Email: ad02uw@r.postjobfree.com V RAVIBABU

Phone: 802-***-****

LinkedIn: https://www.linkedin.com/in/ravibabu-vinnakota-87573646/

Professional Summary

Having 12+ years of Experience in IT and 11+ years of good exposure in Administration & Development experience in Salesforce CRM and 1+ year of experience on salesforce CPQ.

Extensive knowledge on Salesforce COPADO Devops deployment tool.

Having 1.2 Years of experience in working with Java/J2EE technologies.

Extensive experience in SalesForce.Com CRM Configuration, Customization and Testing.

Experienced in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, and enhancement of projects in Salesforce.com.

Hands on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, VisualForce Pages, Apex classes, Controllers, SOQL and SOSL.

Experience in working with Force.com IDE, Data Loader, Import Wizard and salesforce.com Sandbox Environments.

Experience in creating Reports and Dashboards for Business Users.

Worked on the designing of Custom Objects, Custom Tabs, custom fields, Record Types and Page Layouts.

Hand on experience on Email2Case setups, Assignment rules, escalation rules and auto response rules.

Strong practical expertise on Force.com, Validation Rules, Approval Process, Workflows and Process Builders.

Extensive experience on creating Screen Flows, Auto Launched Flow, Record Trigger Flows and Scheduled Flows.

Expertise in implementing the Security Model (OWD, Sharing rules, Profiles and Roles) in Sales force.

Having experience in Lightning Aura components development and Lightning app builder.

Experience in HTML, CSS and JavaScript.

Experience on LWC (Lightning Web Components), Events, Pub Sub Model, Aura Pub Sub Model, Component Life Cycle, Using Public Properties, Wire methods, Usage of Apex Classes with Wire, and imperative calls.

Experience in integrations REST with JSON and SOAP services with WSDL.

Involved in unit testing and Test Classes code coverage of Triggers, Apex classes and web service classes.

Design, develop and configure customized solutions for enhancements and projects using the full CPQ toolset.

Experience in Salesforce CPQ Implementation and Configuration. Configured Guided selling, Product Rules, Product Bundles, Discount Schedules, OOB Quote Templates.

Maintain and configure our development and test instances for our internal sandboxes.

Hands on experience on Metadata API and Bulk API.

Experience in deployment using change sets and ANT migration tool.

Having Experience in Field Service Lightning (FSL) and Omni Studio implementations.

Working knowledge on Conga templates and click tools.

Hands on experience in Experience Cloud to enable the portal users, creating sharing rules for portal users.

Working experience to customization around knowledge articles.

Experience working in Agile methodology, Scrum methodology, Waterfall model and Test-driven development.

Excellent interpersonal skills including verbal and written communication, Teamwork, and Issue resolution.

Certifications:

Salesforce Certified Platform Developer I.

Salesforce Certified Platform Developer II.

Salesforce Certified Administrator.

Salesforce Certified Advanced Administrator.

Salesforce Certified CPQ Specialist.

Salesforce Certified Field Service Consultant.

Salesforce Certified Service Cloud Consultant.

Salesforce Certified Sales Cloud Consultant.

Salesforce Certified Omni Studio Developer.

Salesforce Certified Data Architect.

Professional Experience:

Department of Liquor and Lottery, Vermont 01/2023 – Till today

Sr. Salesforce Developer/Lead & Release Manager

Description:

DLL Licensing and Enforcement (DLE) system enables DLL to manage the licensing, permit and/or certification of Vermont businesses that sell or serve beverage alcohol and Vermont business that sell tobacco products or Lottery games. Manage the compliance assignments, investigation results, and enforcement outcomes involved in the enforcements of statutes and regulations related to the DLL.

Responsibilities:

Working closely with the offshore team for the deployments using the Copado Console.

Involved with multiple teams DLL & ACCD teams for the Production deployment activities with Copado.

Configure experience cloud portals including building new pages, helping marketing/customer service manage content, adding more self-service functionality.

Understand business requirements and processes and translate into strategy and solutions.

Used Salesforce Inspector for data migrations in salesforce.

Worked on the blue canvas tool for the back deployment of the Profiles & permission sets to the lower sandbox environments.

Have involved in creating various releases and promotions with multiple environments for to the PROD deployment using the Copado.

Worked on the Lightning web components by using the custom metadata types to build the dynamic components using the lightning data services.

Implemented various batch classed to purge the historical data.

Create key architecture/design documents.

Working towards continuous improvement & delight for the customer & management.

Used Salesforce Lightning inspector to debug the lightning components during the development process.

Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.

Environment: COPADO Lightning AURA Components, Flows, Lightning Dynamic Forms, Lightning Pages, Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, VS

Videojet Implementations, Videojet 01/2020 – 12/2022

Sr. Salesforce Developer/Lead

Description: Videojet is a high-quality printing to any surface at high speeds on a product or packaging. Print Logo, MRP, Expiry Date, Batch Numbers, Bar Codes and More with Consistent Print Quality. Videojet handles support cases, enhancements, and lightning transformation.

Roles & Responsibilities:

Handling the end user cases and assist based on priority.

Implementing new features and handling new requests.

Migrated the Salesforce classic to lightning. Implemented Lighting Web Components (LWC), Aura components.

Created Lightning Apps, Home pages and record pages by using lightning app builder.

Creating reports and dashboards for each region’s performance and other user requests.

Implementing batch, schedule and working on to avoid governor limits.

Configure Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for custom development.

Configure Salesforce CPQ and Sales Cloud solutions.

Development of Experience Cloud roadmap/journey strategy.

Review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations.

Lead business and functional requirements to Experience Cloud standard features and functionality.

Define and prioritize /scoping of requirements.

Involved in creating various releases and promotions with multiple environments for the production deployment using Copado.

Implemented web service callouts using REST API and test classes for code coverage.

Expertized in Jira software, bitbucket and GitHub for creating user stories, tracking and deployment.

Environment: Lightning AURA Components, Flows, Lightning Dynamic Forms, Lightning Pages, Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, VS Code & COPADO for deployment.

GE Aviation, GE 04/2018 – 01/2020

Sr. Salesforce Developer/Lead

Description: GE Aviation is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. GE Aviation has a global service network to support these offerings.GE Aviation is an existing project in classic then transformed for lightning users.

Roles & Responsibilities:

Handled daily scrum calls.

Developed lightning components, flexi pages and quick actions.

Developed Attachment and file sync.

Simplify the triggers to follow best practices.

Implemented lightning flows and process builders.

Implemented end to end integration using REST API.

Created quick actions for JavaScript, URL buttons and related buttons.

Environment: Lightning AURA Components, Flows, Lightning Dynamic Forms, Lightning Pages, Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, VS Code.

Activision, Activision 01/2017 – 03/2018

Sr. Salesforce Developer

Description: Activision is a gamer client to develop different games. Activision creates different types of users for all technologies like Oracle, Tibco and windows. When customers create a case (Email to Case) and assign it to associated Team.

Roles & Responsibilities:

Developed Apex classes, Triggers to support the custom functionality.

Developed Visualforce pages and Components, Custom settings, and all customizations.

Customization of the Organization Profile, creation of custom objects, custom fields, formula fields as per the requirement.

Setup an Email to Case and Assignment rules.

Created different custom objects and wrote triggers and validation rules.

Created workflows and approval process.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, VS Code.

Cypress OTM, Cypress 08/2016 – 12/2016

Sr. Salesforce Developer

Description: Cypress project wants to automate the process of uploading records by csv files in UI. This process must be done by lighting components.

Roles & Responsibilities:

Developed Lighting components.

Validate the uploaded file in Lighting components.

Design Lighting components with lighting style sheets.

Integrated uploaded to oracle using Informatica Cloud.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, VS Code.

Triniti Data Management, Triniti 02/2015 – 08/2016

Salesforce Developer

Description: This tool is aimed at enhancing data quality of cloud-based CRM data through data profiling and de-duplication techniques.

The following are the major features of this tool.

Data Profiling

Data De-duplication

Data Profiling:

Data Profiling is the process of examining the data available in an existing data source and collecting statistics and information about that data.

The following profilers are offered in the tool.

Frequency Profiler

Record Completeness profiler

Record Duplication profiler

Quick stats Profiler

Data De-duplication:

Data de-duplication involves finding and removing duplication within data without compromising its fidelity or integrity.

The following configuration settings must be made.

Configure Key Generation

2. Configure Field Weights

3. Set Threshold value.

Roles & Responsibilities:

.

Developed Apex classes, Triggers to support the custom functionality.

Developed Visualforce pages and Components, Custom settings and all customizations.

Customization of the Organization Profile, creation of custom objects, custom fields, formula fields as per the requirement.

Developing the Custom controllers using Metadata API.

Developed Batch classes for update the Candidate key generation.

Unit testing and deploying the application in Production.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud.

Accelrys SFDC Support, Accelrys 09/2013 – 01/2015

Salesforce Developer

Description: Accelrys Enterprise Platform, Workflow and Automation, Modeling & Solution, Enterprise Lab Management, Data Management & Informatics and Environmental Health & Safety. Accelrys has around 1300 customers which include the world’s leading companies in Pharma/Biotech, Consumer Packaged Goods, Chemical and Aerospace Industries.

Roles & Responsibilities:

Acknowledging the tickets raised by users.

Analyzing the issues and resolving the tickets assigned to me.

Preparing solution documentation for the tickets that has been solved.

Creating the users, permission sets, sharing rules and roles.

Creating reports, dashboards, record types, page layouts.

Customization of knowledge articles and communities.

Designing conga templates.

Implementing the new enhancements by creating apex triggers, controllers, VF pages.

Implementing the workflow rules and approval processes.

Involved in deployment activities to deploy the changes that have been made to any of the existing functionalities.

Implementing add the survey records in Salesforce using click tool integration.

Preparing Pre deployment and post Deployment activities.

Reporting the status weekly basis and interacting with the client to discuss the issues.

Monitoring the business of client and providing support 24/7 to ensure smooth business.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, Service Cloud.

MetLife, MetLife 02/2013 – 08/2015

Salesforce Developer

Description: The primary goal of the project is to provide better services to customers by call center Agents. MetLife offers different types of insurance products. Leads come from company websites and middleware users. Assign leads to different call centers. Working on leads and converting leads to create accounts and opportunities should be done through CRM.

Roles & Responsibilities:

Creation of Custom field and formulae field as per the requirement.

Improve tabbing functionality in the Lead Edit screen.

Working on Visual Force pages to add new fields at VF level.

Add validations Apex class level.

Working on test classes to improve the code coverage.

Implementing triggers, approval processes and workflow rules.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, Service Cloud.

Telstra Telecom, UK 03/2012 – 01/2013

Salesforce Developer

Description: The Primary goal of the Project is to provide better service to customers by CSE (customer sales executives) and call center agents from other departments resolve issues with the existing application to increase efficiency and effectiveness in billing and provisioning system. Telstra is World’s leading telecommunications and information Service Company. Telstra offers a full range of products and services and competes in all telecommunications markets throughout the world.

Roles & Responsibilities:

Understanding the Business requirement and Functional specification documents.

Customization of the Organization Profile, creation of custom objects, custom fields, formula fields as per the Requirement.

Configure and set up relationships between various objects.

Created Relationships according to the requirement.

Created Controllers, Triggers and Apex Classes.

Maintain and enhance and create workflows and validation rules.

Environment: Apex classes, Visual Force Pages, Apex Triggers, Batch Apex, Schedule apex, SOQL & SOSL queries, Data Loader, HTML, Java Script, Change Sets, Sales Cloud, Service Cloud.

LIMS, A.R Life Sciences Pvt. Ltd 12/2010 – 02/2012

Java Developer

Description: The product Laboratory Information Management System (e-Bio Data) is a Biotech R&D Data management Analytic software Tool (especially for product / process development).It is designed to accommodate the following biotech research areas.

Biotech Drug Development (Proteins / Vaccines / Antibodies).

Probiotics / Enzymes Development.

Transgenic Plant.

Bio fertilizer / Bio pesticide Development.

By using this tool, we manage the laboratory data and using that data, we can do Statistics, Analytics and Quality Control and design graphs based on the calculations.

Roles & Responsibilities:

As a Team Member, involved in R&D, Analysis, Design, Coding and Testing of application.

Responsible for delivering quality work to the client.

Enhancement of Java applications.

Worked on the bugs in the applications.

Environment: Java, Windows 07, Core Java, Servlets, JSP, Oracle, SOAP with WSDLs, JIRA.

Educational Experience:

MCA (Master of Computer Applications) Affiliated with JNTU, 2010.

BSc (Bachelor of Science) Affiliated with ANU, 2007.

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