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Business Development and Mental Health

Location:
Las Vegas, NV
Posted:
November 12, 2023

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Resume:

LYNDA TANNER DELGADO, MPA

***** ******* *** ***

Las Vegas, Nevada 89134

702-***-**** (cellular) Email: ad02pc@r.postjobfree.com

EXPERIENCE:

* Over 25 years of administration and supervision experience in private and non-profit sector

* Over 35 years in business development, marketing, community relations, and product development

* Program and policy development, training and human resource specialist

* Highly motivated professional

EDUCATION:

1982 California State University, Long Beach, CA Masters in Public Administration

Thesis: PL 94-142: All Handicapped Children’s Act

1974 San Diego State University, San Diego, CA Bachelor of Arts Distinctions in Sociology

1972 El Camino Junior College, Torrance, CA Associate Arts Major: Elementary Education

WORK HISTORY:

Teacher – Private Charter Schools – 100 Academy and Freedom Classical 2018 to 2023

Teacher for primary grade with at risk youth, Title 1 School

Clark County School District, Private and Charter Schools - Short term and long term substitute K-12.

1998-99, 2017-18

Facilitator - Clark County, Department of Family Services 2017 to 2022

Part time position with varied hours.

Conduct and facilitate parent education programs for the general public, Court-referred individuals, and professional organizations.

Responsible for presenting curriculum, experiential activities and facilitating group interaction as designed.

Independent Contractor – VP National Business Development and Community Relations 2016 to 2018

Obtained and developed referrals for 21 treatment facilities throughout the nation for drug and alcohol and

co-occurring disorders.

Recruited and developed national marketing team.

Business Development Representative – Solid Landings 2015 to 2016

Developed community partnerships and service accounts that will provide referrals and admissions to programs

of the organization. Accounts included, but not limited, to judicial/legal, other behavior health centers/hospitals,

attorneys, hospitals and emergency rooms, pain management doctors, therapists, internists, family doctors, etc.

Development Manager – Three Square 2014 to 2015

Directly managed three Development Specialists.

Developed strategies to deepen relationships with individual donors and prospects for major and planned monetary gifts to the Three Square Food Bank.

Director of Community Relations-Family Guidance and Wellness Network 2011 to 2014

Oversaw outside contracts to include program implementation and personnel recruitment, hiring and training. Interviewing and hiring staff.

Developed outcome reports.

Developed policy and procedures for departments within the agency. Interpret Federal, State and local policies in relationship to Medicaid, Medicare and outside contracts.

Managed billing of Medicaid and other insurances for each client.

Developed programs and partnerships with public and private agencies to meet the needs and demands of the community.

Coordinated and provided trainings to the community on a variety of topics, to include team building, crisis intervention, stress management, and prevention of adolescent suicides.

Marketed and developed referrals to the company to increase business.

Developed new territories with analysis of all aspects of the community.

Director of Business Development (Interim)/Community Liaison – Psychiatric Solutions, Inc. 2003-2011

Marketed all dimensions of the community to secure referrals to fill and maintain 80 bed behavioral

health facility.

Marketed and developed contracts with Medicaid, Medicare, HMOs, PPOs and private insurances to procure clients.

clients.

Developed programs and partnerships with public and private agencies to meet the needs and

and demands of the community.

Planned budgets and developed goals and objectives for individual and similar accounts.

Created and implemented special events to promote community relations with police forces

casino security, community agencies, juvenile justice system, and probation and parole, schools, etc.

Coordinated and provided training to the community on a variety of topics, to include team building, crisis

intervention, stress management, and prevention of adolescent suicides.

Conducted and developed agendas, goals and objectives, etc. for advisory board meetings with

Senatorial and Congressional representatives and influential community leaders regarding trends and prevention in mental health and the community with major focus on the Jason Foundation, a youth suicide prevention program.

Trained all Clark County School District personnel in the warning signs and concerns of youth suicide; and continued to provide support services and materials for the completion and implementation of the program in the district.

*Accolades –Employee of the Month- September 2006; Jason Foundation Representative of the Month-

April 2006 and May 2009; Employee WOW recognition-December 2010.

Director - Youth Impact Services, LLC 2002–2003

Responsible for all aspects of developing pilot program funded by and contracted with the State of Nevada

Medicaid for Severely Emotional Disturbed (SED) youths and their families.

Provided training to staff on legislation and appropriate protocol with clients, case management, case management, crisis intervention, counseling, and community resources. etc.

Interviewed and hired personnel.

Attended and secured contracts at child and family team meetings.

Coordinated Department of Child and Family (DCFS) Services treatment plan with independent contractors and case managers.

Developed and implemented goals and procedures.

Obtained funding dispositions and supervised compliance of these contracts with independent contractors. Provided training on

Supervised thirty contracted employees.

Director, Reducing the Violence Program – Clark County School District Police Department 2000–2001

One year Federal grant funded pilot program to reduce the violence from a feeder Junior high to a high school.

Administered and supervised all aspects of development and implementation of the grant, staffing and programs

under Federal guidelines.

Created referral process with school personnel and school staff. Developed community resources based on the needs of the students served.

Coordinated services with community-based organizations and corporations.

Obtained funding for equipment needed.

Created reports and developed information system to measure outcome of the grant’s implication.

Provided direct case management and crisis intervention.

Director, Clinical Services/Marketing – WestCare, Inc. 1997-1998

Responsible for supervision and marketing of all clinical programs that were grant funded in Nevada and

Arizona.

Supervised all staff, clinical and non-clinical services to children through adults, including the Hispanic

Outreach services.

Functioned as liaison between the community, other community-based agencies and the clientele.

Obtained managed care contracts and other funding resources.

Provided training to staff on case management, crisis intervention, and policies and procedures with different clientele that had drug and alcohol issues, homeless, bi-polar, and other mental health issues.

Community Liaison – Charter Behavioral Health System 1995-1997

Marketed children and adult programs to Clark County and surrounding areas. Developed partnerships

with public agencies to meet the needs and demands of the community.

Planned budgets, developed goals and objectives for each community related account.

Coordinated and provided training to the community on a variety of topics, to include team-building,

crisis intervention, stress management, and community resources.

Provided direct crisis management as a member of the hospital’s Crisis Team.

Coordinator, Youth Diversion Program – Las Vegas Metropolitan Police Department 1993-1995

Developed and implemented two-year pilot program through a federal grant, for the Youth Diversion Unit.

Created program from the ground floor up to include, policies, procedures, case management process,

individual and family treatment plans, etc., in compliance with the police department's standards, service

to the community, and compliance with the grant.

Developed and implemented community-based services based on the needs of the individuals and families. Supervised staff and volunteers.

Monitored and coordinated outcomes of the Juvenile justice system that impacted participants in the program.

Provided direct crisis intervention and case management.

Created reports and developed reporting measures to comply with the grant’s procedures.

Supervised staff and program components.

*Accolades – Making a Difference recipient

Interventionist/Preventionist – Pathway Society, Inc., 1990–1993

Administered grant funded Intervention/Prevention Department for programs within the community,

high schools, middle schools, juvenile justice system, etc.

Facilitated twenty-one weekly Schoolbased support groups consistent with the "Student Assistance

Program” (SAP) model.

Board member of various community organizations.

Cofacilitator for Mayor’s Drug Task Force, and the City of San Jose Drug Free Pledge Day.

Supervised programs and personnel in the community.

Developed case management and crisis evaluation teams at each site of the SAP program.

Director Clinical Services/Marketing – Charter Hospital 1987–1989

Pivotal and complex role with impact on clinical care and personal service to the hospital's clients.

Managed and supervised intake staff to include recruitment, orientation, ongoing training, motivation,

evaluation, etc., to ensure effectiveness of the intake function.

Member of Psychiatric Emergency Response Team. Served as liaison between patients, family, programs,

staff, doctors, and community resources.

Managed inquiry data base input and reports.

Promoted hospital and Employee Assistance Programs (EAP) to social service and professional organizations, Chambers of Commerce, civic groups, businesses, law enforcement agencies, judicial representatives,

and others in service area.

Sr. Program Manager – United Way 1986

Supervised, coordinated, and administered activities of agency’s grants to ten subcommittees and five

support staff.

Implemented projects for collection, research, and analysis of data to determine program allocations.

Monitored agencies' campaign and programs.

Recruited community leaders for membership and participation in organizational activities.

Conducted community input meetings to determine need for specific services within a planning area.

Developed and implemented needs assessment survey for Los Angeles County.

Program Manager - City of Torrance 1984–1986

Wrote and monitored grants to secure Federal funding under the Job Training Partnership Act.

Compiled and analyzed data to formulate departmental budget and planning activities.

Researched and wrote grant proposals.

Developed program policies and procedures.

Evaluated past and present programs for future planning and trends.

Recruited industries/businesses for position in job placement and training programs for direct case management of

management of clientele.

Developed and administered staff training on systems, procedures, and legislative issues.

Made presentations to management and the public with particular emphasis on community issues.

Coordinated and monitored activities of the Marketing and Development, and the Evaluation and Research

committees.

All aspects of city government, i.e. preparation and presentation of agenda items.

Evaluated federally funded programs for job placement, dislocated workers, at-risk adults for

rehabilitation skills, etc.

Liaison to the Board of Directors and the City Council. Supervised and evaluated staff.

Assistant Administrator to the City Manager City of Artesia 1982–1984

Assisted the City Manager in all aspects of city government.

Administered city personnel and outside contractors under various grant programs with emphasis in

community development.

Analyzed data and made presentations to management, City Council, Planning Commission and

the community.

Represented the city at community events.

Created and wrote $1.5 million dollar Community Development Block Grant.

Supervised 3 staff in the planning department.

Client Program Coordinator - Harbor Regional Center for the Developmentally Disabled 1976–1981

Case manager for developmentally disabled children from ages five to eighteen.

Advocated for the rights of handicapped children, parent advocate, within the school districts,

according to the federal law and the Individual Educational Plans (IEP).

Developed and referred clients to appropriate community services.

Coordinated all aspects of client’s development to include psycho-social, sensory motor, language,

socialization, etc.

Requested funding and monitored outcomes based on the needs and development of each client

CERTIFICATION

Qualified Mental Health Associate 2011 - 2016

Certified as Qualified Mental Health Associate (QMHA) through Medicaid to provide direct services to

referrals and existing clients

Provided individual and family intervention regarding behavior, school issues, and drug and alcohol

issues, etc.

Documented and billed appropriate insurance to include Medicaid, Medicare, etc. based on the regulations of Prior Authorization Request for each client and needs of the individual and families.

Notary Public – State of Nevada 2021 to present

COMMUNITY INVOLVEMENT

Las Vegas Chiefs Association-Honorary Member 1993 - present

Association for Chiefs of Security at all casinos and Clark County properties, Homeland Security,

all police departments, etc.

Ms. Senior Congeniality USA and Governing Board of Directors 2015 - 2017

Latin Chamber of Commerce-Member 1995 - 2014

Spotlight Senior Services-Member 2007 - 2014

Business referral network that provides a valuable resource program and support system for

Health Care Professionals who assist Senior Adults in Southern Nevada.

Ms. Senior Nevada Miss Congeniality August 2013

DBSA (Depression and Bi-Polar Support Alliance)-Advisory Board 2007 - 2012

State Suicide Prevention Coalition-Board of Directors 2006 - 2011

Appointed by the Governor of Nevada to form the first Suicide Prevention Coalition in the

State of Nevada.

The Cast Inc., DBA The Showbiz Society 2003 - 2017

Board of Directors to create and facilitate activities and fundraisers for entertainers needing

financial assistance.

California for Drug-Free Youth-Board of Directors 1990 - 1993

Appointed position by the Governor of the State of California for supervision and development

of drug and alcohol prevention.



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