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Customer Service Business Development

Location:
Woodbury, NJ
Posted:
November 12, 2023

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Resume:

Christine Brown

*** ****** ****

Glassboro, NJ **028

856-***-****

Education:

Post University/ Waterbury, CT

Currently enrolled- Master of Business Administration

Rowan University/ Glassboro, NJ

BA in Elementary Education/English -1994

Gloucester Catholic HS/ Gloucester City, NJ

HS Diploma-1990

Columbia Bank (January 2023 to Present-SJ Consumer Market Manager)

*Responsible for consumer and business development, production and operations in 7 branches in SJ in Gloucester, Camden and Burlington Counties

*Regional Sales Leader

*Guide and mentor to 40+ employees

*President of Board of Directors for Family Promise of Southwest New Jersey

*Expertise in client retention and onboarding

Columbia Bank (June 2020-Present)-Branch Manager, Washington Township Branch

*Responsible for acquiring business and promoting community development

*Leading team members to reach daily and quarterly branch sales goals

*Driving consumer and business checking production

*Creating COI relationships to promote mortgage and HE production

*Managing, coaching and motivating the branch

*Currently serving on the Board of Directors for United Way/Family Promise

*Active member of the Greater Woodbury Chamber of Commerce/Gloucester County Chamber of Commerce/Greater Washington Twp. Chamber of Commerce

*Implements a superior customer service atmosphere with successful APECs scores

*Demonstrated expertise in developing and maintaining client relationships

Columbia Bank (September 2015 to Jun 2020)-Assistant Manager III NMLS ID #699083

*Branch Operations Supervisor-West Deptford Branch

*Responsible for executing sales huddle meetings and daily debriefs

*New hires and continued staff development/scheduling/employee reviews

*Maintain and develop quality relationships with customers and business customers

*Development of sales culture and accountability in the branch

*Completion of Career Development Program-October 2019

(October 2014 to September 2015)-Teller Supervisor

*Responsible for all supervisory and branch operations duties

*Executes IEH/Overdraft decisions

*Orders all cash and prepares cash shipments

*Closes HE loans and processes loan disbursements

March 2005-October 2014-Customer Service Rep/Teller



Contact this candidate