donuts - Derby, CT

October 2015 to Present

●Manage a crew of 15-20 employees

●Daily money inventory sales

●Manage bookkeeping for the store

●Manage product inventory

●Ensure the store is well-kept and exceeds expected standards.

Assistant Manager

The Pet Company - Milford, CT

1998 to 2006

●Managed, monitored, and trained fellow employees

●Daily paperwork including, but not limited to, scheduling, payroll, daily sales and commission.

●Customer service, phone calls, register and computer work

●Cared for a variety of small animals

Clerical/Finisher

The Pet Company - Seymour, CT

2000 to 2005

●Provided accurate and efficient cash, charge and debit transactions for in house and drive thru customers

●Prepared and dispensed hot and cold beverages and food items according to company and customer specifications

●Received inventory and labeled items according to expiration dates to assure items were used in the proper order minimizing waste

●Ensured proper sanitation, orderliness and cleanliness of public and private areas as assigned

●Baked all muffins, beagles and donuts as well as filling and frosting

●Stocked shelves and clean and sterilized all dishes, tables and donuts shelves

Kennel Assistant

Silver Hill Pet Resort - Ansonia, CT

1997 to 2001

●Greeted visitors, answering telephones, and guiding clients and their pets to kennel area

●Maintained and cleaned kennels; provided feeding, bathing, medication and playtime for all pets

●Confirmed and schedule appointments, do follow up calls to check on past clients and their pets

●Observed animals to detect signs of illness, disease, or injury; Provided treatment if injured or sick; or contacted veterinarians

Education

Nonnewauge High School - Shelton, CT

2014

Skills

• Animal Care

• Kennel Experience

• Sales

Certifications

Additional Information

SKILLS AND QUALIFICATIONS

Experience in providing the highest quality customer service with speed and efficiency

Strong interpersonal skills with an ability to relate well to a diverse population

Able to work effectively in a team environment as well as independently

Highly effective leadership skills with an interest in learning, growing and advancing

Friendly, outgoing demeanor with a positive attitude and a focus on meeting the needs of others

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