Scott D. Pullan, MBA – CRU, USMC Retired

*** **** ****** **, **********, TX 77356 801-***-****

Operations Manager / Mortgage Underwriter

Closing/Funding Manager / Processing Professional

Dynamic Professional with 20 plus years’ experience processing, underwriting and managing loans for conventional mortgages and a wide range of government programs. Demonstrated expertise in customer support, risk assessment, credit analysis, title and escrow, loan closing, audit control, etc.

Combines strong analysis, planning, organization, and consensus building abilities with effective problem resolution, negotiation, and relationship management skills. Excellent team building and interpersonal skills.

Expert qualifications in identifying and resolving mortgage loan application deficiencies to accelerate successful loan processing and closings. Well versed in establishment and government documentation standards required for buyer, property and loan conditions. Areas of expertise include:

*DE Underwriter (AX99) *Tribal Loans *QC / Audit Control *Public Relations *FHA & VA *Utah Housing *Due Diligence *Nehemiah *SAR (#018161) *Conventional *Community Home Buyers *Productivity Improvement *Training & Development *Rural Housing *Work Flow Optimization * Profit Improvement

Performance * Organized, take-charge professional with exceptional follow-through abilities and detail orientation; able to oversee projects from concept to successful conclusion.

Able to efficiently and effectively prioritize a broad range of responsibilities to consistently meet tight deadlines.

Demonstrated success in surpassing productivity and performance objective.

Proven ability to resolve problems swiftly and independently.

Recognized as a resource person, problem solver, troubleshooter, and creative leader.

Highly articulate and effective communicator.

Possess strong interpersonal skills; work effectively with individuals on all levels.

Demonstrated ability to provide vision and then translate that vision into productive action.

Consistently received highest possible ratings in customer satisfaction.

In-Depth Knowledge: Possess comprehensive knowledge of mortgage products and services, including conventional and government programs. Highly adept in fitting buyer and loan criteria.

High Volume Closing: Routinely carried 150-200 loans per month. Averaged 25-40 loan closings per month with a record high month of 48 loans closed.

Performance Training: Achieved reputation for imparting expertise to colleagues, thereby enhancing their ability to improve bottom line profitability.

Strong Support Network: Effectively coordinated loan-processing efforts with select network of escrow, appraisal and credit companies.

Customer Conversion: Recognized by colleagues for top-quality customer service skills and proven ability to make clients feel comfortable, leading to ever-increasing referrals and business expansion. Winner of Service Excellence Awards.

Scott D. Pullan page 2

Employment Envoy Mortgage, Houston, TX 2020-Current

Sr Underwriter III

Loan Depot, Houston, Texas 2019-2020

Sr Underwriter III

Eagle Home Mortgage/Lennar, Houston, Texas 2016-2019

Sr Underwriter III - July 2016 – August 2019

SunTrust & Annie Mac, Houston, Texas 2015-2016

Contract – Sr Underwriter

Celtic Bank, Salt Lake City, Utah 2013-2014

Senior Mortgage Underwriter

Security National Mortgage Company, Draper, UT 2012-2013

Processing Manager

Varent, Inc, Salt Lake City, UT 2008-2011

Mortgage Insurance Contract Underwriter

RMIC, Triad, GE, Radian, Nationwide 2006-2008

Mortgage Insurance Contract Underwriter

Financial Services Solutions, Louisville, KY 2004-2006

Fulfillment/Underwriting Advisor and Consultant

RMIC Contract Underwriting, Nationwide 2003-2004

Mortgage Insurance Contract Underwriter

America Pioneer Financial Services, Orem Utah 2000-2003

Closing-Funding Manager / Operations Manager / Underwriter

Alliance Mortgage, Salt Lake City, Utah 1999-2000

Operations Manager / Underwriter

Norwest Mortgage, Salt Lake City, Utah & Portland, Oregon 1997-1999

Head Processor / Underwriter

Omni Funds, Inc., Salt Lake City, Utah 1996-1997

Vice President / Head Processor / Loan Officer

Independent Financial, Salt Lake City, Utah 1995-1996

Head Processor / Loan Officer

Home Pride Mortgage, Salt Lake City, Utah 1994-1995

Processing Supervisor / Loan Officer

Home Mortgage Services, Salt Lake City, Utah 1992-1994

Vice President / Co-Owner

Education Pittsburg High School 1987

Pittsburg, KS

MBA (Mortgage Bankers Association) CRU 2016

Military United States Marine Corp (USMC) 1987-1992

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