Experienced Team Leader

Yvonne M. Dort

*** ****** ** ***** *

San Antonio, TX 78209

ad02hz@r.postjobfree.com

210-***-****

Objective

My long-term professional goal is to obtain a position within a company that stands by core values and ethics, while assisting those in most need.

Experience

January 2023-President/Founder of three Local Nonprofit Organizations focusing on positively impacting our communities most vulnerable :

●Dark2Light Enterprises

●Evie’s Eden

●Louie’s Lifts

Krucial Staffing (January 2022-March 2022)

COVID-19 Emergency Response Corrections Officer Texas Dept Of Juvenile Criminal Justice and Direct Care Floater services as well as provide Logistics, Case Management, RecEd and Clinician assistance as needed for Carrizo Springs ORR Mission until demobilized at end of deployment.

Auto Zone (Jan 2019-Jan 2023)

Assistant Manager and Commercial Sales Manager

El Paso, TX to San Antonio, Tx

●Support store mgr in all facets of store operations including and not limited to DIY and Commercial sides of the business

●Positively impact all measurables through example supported by training

●Spearhead New company project in support of expanding DIFM side of business (TBA)

●2020 transition into new location commercial sales manager growing new business

Pinnacle Logistics (Jan. 2017 - Jan. 2018)

Warehouse Ops Co-Mgr

San Antonio, TX

●Responsible for all facets of operating a successful, top performing shipping and receiving warehouse to include but not limited to: warehouse operations, airfield ramp access and operations, facility maintenance, email correspondence, conference calls, payroll, troubleshooting, interviewing, hiring, training,constraining, terminations, warehouse and operational inventory, safety, TSA and Amazon Compliance, meeting tight deadlines, setting the new standard of excellence for Amazon Prime cross dock logistics operations while constantly nurturing creativity and forward thinking to promote growth as well as empower our leaders to always be able to positively impact their area. On call 24/7, lead from the front.

The Children’s Shelter (Jan. 2016 - Dec. 2016)

Youth Care Specialist

San Antonio, TX

●Sustain complete success at all times of caring for, nurturing, engaging and protecting children residing within the Zachary Cottage/Emergency Shelter while complying with all safety and company standards.

●Ability to transition rapidly into a diverse variety of other roles to accommodate the fast paced changes that occur in this work environment.

●Supervise 1-8 children at a time as well as give detailed reports to other staff and supervisors as to the progress and improvements of our kids daily rotating schedule. Other duties and responsibilities as necessary.

Favorite Healthcare Staffing/BCFS (Dec. 2014 - Present)

Direct Care Staff/Logistics Supply Chain Staff

San Antonio, TX

●Contract employment thru the year for BCFS to work in their Emergency Shelters involving their Unaccompanied Children from Central America and USDHHS.

● Tended to all daily needs of the youth ages ranging 7-17yrs old for a continuous 20 day cycle at the various camps and locations for a minimum of 21 days straight while maintaining employee/patient confidentiality.

●Worked in various weather and environments ranging mild to severe. Travel and temporary relocation as needed.

●Job duties and responsibilities varied on a day to day basis from non-supervisory to supervisory/chain of command, drove forklifts to deliver supplies to and from shipments as well as laundry and water deliveries during inclimate weather. Assisted with setup and tear down of various operations thru logistics department while also maintaining and assisting in supply tent/ops needs on a daily basis with all facets of the logistics dept.

●Recent deployments: Darc 2016 and Tornillo 2018

Advance Auto Parts (July 2006 - August 2014)

General Store Manager

San Antonio, TX

●Maintain a variety of store operations in both sales floor and back room areas including shrink, inventory awareness issues, team member and store safety, cash handling and variances, customer service excellence and satisfaction, store maintenance, payroll, P&L report evaluation and improvement strategies and execution, sustain all human resource operations including all team member functions both for my location as well as for the San Antonio and surrounding cities within my District, drive sales and Gross Margin while decreasing shrink and turnover.

● Cross-train, lead and grow a diverse team of anywhere from 3-50 individuals in running all aspects of a store at any given time. Maintaining constant Involvement in all areas of the human resources side of the company including hiring, workmans comp claims, coaching, evaluating and termination when necessary.

●Oversee and coordinate facility inventories and ensure inventory/on-hand accuracy.

●Obtain, sustain and grow Commercial side of business, travel to accounts located in area, Follow up and coordinate with Field Leadership team on all areas of success as well as create and execute action plans for growth.

Wal-Mart (June 2000 - July 2006)

Customer Service/Front-End Manager

Marlton, NJ

●Supervise a rotating team of 10-20 members at any given time, while maintaining the overall success, maintenance and integrity of the front sales floor and outlying registers including layaway, customer service, lawn and garden, sporting goods and electronics departments.

Additional Skills and Qualifications

Languages Spoken: English, Spanish

Education

School:

Comfort High School Major-Basic Study Degree:

High School Graduation Date: May 1999

School:

University of Phoenix Major:

Human Service Management

Accreditations and Certifications

CPR Certified/First Aid Certified

SAMA/TBRI CERTIFIED

All-American Scholar Recipient/FFA Award

Regional Top Sales Comp Award

Area Top Customer Service Traction Award

Area Top Annual Shrink Award

Ordained Minister

ASE CERTIFIED

FEMA CERTIFICATIONS EMERGENCY MANAGEMENT: IS100, IS200, IS700, IS702, IS703, IS706, IS800, IS808

TSA/STA Clearance

San Antonio Port Authority Access

OSHA Forklift Certified

Tug Certified

COVID-19 Emergency Response Team Certified

Covid-19 vaccinated

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