Jasmine Martin

Miami, FL *****

ad030j@r.postjobfree.com

+1-954-***-****

Objective:

Highly organized and detail-oriented professional seeking a challenging position as a Human Resources Specialist. I am dedicated to providing exceptional administrative support across all HR disciplines while maintaining the highest level of accuracy and confidentiality. With a strong ability to multitask and work independently, I aim to contribute to the success of the Human Resources Department and ensure seamless operations.

Summary of Qualifications:

• Solid understanding of HR principles, policies, and procedures.

• Proven experience in providing administrative support in a fast-paced HR environment.

• Excellent communication skills, both verbal and written, with the ability to interact effectively with individuals at all levels.

• Strong organizational and time management abilities, capable of prioritizing tasks and meeting deadlines.

• Detail-oriented and highly focused on maintaining data integrity and confidentiality.

• Proficient in using HRIS systems and other HR-related software.

• Ability to work independently with minimal supervision while maintaining a high degree of accuracy. Authorized to work in the US for any employer

Work Experience

Human Resources Specialist

SL Grvphics - Fort Lauderdale, FL

August 2022 to Present

• Provided comprehensive administrative support across various HR functions, including recruitment, onboarding, employee relations, benefits administration, and HR policies and procedures.

• Answered incoming calls professionally, routing them to the appropriate personnel and ensuring prompt and efficient resolution of inquiries.

• Greeted and assisted team members, applicants, and vendors, providing a positive and helpful experience.

• Assisted with the coordination of HR projects and activities, ensuring timely completion and adherence to established guidelines and standards.

• Maintained accurate and up-to-date employee records in the HRIS system, ensuring data integrity and confidentiality.

• Supported the Talent team by conducting initial screenings of resumes, scheduling interviews, and coordinating candidate assessments.

• Assisted with the implementation and communication of HR policies and procedures, ensuring compliance with applicable laws and regulations.

• Prepared and distributed HR-related documents, such as employment contracts, offer letters, and termination letters.

• Handled sensitive and confidential information with the utmost discretion and professionalism. Human Resources Assistant

freefall co - Fort Lauderdale, FL

March 2021 to August 2022

• Provided administrative support to the HR department, including managing calendars, scheduling meetings, and handling travel arrangements.

• Assisted in the recruitment process by posting job openings, screening resumes, and coordinating interview schedules.

• Prepared new hire paperwork, conducted employee orientations, and facilitated the onboarding process.

• Maintained employee files and records, ensuring accuracy and compliance with company policies.

• Assisted in benefits administration, including enrollment, changes, and inquiries.

• Responded to employee inquiries regarding HR policies, procedures, and employee benefits.

• Assisted in organizing HR events and employee engagement activities. Customer Service Representative

Inktel Call Center Solutions - Miami Lakes, FL

May 2017 to February 2022

• Manage large amounts of incoming calls.

• Generate sales leads.

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid and complete information by using the right methods/tools.

• Meet personal/customer service team sales targets and call handling quotas.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.

• Follow communication procedures, guidelines and policies. Skills

• Excel (Less than 1 year)

• Live Chat

• Customer Care

• Call Center

• Typing

• Customer Support

• Materials Handling

• Word (Less than 1 year)

• Order Entry Microsoft Window- Word, Excel, and PowerPoint

• Customer Service

• Customer service

• Order entry

• SAP

• Live chat

• Typing

• Human Resources

Certifications and Licenses

Registered Pharmacy Technician

Contact this candidate