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Customer Service Communication Skills

Location:
Oyo East, Oyo, Nigeria
Posted:
November 12, 2023

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Resume:

AGBOLAGADE OMOLARA K.

No **, Vulcanizer street Odo Ona Elewe Orita Challenge Ibadan Oyo State

EMAIL: ad02ot@r.postjobfree.com

TEL: 081********, 080********

PERSONAL INFORMATION

Date of Birth: 17th September, 1997

Gender: Female

Marital status: Single

State of origin: Oyo state

LGA: Oluyole

PROFESSIONAL SUMMARY

To utilize my productive input in the development of any multi-disciplinary environment whose challenges would afford me opportunities for career advancement to attain globally acceptable expert

SKILLS

-Record maintenance

-Microsoft excel

-Good communication skills

-Accounting transaction

-Team work

-Multi task

EDUCATION

The Polytechnic Ibadan 2020 - 2022

Higher Diploma in Accounting

The Polytechnic Ibadan 2016 - 2018

National Diploma in Accounting

St Anne’s School, Molete Ibadan 2011 - 2014

Senior Secondary School Leaving Certificate

St Anne’s School, Molete Ibadan 2008 - 2011

Junior Secondary School Leaving Certificate

St Antomy Primary school, Ibadan 2003 - 2008

First Leaving School Certificate

WORK EXPERIENCE

-Ison xperience

Customer care representative

*Manage large amounts of incoming phone calls

*Identify and assess customers' needs to achieve satisfaction

*Provide accurate, valid and complete information by using the right methods/tools

*Handle customer complaints, provide appropriate

solutions and alternatives within the time limits; follow up to ensure resolution

*Follow communication procedures, guidelines and policies

-Capital Express

Personal Assistant of Area Manager

(Industrial Attachment )

*Manage office supply inventory and maintain optimal levels

*Manage staff and preparing

work schedule

*performs other related support duties as requested, such as answering calls, processing mails and photocopying

-I D Fashion

Post held : Fashion stylist

HOBBIES

Reading, Learning, Traveling, Meeting People



Contact this candidate