SKILLS AND

PROFICIENCIES

EDUCATION WORK EXPERIENCE

Problem-solving and

willingness to learn

Interpersonal

communication

Strong organizational

abilities

Evaluation and qualitative

research

Bilingual: English and

Spanish

2016-2021

Doctor of Philosophy,

Educational Leadership

Organizational Analysis,

Western Michigan University,

Kalamazoo, MI

2013-2015

Master of Arts, Educational

Leadership Organizational

Analysis,

Western Michigan University,

Kalamazoo, MI

2002-2008

Bachelor of Arts, Hospitality

Administration, Universidad

Domínico-Americano,

Santo Domingo, Dominican

Republic

Set up management systems for the Promise Neighborhood Grant in Grand Rapids Southeast Promise Neighborhood schools.

Communications liaison between Western Michigan University and Grand Rapids Schools district. Collected/analyzed data for grant requirements for federal reporting and identifying targets for project management of the grant.

Budget, website creation and maintenance, supervision of staff. Strategized compliance procedures between three teaching unions, ranging between 500-700 people per union, and the university. Improved mediation strategies for grievances and disciplinary processes. Refined upper management’s decision making through active research, supporting data, mostly qualitative and basic quantitative analysis.

Implemented the use of social media to enhance program awareness and post program and event updates, Instagram and Facebook.

Developed language for website content, maintained and updated website. Ameliorated communication among students and program objectives via surveys to enrich program development and attraction, analyzed data and wrote final reports. Improved student workflow and scheduling to meet the demands of guest occupation considering students class schedule. Accommodated between 300-350 guests per year in a three-bedroom bed and breakfast. Strengthened communication between various departments to enhance infrastructure and guests’ experience. Implemented new strategies for bookkeeping and budgets planning. Implemented innovative teaching strategies with the use of technology increasing student passing success rate of 95% per semester, up to 26 students per class. 03/2022-09/2023

Program Manager-Field Operations for The Promise Neighborhood Grant in GRPS, Western Michigan University, Kalamazoo, MI 49009

2014-2021

Doctoral Associate and Student Researcher, Western Michigan University, Kalamazoo, MI 01/2017-08/2017

WMU Signature Program Associate, Western Michigan University, Kalamazoo, MI 05/2015-08/2016

Resident Manager, The Oaklands Bed and Breakfast, Western Michigan University, Kalamazoo, MI 01/2003-08/2013

Teacher of English as a Foreign Language (EFL), Instituto Cultural Domínico-Americano, Santo Domingo, Dominican Republic

ALICIA BILLINI, PH.D. Strategic Leader Collaborator Professional Ethos: Committed to overall wellness of an organization: change, teaching and learning. Leadership skills based on strategic analysis, collaboration and communication. Self-directed learner. Research based decision-maker in finding solutions to best match needs determined/root causes for improvement.

CONTACT

Lead with Integrity, Lead with Intention

ad0321@r.postjobfree.com

912-***-****