Angela Schweitzer

Cridersville, OH *****

ad0300@r.postjobfree.com

+1-419-***-****

I am a hard working, ready to learn, people person. I love a job that will test my skills and allow me to grow. I am a proven leader and I am looking for a position that will allow me to use that skill. Work Experience

Preschool Teacher

CORS Head Start - Wapakoneta, OH

September 2020 to Present

1. Carry forth the Vision, Mission and Core Values of the agency. 2. Prompt, punctual attendance is required.

3. Team with the Head Teacher in daily operations, working with both children and parents. This will include, but is not limited to, preparation of the learning environment and gathering necessary materials, the daily routine, small and large group times, outdoor time, and mealtime activities. Work with the children is performed at their physical level.

4. Ensure the safety of all children by assuring proper supervision of the children at all times. 5. Ensure a safe, healthy, sanitary, and organized learning environment. 6. Master agency curriculum, Head Start domains, and ODE Early Learning Development Standards. 7. Team with Head Teacher in planning and providing activities and experiences that promote interest in individualization and skill building in all developmental domains. 8. Collaborate in developing weekly lesson plans utilizing the agency’s adopted curriculum. 9. Collaborate in completion of developmental screenings of all children in compliance with time frames. 10. Assist in observing and recording children’s developmental progress using identified assessment tool.

11. In the absence of the Head Teacher, assure the continued smooth and safe operation of the classroom.

12. Complete bus monitor training.

13. Support the efforts of the center team in planning and implementing family literacy and male involvement activities throughout the program year. 14. With the entire center team, recruit and help train volunteers for the program. 15. When requested by supervisor, attend parent meetings and supervise children during these meetings.

16. When appropriate, enter documentation electronically into the case notes of family/child’s electronic file.

17. Assist Home Visitor with group day experiences as a bus monitor and by assisting in the classroom. 18. When requested by supervisor and as part of professional development, complete home visits, plans and parent/teacher conferences.

19. Attend and participate in staff meetings.

20. Complete and submit all forms and required paperwork on time. 21. Attend Step Up To Quality trainings to maintain overall Step Up To Quality Standards. 22. Generate and correctly record non-federal share hours of families and volunteers. 23. Communicate all necessary information to the appropriate staff. 24. Attend all trainings required by the agency.

25. Maintain confidentiality in all areas for families and staff. Substitute paraeducator / aide

Wapakoneta City Schools

September 2016 to Present

Assists teachers in implementing lesson plans and in preparing instructional materials and learning centers, Works with individual and small groups of students Keeps track of individual student performance, Checks papers Operates various office machines, Works effectively with students including safely escorting and monitoring transitions throughout the school day and upon arrival and departure in the cafeteria and/or on the playgrounds, Conducts lunch count and collects lunch money, Provides instructional support in computer laboratories, Performed various clerical functions to include operating a computer, recordkeeping and attendance, Assists with media resources to include the operation of audio-visual equipment and making of transparencies, Participate in faculty discussions and planning, Reads, tells and records stories, Schedules parent-teacher conferences and time for parent volunteers to assist in the classroom, Assists on field trips, May be required to supervise students in transit on bus, Performed other duties as assigned Working Solutions, Independent Contractor - Customer Service Agent / Resource

Michaels Inc.

February 2019 to August 2020

Agent

Trained in phone servicing, chat servicing, and email servicing for two companies. Access many different programs while helping the customer. Promoted to resource for company and help agents give great customer service to customers via chat room.

Trained in Tier 2 escalations for customers.

Trained to cancel orders.

Coach agents on things that they could improve on Help come up with some scripts for agents to use for the calls to flow. . Trained on quality assurance of phone calls and making sure agents are meeting clients standards. Trained to handle follow up to customers from agents put in a special queue. Trained to use programs such as Citrix, salesforce, OMS, CSS, and many others. Being one of the first agents for a new company we took on I help with training the other waves of agents coming in. We are on wave 51 now.

Meet with WSOL client every two weeks to make sure we are meeting their expectations and metrics. Trained to be able to help agents with time paid accuracy and the difference in Call time handled and ready status.

Trained to watch the phone and chat queues to make sure that the agents are active and taking calls / chat continuously. Making sure they are in the correct statuses. Store Manager

Christopher & Banks

January 2014 to June 2016

Managed both the Christopher and banks and the CJ Banks. Had a team of 12-20 employees. Opening the store, scheduling, discipline of employees, reviews, and marketing, traveled with district manager to open new stores and / or combine stores. Customer service, Payroll, Sales goals, bank deposits, loss prevention, Visual merchandising, had very successful fashion show events, friends and family events, and increased sales. Management skills, organizational skills, team building, sales, marketing All Star Cheerleading Coach

Midwest Cheer Elite

April 2013 to June 2016

Followed USASF guidelines for safety. Developed marketing strategies to promote and grow the programs. Responsible for creating value added activities for the gym. Provide strategic guidance to Gym Director Provide support when necessary for customer satisfaction. Collaborate with owner on marketing and other value creating activities for the gym. Developed lesson plans and progressive skills training programs. Lead many cheer teams to local and national titles Education

Associate in Education / Psychology

Concordia University St. Paul

2017 to Present

Diploma

Wapakoneta High School

1996

Skills

• CSR

• Call Center

• Customer Care

• Customer Service

• Customer Support

• Management Experience

• Retail Sales

• Retail Management

• Coaching

• Cheerleading

• Operating Systems

• Citrix

• Live Chat

• Lesson planning

• Early childhood education

• Teaching

• Childcare

Certifications and Licenses

First Aid Certification

CPR Certification

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