EDUCATION

Cy Woods, ***** Woods Spillane Blvd

None, Business And Psychology

• Completed AP course in Eng

• 3.6 GPA

• Extracurricular Activities: Volleyball

PROFESSIONAL

SUMMARY

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

SKILLS

• Meeting Deadlines

• Product Recommendations

• New Teller Training

• Sales Goal Attainment

• Cash Register Operation

• Hospitality and Accommodation

• Reading Comprehension Skills

• Verbal and Written Communication

WORK HISTORY

KEY HOLDER 09/2022 to Current

Clarks, 29300 Hempstead Rd

• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Contributed to team objectives in fast-paced environment. Engaged with customers to effectively build rapport and lasting relationships.

• Informed customers of promotions to increase sales productivity and volume.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Presented professional image consistent with company's brand values.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

• Set and achieved company defined sales goals.

• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Trained new employees on customer service, money handling and organizing strategies.

• Solved customer challenges by offering relevant products and services.

• Provided positive first impressions to welcome existing, new, and potential customers. SALES ASSOCIATE 08/2021 to 03/2022

Carters, 29300 Hempstead Rd

Engaged with customers to effectively build rapport and lasting relationships.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

• Built diverse and consistent sales portfolio.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Developed, maintained and utilized diverse client base.

• Prepared merchandise for sales floor by pricing or tagging.

• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Solved customer challenges by offering relevant products and services. HOSTESS 07/2021 to 09/2021

Creekwood Grill, 12710 Telge Rd

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Answered customer questions about hours, seating, and menu information.

• Opened and closed seating sections according to volume of guests.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.

• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Seated patrons based on guest preferences and seating availability.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• Backed up servers by checking on tables and retrieving items for guests.

• Accommodated special seating requests for guests to enhance satisfaction.

Contact this candidate