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Phoenix, AZ

602-***-****

NICOLE

MADDOX, D.C.

ad02tb@r.postjobfree.com

linkedin.com/in/drnicolemaddox/

Driven and results-oriented Sales Professional leveraging direct clinical knowledge to educate customers about complex medical and scientific topics to drive B2B and B2C sales. A self-starter with the established ability to create and execute strategic sales and marketing plans, generate new leads, negotiate terms and contracts, and close sales. Continuously builds an understanding of a territory’s market dynamics to develop and execute effective business plans. Highly malleable, able to adapt and learn in a wide variety of situations. Outstanding interpersonal and communication skills, able to cultivate relationships with prospects, clients, and other stakeholders to develop trust and rapport and drive sales, Consistently learning and developing new skills and abilities with technical proficiency in MS Office Suite, Salesforce CRM, and digital meeting platforms.

• Sales Strategy Development & Execution

• Account Planning & Management

• New Product Launches

• Solution & Consultative Based Selling

• Lead Generation & Conversion

• Target Prospect Identification

• New Business Development

• New Product Introductions

• B2B & B2C Sales

• Customer Service & Satisfaction

• Exceeding Revenue Goals

• Administrative Management

• Complex Problem Solving

• Cross-Functional Collaboration

PROFESSIONAL EXPERIENCE

Maddox Wellness Solution Telemedicine, Phoenix, AZ 2023 – Present Chief Business Development Officer

Oversees the business development activities of the practice, including identifying and executing new business opportunities, building relationships with potential clients, and ensuring the growth of the business. Set up systems and processes to generate new revenue, including establishing an online store and working directly with clients to build out longevity and wellness coaching packages.

Key Accomplishments:

• Developed and executed an organic grassroots marketing plan, which included leveraging social platforms such as TikTok and Instagram to educate and give insights and organizing local meetup groups and networking events to gain new clients, successfully growing the practice by 700% in the first year.

• Cultivated a partnership with a local chiropractor office to expand operations, overseeing all business development activities and marketing efforts for the deal to increase revenue by 50% by generating over $225K per month of new business.

AFC Physical Medicine and Chiropractic Peoria, AZ 2020 – 2023 Clinic Director

Directed the clinical operations of the office, including developing policies and procedures to ensure a smooth patient workflow and high-quality patient care, managing compliance, and ensuring accurate records. Managed staffing for the office including hiring, onboarding, offboarding, and training to ensure the office ran efficiently. Engaged in business development activities to help grow the practice ranging from developing and implementing marketing strategies to attract new patients to building relationships with healthcare providers and organizations, and identifying and capitalizing on new business opportunities.

Key Accomplishments:

Nicole Maddox, Page 2

• Grew the practice through the global pandemic by 38% YOY by creatively finding workarounds to insurance restrictions and ensuring patients received the full benefit while still generating profits.

• Strategically optimized the patient lifecycle flow, addressing areas of patient satisfaction, compliance, training, follow- through, and cash products to generate over $200K per month in revenue at a 65% profit margin.

• Collaborated with the corporate office to develop and execute a sales strategy based on forecasting patient volume needs based on practice data and developing marketing and visibility strategies to achieve forecasted needs. Thrive Health Systems Wheatridge, CO 2018 – 2020 Lead Doctor

Drives the success of the practice through strategic sales and marketing planning, new business development activities, and delivering a world-class patient experience. Offers a variety of services to address all diseases, pain, and dysfunction of the patient, including structural manipulation, functional movement training, laser/decompression therapy, and functional medicine. Design and manage all long- and short-term patient care plans, from diagnoses to treatment and follow-up. Manages the operational side of the practice, including administrative documentation, plan auditing, training, and billing. Key Accomplishments:

• Developed a robust sales plan that generated over $200K in new business revenue for the practice and established a reputation as a top-ranking sales rep in the Lead Doctor category.

• Led marketing planning and created multiple streams of revenue by targeting specific consumers based on data analytics.

• Planned, coordinated, and delivered corporate health talks with local companies, successfully doubling new patient conversion rates and generating an average of $30k per event.

• Establishes monthly new patient and financial goals, tracking results, and making adjustments to have an average completion rate of 90%.

Back in Motion Chiropractic and Rehab Denver, CO 2017-2018 Doctor of Chiropractic

Led all facets of the 100+ client mobile practice, including developing and executing sales and marketing plans, building relationships with sports teams, and delivering expert care to clients. Delivered a wide range of chiropractic and rehabilitation services to treat injuries, including creating and managing the care of patients by performing physical examinations, hands-on treatment, and developing short-and long-term treatment plans. Key Accomplishments:

• Exceeded established revenue goals by an average of 25% a month, by strategically planning out sales and marketing activities, building relationships, and demonstrating world-class care of services.

• A key member of the team that helped several kids recover from substantial injuries and advance to be able to qualify for nationals.

Additional Experience

Chiropractic Assistant Advance Health and Wellness St. Louis, MS Owner & Manager Trends Hair Studio Grand Island, NE EDUCATION

Doctor of Chiropractic Logan University Chesterfield, MO Master of Science in Sports Science and Rehabilitation Logan University Chesterfield, MO Bachelor of Science in Life Science Logan University Chesterfield, MO

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