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HELEN DAVOODZADEH

***** ***** ***** ******

SAUGUS, CA 91350

818-***-**** Cell

Email: ad02fs@r.postjobfree.com

PERFORMANCE PROFILE

Banking professional with over 35 years of experience in banking operations, lending, auditing and servicing. Comprehensive knowledge of Construction loan Disbursements, Holdback/Earnout loans and Reconciling General Ledgers, handling cash and customer service.

EMPLOYMENT EXPERIENCE

SITEONE LANDSCAPE SUPPLY COMPANY- Santa Clarita, CA 12/2021 – 08/2022 ASSISTANT BRANCH MANAGER

Responsible for maintaining day to day operations, overseeing employees to make sure they are following policies, especially on safety topics issues. Providing customer services through sales. In charge of doing Inventory cycle count and adjusting the inventories, maintaining all the filing system for the purchase orders, transmit daily cash and checks from daily sales and making daily branch deposits to the bank for the company. Perform any other duties as needed. ISRAEL DISCOUNT BANK OF NEW YORK- Los Angeles, CA 11/2018 – 12/2021 ASSISTANT VICE PRESIDENT- REAL ESTATE CA MIDDLE OFFICE Responsibilities for various administrative and operational duties as they relate to loan transactions. Support Loan Officers in processing and funding new and renewed/Modification loans. Review Preliminary title reports and prepare Title Instruction letters to Title and Escrow Companies. Order Flood Certifications, Tax Contracts from Lereta Tax Service Vendor. Obtain Insurance certificates for the new and active loans. Order and file UCCs with Lien Solutions. Prepare various weekly reports and distribute to Sr. management and Loan officers and underwriters. Perform audit on 90 days post closing loan files. Perform other duties as needed. FIREFIGHTERS FIRST CREDIT UNION – Los Angeles, CA 06/2013 – 11/2018 REAL ESTATE LOAN SERVICE REPRESENTATIVE

Serviced Freddie Mac and Fannie Mae portfolio loans, remitted and processed cash through investor systems, balanced & reconcile monthly reports for the two investors, direct contact with members and provided customer service for their loans. Processed payments, researched and resolved issues that members had with their loans. Prepared demand letters to Escrow/Title companies, processed payoff and prepared reconveyances and mailed to counties for recordation. Worked with Corelogic Tax Service, in processing property tax payments and mailed to the county. Cancelled tax contracts, flood certificates, after loan payoffs. Responsible for arranging all Iron Mountain shipments, maintained a log of all files send and received. Reconciled and balanced various GL’s for investor loans. Special problem-solving assignments as directed.

FEDERAL DEPOSIT INSURANCE CORPORATION- Irvine, CA. 03/2009 - 01/2012 SPECIALIST- POST CLOSING ASSET MANAGER (PCAM) – DIVISION OF RESOLUTION AND RECEIVERSHIP: Worked with senior level PCAMs as technical monitor oversaw the Receivership Assistant Contractors (RAC) to liquidate assets, loan portfolios and remaining assets of the receiverships. Oversaw RAC’s performance to prepare Strategic Resolutions Plans (SRP) and receivership site activities. Implemented process of protection of PII, SI throughout the Receivership. Reviewed all monthly Reports prior to the distribution to Managements. Managed and monitored collection of assets of receivership and determined appropriate workout programs. Worked on consolidating the receiverships to minimize expenses. Worked on Site Closing Task Report. SPECIALIST- CLAIMS AGENT – DIVISION OF RESOLUTION AND RECEIVERSHIP Obtained Claims Agent Certification. Handled termination of employee benefits and processing of payroll. Performed as a branch manager of closing teams as well as Claims Unit handling employee benefits and payroll, engaged in resolution 2

and receivership activities of financial institutions/bank closings, constant direct contact with third party administrator, FDIC legal division and vendors. Assisted and trained colleagues in our Claims Unit on working with administrators on former bank employee files.

FDIC RECEIVER FOR SECURITY PACIFIC BANK- Los Angeles, CA. 11/2008 - 03/2009 RESOLUTION ASSISTANT CONTRACTOR (RAC):

As a Former bank employee, I was retained by a RAC contractor thru FDIC to assist dissolving the banks assets and liabilities. Assisted FDIC with closing and liquidating the bank loan portfolio and assets. Prepared Statement of Work for Appraisal bids and engaged Appraisers. Requested and ordered proper insurance coverage for the collaterals. Managed specific portfolios. Prepared and wrote cases. Gathered and compiled financial data by contacting the borrowers for FDIC. Performed various tasks as RAC in accordance with the RAC FDIC contracts SECURITY PACIFIC BANK- Los Angeles, CA. 04/2005 - 11/2008 ASSISTANT VICE PRESIDENT- COMMERCIAL REAL ESTATE DEPARTMENT/ PORTFOLIO MANAGEMENT UNIT- LOAN PROCESSOR/CLOSER - SENIOR DISBURSEMENT ANALYST III: Worked in the Portfolio Management Unit as a team leader with two staff members; responsible for working on tickler report and outstanding issues on the Bank’s loan portfolios; reviewed and audited files for accuracy based on approval letter; kept track of all outstanding and special covenants’ issues such as tax returns; taxes, insurances and any defaulted items that were pending; sent out correspondence to borrowers to follow-up on their expired insurance; interacted with all branches in following-up on post closing tickler items. Daily contact with borrowers. In addition, worked as a Loan Processor/Closer; set up files; ordered appraisals and environmental reports; opened up title; prepared loan documents on HotDoc System; prepared title Instruction letters, worked as Disbursement Analyst; reviewed and balanced all construction draw requests; released loan funds to borrowers; handled all Holdback/Earnout and Participation loans; reviewed and resolved all Mechanic Liens and Stop Notices. In charge of preparing all monthly reports and checking for accuracy of data and timely distribution of the reports to Senior Management. Balanced and reconcile all Monthly General Ledgers for Good Faith and Vendor Bill GLs.

EDUCATIONS AND CERTIFICATIONS

The Accounting Annex – Arcadia, CA 08/2012

Completed and obtained Certification in QuickBooks Premier 2012, Word and Excel Institute of Finance – Glendale, CA 06/1994

Residential Mortgage Lending and Underwriting

William Rainey Harper Collage – Palatine, IL. 12/1985 Associate Degree, Majoring in Banking, Finance and Credit AWARDS AND OTHER CLASSES

2021 Completed Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Office of Foreign Assets Control

(OFAC) and Equal Credit Opportunity Act (ECOA) Reg. B, Customer Identification Program (CIP), Home Mortgage Disclosure Act (HMDA) Reg. C, Trust in Lending Act- Reg Z, Community Reinvestment Act (CRA) for Intermediate Institutions, Real Estate Settlement Procedures Act- Reg. X classes on line.

2011 Received 2 Special Thanks and Recognition (STAR) awards from FDIC for exceptional job performance and high contribution as an Assistant PCAM to the Receivership. REFERENCES

Available Upon Request