Jill Schmidlkofer

VERONA, WI *****

608-***-****

ad031q@r.postjobfree.com

Professional Summary

Strong communicator with excellent organizational and time

management skills.

Efficiently manages multiple projects simultaneously while adhering to strict deadlines.

Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Reliable [Job Title] with experience in administrative roles and managing office operations.

Effectively supports business leaders and teams with strong organizational and communication skills.

Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Excellent work ethic and strength in boosting company morale.

Experienced individual providing high-quality administrative support to various departments.

Highly organized and detail-oriented with great multitasking and task prioritization skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Email Correspondence

Product and Service Knowledge Verbal and Written Communication Time Management

Project Support Schedule Coordination Microsoft Office Suite

Administrative Duties Data Confidentiality Records Preparation Microsoft PowerPoint Documentation

Team player.

Work History

September - current.

Kohls

Customer Service Associate.

Offer support both before and after they buy and use our products or services — that helps them have an easy and enjoyable experience with you.

Ensure customers have a great customer experience.

Organize and create attractive displays.

January 2020 - September 2023

TDS Telecommunications - Madison WI

Field Services Assistant

Assisted manager in all aspects of business operations.

Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.

Worked closely with coworkers to strategically plan for company growth.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Keyed all data into MetaSolv.

Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Worked with contractors to ensure fiber work for commercial businesses completed on time.

Developed and updated Excel spreadsheets detailing updates on the progress for the fiber drop work to enhance operational

decision-making with real-time information.

May 1991 - January 2016

Veridian Homes - Madison, WI

IT Manager

Managed network and system performance, conducting troubleshooting,

security patching and maintenance.

Oversaw IT department operations and training.

Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.

Guided organizational technology strategy and roadmaps. Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.

Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements. Installed and managed audiovisual equipment.

Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.

Education

UW Oshkosh Oshkosh

2 Years in IT.

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