Wanda J Mahoney

ad02sb@r.postjobfree.com

615-***-****

CAREER ACHIEVEMENTS:

Achieved competency and trust leading to the following:

•auditing of travel vouchers for the Department of Homeland Security,

•compiling physician credentialing packets for long term care facility, and

•procuring documentation at Canadian border for a customhouse brokerage.

Saved co-editors several hours of invaluable time as managing editor of peer review journal.

Created an office procedures manual used to train volunteers in the office of the Judge Advocate General at a military installation in West Germany.

WORK EXPERIENCE

Truist Bank Cookeville, TN

Call Center Customer Service 2/22 to 5/22

K-Force Staffing Tampa, FL

Subcontractor for IRS 8/20 to 4/21

Work from home call center contract position. Fielded over 100 calls per day regarding stimulus checks. Position ended during recuperation from surgery.

Manpower Staffing - Donelson, TN

Gruntworx 1/05/19 to 2/16/19 Prepared and proofed tax documentation for CPA auditing 2018 tax returns.

State Legislature – Served as receptionist for Speaker of the Senate for an interim period.

Habitat for Humanity 9/18/18 to 9/28/18

Fielded phone calls, scheduled potential clients for meetings, greeted guests and directed them appropriately. Recorded client participation in required classes.

AMTEMPS Nashville, TN

CO Christian & Company 8/4/18 to 8/14/18

Administrative Assistant - Answered phones, shredded documents, coordinated and filed invoices.

Robert Half – Nashville, TN

Nashville Machines –7/7/18 to 7/14/18

Administrative Assistant -Filing (one week assignment)

Villages Real Estate – Nashville, TN 4/5/18 to 4/29/18

Weekend receptionist: Answered phone, greeted visitors, sorted mail

Office Team - Nashville, TN 2/5/18 to 2/21/18

Tennessee Legislature -TN

Receptionist for Tennessee Speaker of the Senate

Aerotec - Nashville, TN 4/9/17 to 11/15/17

Bank of America–Merrill Lynch–Administrative Assistant III

Ran Reception Desk made appointments, scheduled conference rooms, greeted clients, distributed parking vouchers.

National College - Nashville, TN 10/15 to 4/16

Administrative Assistant to Campus Director

Provided support for students, instructors, staff, and campus director on a day-to-basis;

Provided HR support to staff and instructors, to include document preparation, imaging and indexing new-hire documents;

Maintained operations binders and staff / instructor files

Supervised day and night receptionists;

Interfaced with building maintenance supervisor on repair issues, records and contracts;

Ordered office supplies, textbooks, and marketing materials;

Prepared UPS labels and processed invoices;

Scanned and indexed grade packs and syllabi into Sharepoint;

Processed check requests and reconciliation reports;

Prepared bank deposits and accepted student tuition payments;

Proctored student exams for placement and certifications;

Navigated college intranet system;

Maintained various spreadsheets for campus instructors, staff work schedules, etc.;

Submitted Federal Work Study timesheets, updated student academic records, assisted in completing class schedules and room assignments.

ICONMA Staffing

Amerigroup - Nashville, TN - 10/14 to 9/15

Data Management Specialist II

Assigned Care Coordinators to new members coming into the network.

Navigated an extensive Excel spreadsheet as part of Audit Team during expansion of Long-Term Care contract within the State of Tennessee.

Remedy Staffing – Brentwood, TN 01/12 to 4/12

L-1 Identity Solutions -Recruiter Assistant/HR Administrative Assistant - (Contract)

Performed reference checks on potential new hires.

Searched internet for appropriate possible candidates to contact to fill positions.

Pre-screening interviews of potential candidates.

Scheduled interviews for top candidates after they were selected by hiring manager.

Wood Personnel Services – Nashville, TN 11/11 to 12/11

Kroll Identity Solutions -Customer Service Assistant – (Contract)

Assisted customers setting up new accounts accessing previously opened accounts using the Cisco phone system. Fielded approximately 80 incoming calls per day.

U.S. DHS FEMA Joint Field Office -- Antioch, TN 06/11 to 9/11

Travel Specialist – (Contract)

Audited travel vouchers for staff of approximately 450 employees

Assisted travelers with travel guidelines questions and vendor issues.

Brookside Properties Corporate Office – Nashville, TN 6/10 to 12/10

HR Coordinator – part time

Processed background checks on potential new hires.

Processed employee records updates and scanned them into the system.

Performed data entry on employee 401K spreadsheets

Audited I-9 forms for accuracy and scanned them into the electronic record system.

Assisted payroll manager with record scanning related to payroll, etc.

Kindred Healthcare Office Team - Nashville, TN 10/08 to 12/08

Administrative Assistant /Credentialing Coordinator – Interim

Supported CEO in administrative duties related to credentialing of physicians

Transcribed notes of executive management meetings

Performed computer research of documents relating to credentialing physicians.

Communicated with physicians regarding outstanding requirements for their credentialing files

Trained permanent employee to assume this position

Vanderbilt University Medical Center - Nashville, TN 04/01 to 08/08

Administrative Assistant I

Providing administrative support to physicians and department heads which included:

Transcribing medical records and patient letters,

Maintaining electronic patient records,

Participating in fund raising for physicians’ events,

Planning annual physicians’ conferences,

Handling travel, meeting arrangements and scheduling for speakers and physicians,

Preparing expense reports for physicians,

Typing memos, proposals, and grant requests,

Preparing documents for publication in medical journals,

Serving as managing editor of medical peers’ journal,

Serving as patient advocate for medication appeals with insurance company, and

Participating in surveys of physicians across the country related to their treatment methods.

Participating inpatient information panel as insurance advisor.

EDUCATION Strayer University - Nashville, TN 2011 Bachelor of Science: Business Administration, cum laude

SOFTWARE SKILLS Proficient in Excel, Microsoft Word, WordPerfect, Access, and Sharepoint.Familiar with Power Point and various proprietary software programs.Typing speed 60 to 80 wpm.

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