PROFESSIONAL RESUME

Brandon Anderson

*** * **** *** *

ad02nf@r.postjobfree.com 202-***-****

Memphis, TN 38103

• CAREER GOALS

• I am looking for an exciting career opportunity to put my HVAC education and certification, Management, Hospitality, and Customer Services skills to utilization. I have focused my education and work history on fully utilizing my business and people skills to successfully deliver great revenue results along with high quality customer service.

• Education

• Delta Technical College – 6550 Interstate Blvd Horn Lake, MS 38637 Course Completion – August 29, 2019

Graduation October - October 12, 2019

• Methodist Hospital/Methodist University Surgical Technician Memphis, TN B.S. Degree-Completed in 2002

• Southwest Tennessee Community College Public Relations and Media Memphis, TN Associates Degree-Completed 2006

• Professional Bartending School Bar Management and Mixology Arlington, VA Certification in 2010

Professional Experiences:

• HOTEL MAINTENANCE ENGINEER, RESIDENCE INN: MEMPHIS, TN - 11/2021-9/2022

• Maintain guest room functionality by repairing leaking faucets, clogged toilets and other equipment

• Perform basic landscaping tasks, maintaining gutters and landscaping repairs

• Perform basic electrical work as removing wires and basic plumbing such as installing new toilets and unclogging drains

• Perform minor wall repair

• Perform inspection and maintenance of beverage/beer lines

• Employed task prioritization and excellent work ethics to exceed job deadlines HOTEL MAINTENANCE ENGINEER (JR.) - HU HOTEL: MEMPHIS, TN - 10/2019-2/2020

• Perform all assigned work requests on mechanical and electrical equipment.

• Adhere to all work rules, policies and procedures established by the company

• Perform all assigned preventative maintenance

• Notify Front Desk manager for proper follow up

• Fill out Daily Work Form

• Remedy guests complaints within 45 minutes

DELTA TECHNICAL COLLEGE - Student, July 2018 - August 2019

• HVAC mechanic student experience in maintenance, installation, repair of air handling, air conditioning units, vacuum pull and maintenance, recovery of all aspects of air units from freon replacement and installation to brazing of copper for units, check and refurbish units, cleaning of lines, coils and repair of coils, gas valves, install motors, test heat strips, installation of fan units, and reading schematics, etc. Patriot II, Inc. 12/2013-02/2018 Bar Manager Washington, DC

• Deliver excellent customer service and take full responsibility for the set-up and operations of the bar within company policy.

• Ensure that opening and closing procedures are adhered to, in line with company policy.

• Control all financial aspects of the, including sales, gross profit, stock control, wages and gratuities’.

• Maximize all sales opportunities including regular food and drink services as well as developing sale

promotions and setting revenue targets.

• Forecast sales and wages weekly/quarterly, using the standard forecasting planner.

• Order and manage all alcohol and food inventory, including checking in orders, storage, stock rotation, security, loss investigation and staff training.

• Carry out risk assessments to ensure staff and customers’ safety in compliance with company policy as well as local and federal laws.

• Be aware of and adhere to licensing requirement, Health & Safety and Maritime laws.

• Coach bar staff, including motivating and leading the team to work to the highest standards, at all times. Deal with any customer complaints promptly, in line with company guidelines.

Shelly’s Backroom Cigar Lounge-Bar 12/2010-12/2013 Bartender and Assistant Lounge Manager Washington, DC

• Poured and mixed drinks for a selection of domestic and international at this upscale bar and lounge.

• Sold and serviced guests from a cigar menu that featured a world’s best smoking selections.

• Conducted a daily inventory of the cigar and liquor inventory.

• Directly oversaw the bar and lounge area during the weekdays lunch and early dinner periods.

• Entertained bar guest that included national and international politicians, celebrities, business and sports figures.

• Assisted the bar manager in drink menu selections.

• Ordered and stocked the liquor, wine and beer for the bar. Methodist University 02/2003-12/2009 Lead Surgical Technician Memphis, TN

• Responsible for managing the surgical preparation and set-up of 25 Surgical rooms and bays; for the sterilization management of all surgical instruments and devices;

• Provided all surgical in and out patients with before and aftercare services;

• Audited all surgical devices and supplies to insure patient quality of care;

• Coordinated with the nurses to account for all surgical waste materials and its proper disposal;

the medical disciplines of OB-GYN, Orthopedics, Pediatrics and Cardiology care ACCOMPLISHMENTS:

Received various awards and prizes as a mixologist. Exceeded Liquor and food sales goals on a consistent basis. Received High Honors for customer service and hospitality. Selected as one of the lead bartenders during the 2012 Presidential Inaugural Party in Washington, DC

Computer: Proficient in Windows and Apple based operating Systems. Proficient with Microsoft Office Suite: (Word, Excel, Publisher, PowerPoint,Publisher and Outlook). Proficient with various Point of Sales

(POS)Systems

Proficient with various Electronic Records and Medical Management Systems. References Available upon Requests

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